Niti S.

Co-Founder

Ahmedabad, Gujarat, India19 yrs 5 mos experience

Key Highlights

  • Over 18 years of diverse experience across multiple industries.
  • Proven track record in founding and managing successful startups.
  • Expertise in service delivery and operations management.
Stackforce AI infers this person is a BPO and KPO expert with strong leadership in service delivery and operations management.

Contact

Skills

Core Skills

Business OwnershipService Delivery Management

Other Skills

BenchmarkingBusiness AnalysisBusiness DevelopmentBusiness Process Outsourcing (BPO)CRMCall CentersContract NegotiationCustomer Relationship Management (CRM)Customer SatisfactionEmployee EngagementFGDFood and Beverage OperationsHuman Resources (HR)IDIsIncident Management

About

18+ yrs of experience in BPO, KPO, IT, Telecom, Market Research. Worked in different profiles at Senior Managerial roles.

Experience

Tgg - the gastronomy gallery

Founder

Sep 2024Present · 1 yr 6 mos · Ahmedabad, Gujarat, India · On-site

Food and Beverage OperationsBusiness Ownership

Aabhanil international pvt. ltd.

Founder

Jun 2024Present · 1 yr 9 mos · Ahmedabad, Gujarat, India · On-site

  • Food/ Restaurant / Cafe
Business OwnershipHuman Resources (HR)Start-up LeadershipFood and Beverage Operations

Azure knowledge corporation

2 roles

Delivery Group Head - Key Client Accounts -APAC/MEA/LATAM/AU/NA/EU

Feb 2023Feb 2024 · 1 yr · Ahmedabad, Gujarat, India

Service Delivery Management

Delivery Head -APAC/MEA/LATAM/AU

Nov 2021Feb 2023 · 1 yr 3 mos · Ahmedabad, Gujarat, India

Pavlino consulting

2 roles

Project Manager

Apr 2021Nov 2021 · 7 mos

Client Services Manager

Apr 2021Nov 2021 · 7 mos

Service Delivery Management

Pdi

Project Manager

Jun 2020Apr 2021 · 10 mos · Ahmedabad, Gujarat, India

  • PDI are an International cutting-edge direct marketing institution who indulge our partners in a passionate, consummate amalgamation of cost-effective, high performance qualitative or quantitative marketing solutions around the globe to enable companies to supercharge their pre or post launch of their products and/or services.
  • Our unique approach is a combination of the quality of staff, focus, infrastructure, management and expanse to ensure that not only a bespoke solution is provided, the best solution is provided.

Actionedge research services llp.

Project Manager

Aug 2018Feb 2020 · 1 yr 6 mos

Actionedge knowledge services pvt ltd

Project Manager

Jan 2018Feb 2020 · 2 yrs 1 mo · Ahmedabad Area, India

Awaaz.de

2 roles

customer experience manager

Jul 2014Apr 2016 · 1 yr 9 mos

CEM

Jul 2014Apr 2016 · 1 yr 9 mos

Awaaz. de

CEM

Jan 2014May 2016 · 2 yrs 4 mos · Ahmedabad, Gujarat

Vodafone india services pvt. ltd.

Team Manager, Operations

Oct 2010Feb 2014 · 3 yrs 4 mos · Ahmedabad Area, India

Etv news

Reporter/ copy editor

Dec 2005Feb 2006 · 2 mos

  • Also, worked as Reporter for Gujarat Samachar's online portal Indian Post

Motif india infotech pvt. ltd.

Senior Business Analyst

Jul 2004Sep 2011 · 7 yrs 2 mos

  • Worked with Motif India Infotech as Senior Business Analyst with Social Media Listening.

Education

Gujarat University

BSC — Maths

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