Aug 2022 – Apr 2024 · 1 yr 8 mos · Bengaluru, Karnataka, India · Hybrid

• In-Year Planning to draw cutline for Biz & tech goals based on Intuit T-shirt size estimates standards.
• Create program plan and schedule with EM, Tech Lead and PM for assigned multiple charters.
• Setup Op Mech for multiple Milestones and bi-weekly status update with relevant PD stakeholders.
• Responsible for documenting Weekly OpEx reviews in Wiki and action plans to track religiously.
• Weekly tracking of Release velocity, PR created, Releases ratio based on per PR created, Time to merge PR and asset validated across QBO Advanced portfolio.
• Driving Weekly PgM reviews with EM, PM, XD, Tech Lead to track against committed plans.
• Working with French translation experts for globalization program for CA FR launch.
• Communicating launch updates to business stakeholders (Marketing, PM, CS, Translations teams).
• JIRA dashboard to capture OOSLA, Soon to be OOSLA, Overall production bugs, customer success bugs, VOC bugs tracking and internal bugs.
• Setting up new Op Mech with PM and on calls for reviewing VOCs to address critical feedbacks and next steps till closure.
• Working with cross functional teams across portfolio to drive various tech tracks (Release Velocity, Tech Maturity, OPEX, UX modernization, Decompose Widget, MM readiness, Quality excellence).
• Data Dear Wind down program plan for scheduling sessions till completion and Wiki document.
• . Leading and tracking multiple programs reviews biweekly with PM, EM, XD, and Tech Lead (Spreadsheet Sync, Batch, Backup & Restore, Global launch for Australia) for FY24

Aug 2021 – Aug 2022 · 1 yr · Bengaluru, Karnataka, India · Remote

• Working with vendors (BPI, NexusOne, Infosys) to manage dependencies/blockers for emergency dial test, role based access for portal and live tracking of technicians for mobile apps in Phase1 release.
• Weekly Celltech project synch up with stakeholders (Director/Leads/Architects/Deployment Manager) to discuss on current progress, requirement clarity if any and action plans to secure phase1 release.
• Accountable for setting up PM framework to implement agile/scrum best practices using Rally.
• Escalations to senior management Immediately for release blockers as necessary.

May 2020 – Aug 2021 · 1 yr 3 mos · Bengaluru, Karnataka, India · Hybrid

• 1. End to end Project Management for B2C products (Poker, Rummy, Callbreak) and B2B Vendors (Calling Station, GoodGamer, Gamezy, Myteam11, Nostragamus, Classic Rummy, FSL11) and Third Party Integration with (PhonePe for Payment Gateway improvements, Yellow Messenger for Chat bot, Gupshup, Netcore, Invoid for KYC , LeadSquared for CRM leads, IndusVed for SEO).
• 2. Managing 3 scrum teams (App: Android/iOS, Web/Desktop, Backend: GameServer/MasterServer) along with Devs (FE and BE), QAs, EM, Architect, Leads and Product Managers (Optional).
• 3. Accountable for Weekly Project Report to multiple stakeholders (CXO along with Marketing, B2B Sales, B2C Sales, Customer Support, Operations, Product, Engineering)
• 4. Identify and mitigate Risks, Issues, Dependencies, Blockers for Program releases.
• 5. Periodical 1:1 with stakeholders to discuss PainPoints and provide constructive feedbacks about scrum team members.
• 6. Introduce and Setup the JIRA processes from scratch and SPOC for Engineering team.
• 7. Working closely with Department Heads to implement Business requirements, PRD/Designs readiness as a part of Scope, Implementation Architecture/Design/Coding/Dev Testing/PR/QA/Demo to Production release until Maintenance (Prod issues/Field issues) either from B2C or B2B.
• 8. Ensure that PRD's are ready before release planning. Designs readiness with Designer.
• 9. Discussing Blockers/Risks with CXO team for timely resolutions with appropriate actions.
• 10. Periodical Challenges discussion with TAM for B2B Partners for Bangalore and Canada clients.
• 11. Understanding the need of API's readiness (API Contracts) as Internal dev dependency well before front end team is blocked.
• 12. Tech stack used MVM Kotlin for Android, Web view for iOS, React.js for Desktop Web, Electron for Desktop App development.

Apr 2019 – May 2020 · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

• Solana (NPD) and Amino (MVP) & TrueVue Analytics [TVA] change management projects for production issues across teams for Acute therapies under Renal Care (Bangalore, Mumbai, Deerfield, Round Lake, Brooklyn Park)
• Program Management:
• Identify opportunities, define and institutionalize processes for accurately capturing scope, dependencies, schedule, metrics, risks for program success and effectively communicating the program status and updates/reports to all stakeholders on a regular cadence.
• Leading 3 different project teams at a Program level, each consisting of 2BE, 3FE, 2QA and 1 PM
• Review customer asks, plan and coordinate end to end delivery activities which start from
• wishlist from a client to BRD to Solutioning to Development to UAT and finally to Production
• Provide extensive understanding of Agile software development process and
• methodologies
• Partner with multi-function teams to constantly enrich the engagement
• Drive governance for effective communication and adherence to the optimum Operation Maturity of the Processes
• Identify, assess and mitigate risks, provide escalation management, anticipate and make trade-offs balancing the business needs versus constraints.
• Delivery:
• Leading cross-functional teams from different business units to deliver complex programs.
• Plan and manage project schedules, anticipate project risks and provide mitigation strategies.
• Provide escalation management recommending engineering trade-offs and decisions aligned with the business goals.
• Stakeholder Management:
• Manage conflicts, drive effective teamwork, communication and collaboration partnering across multiple business units with competing priorities.

Apr 2017 – Apr 2019 · 2 yrs · On-site

• Scrum Master for PROService Cloud Verification team of 10+ members including Vendor resources and FTE's. Working closely with Dev team IDC/Brea to ensure that Delivering new features and hot fixes on time and not compromising with Quality to maintain the Status Quo.
• Certified ISO 13485:2016 awareness of QMS and Internal Auditor for Beckman Coulter IDC Site.
• Certified Leadership Essentials by Danaher at Beckman Coulter IDC.
• Certified Problem-Solving Process (PSP) by Danaher Corporation at Beckman Coulter IDC.
• Certified Software Boot Camp by Danaher Corporation at Beckman Coulter IDC.
• Certified Scrum Master (CSM) with Certificant ID [000704707] at Beckman Coulter in 2017, Bangalore.
• Certified DSS/LSD Kaizen Objectives for PROService team by Danaher Corp at Beckman Coulter.
• Best Team Wins award for achieving critical RAP Box upgrade release.
• Special recognition from Process coach for Consistent Process Adherence and Discipline in RMS.
• Star contribution recognition in all hands meeting for successful project delivery along with team building.
• Key member of recruitment panel, candidate profile evaluation, mentoring new joiners.
• Certified Scrum Master (CSM) with Certificant ID [000704707].
• Internal Auditor trained for ISO 13485:2016 QMS for Medical Devices.

Feb 2015 – Mar 2017 · 2 yrs 1 mo · On-site

• Worked for RMS project as Subject Matter Experts (SME) and Verification Lead for PROService IDC team and coordinating with USA partners to align the execution based on Master Plan.

Mar 2009 – Dec 2014 · 5 yrs 9 mos · Bengaluru, Karnataka, India · On-site

• QA Lead for test planning and strategy for release and worked as Senior QA Engineer in VOO and CANAL Digital Projects, and nominated for Onsite Project Execution for CANAL Digital at Chandler's Ford, Southampton (UK). Domain Expert for CANAL+ Next Generation (G5) and prior to that were involved in Satellite and Terrestrial Improvements (G3) as a Senior QA engineer for CANAL+(A French Broadcaster) and nominated couple of times (3 times for 7 months business travel) for Onsite Project Execution for CANAL+ at Paris, France.
• ISTQB Certified Tester Foundation Level with License [ITB-CTFL-0034980].

Jan 2008 – Mar 2009 · 1 yr 2 mos · Bengaluru, Karnataka, India · On-site

• Layer 3 Protocol Testing (RIP functional testing using 6 Huawei routers network topology along with Ethernet, POS, GigaEthernet etc.) and OSPF (API parameters check as per Technical Guide for end users)