Maulik Shah

CEO

Bengaluru, Karnataka, India9 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Scaled platform GMV 4x in fintech.
Led multiple 0-1 product developments.
Improved payment success and conversion rates.

Stackforce AI infers this person is a Product Leader in Fintech and Ecommerce with strong capabilities in user experience and monetization strategies.

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Skills

Core Skills

Product ManagementBusiness Strategy

Other Skills

Adobe AnalyticsCredit Line DevelopmentData AnalysisDynamic DiscountingFirebaseGoogle AnalyticsGrowth ProgramsHTMLJIRAMicrosoft ExcelMicrosoft OfficeMobile Application DesignMonetizationMonetization & P&LOmniture

About

Product leader with 9+ years of experience in building and scaling customer-focused products across fintech and ecommerce domains. Led high-impact product charters across growth, monetization, and retention- driving 4x scale-ups, and building new revenue streams. Strong at bridging business strategy with product execution, aligning stakeholders across GTM, finance, and engineering. Experienced in leading roadmaps, team management, and delivering high-ROI outcomes. Excited to solve challenging customer problems.

Experience

Twid

Sr Director, Product

Dec 2022 – Present · 3 yrs 3 mos · Bengaluru, Karnataka, India · Hybrid

Scaled platform GMV 4x by building product capabilities around payments, offers, and loyalty integrations
Lead Growth & Finance POD roadmaps, managing 1 PM + cross-functional squad
Payments Optimization: Revamped UI, native UPI flow, retry logic, tokenization
Growth Programs: Defined strategy with business ops, built offer module, segmentation & dynamic discounting, contextual notification, hand-held operations for flawless execution.
Monetization & P&L: Co-owned GMV/P&L planning; launched fees & portfolio services product
Tech & Ops: Automated settlements, custom partner reports; worked on improving API latency

Payments OptimizationGrowth ProgramsMonetization & P&LTech & OpsProduct ManagementBusiness Strategy

Trell

Assistant Vice President

Oct 2020 – Dec 2022 · 2 yrs 2 mos · Bangalore Urban, Karnataka, India

Built and led 6 member team of product managers and data analyst to build many 0-1 products
Platform products include: Catalog upload tool, Inventory & Pricing module, Promotions, Payments & Refunds stack, order flow, vendor onboarding, etc.
Customer Experience include: Discovery of products & offers, Cart building, Checkout experience, Trell cash (closed wallet) program, Post order experiences (order tracking/ cancellation/ returns), Content to commerce journey, etc.

Product ManagementData AnalysisTeam Leadership

Blackbuck (zinka logistics solutions pvt. ltd.)

Senior Product Manager

Nov 2019 – Sep 2020 · 10 mos · Greater Bengaluru Area

Problem Statements Solved:
1. Increase collection of commission from customers(petrol pumps) for the volume driven at their pumps through network of Truck owners
2. Built short term credit line for the truck owners to fuel their trucks and drive timely repayment behavior

Product ManagementCredit Line Development

Nykaa.com

Product Manager

Apr 2016 – Oct 2019 · 3 yrs 6 mos · Mumbai, Maharashtra, India

Nykaa is an e-commerce store that is focused on beauty and wellness products. It is available across the platforms- Website (Desktop & Mobile), Android and iOS Mobile Apps.
Own the User Experience(UX) from cart to order placement, Payment and Refund stack.
Improved the Payment Success Rate(SR) by ~10% points
Increased the overall prepaid order share by 8% points
Increased Conversion from Cart to Order by ~3% points
Reduced Refund Ageing by 1.5 days
Worked on improving the scalability of the products along with the Engineering Team

User Experience ManagementPayment SystemsProduct Management