Jul 2023 – Aug 2025 · 2 yrs 1 mo · India · Remote

• Engineering Leader for eCommerce online Ticketing Marketplace Platform
• Leading Core Marketplaces Services Group
• Authentication, Authorization, Risk & Fraud, MarTech, CRM Contact Center, Mobile Apps, Privacy PII GDPR Compliance
• TP99 Authentication Platform serving over Billion Requests Per Day
• Marketing Flow Automation using MarTech platform
• PII Data Protection & Global Compliance
• AI Chatbot Driven CX CRM Contact Center Software
• 24x7x365 TP99 Reliable, Available and Scalable systems
• India GCC Site engineering leadership
• Strategical Planning, Defining KRAs, OKRs and Iterative Delivery milestones
• Global Stakeholders and Global Customer mindset
• AWS, Python/DJango, Nomad, NodeJS, Memcache, Snowflake, Auth0, OAuth, React JS
• Domain Driven REST API
• Real Time Anomaly Deductions and Engineering Operation Excellence
• Web and Mobile App, Full Stack Ownership
• Hiring, Retention, & Performance Management with 100% Remote Teams
• Site Incident Management & Customer Escalation Resolution
• Buy vs Build Decisions
• Internal and External App integration
• Datadog, AWS Cloudwatch, HEAP based data analytics for improved customer experience
• A/B testing with Split.io, Statsig instrumentation for scientific and effective ROI decision making

Dec 2018 – Jul 2023 · 4 yrs 7 mos · India · Hybrid

• Building scalable 2-Way Reviews platform product for Expedia Marketplaces
• OTA Online Travel Aggregator | Travel eCommerce | Online Booking
• Hired and Lead Global engineering teams across India, Poland, Ukraine, Spain, Jordan, Argentina, Peru, & USA
• UGC User Generated Content Text & Images
• Helping Hotel & Travel Partners and Suppliers to identify potential CX Customer Experience issue and bottlenecks with the help of AI/ML models
• Personalized suggestions & helping customers to select the right products and services that suits their interests and preferences
• Self-Scalable, Reliable, Low Latency, Distributed & 24x7x365 Available eCommerce Tier-1 system
• Multi Hat Role - Engineering, Product, & Program
• AWS, Elastic Search, Cassandra, ETL Data Transformation
• Industry first LGBTQ+ Friendly & Trustable Reviews System
• Engineering OPEX & CAPEX Budget Management
• FTE & Vendor Hiring, Vendor Budget Management
• Lead the successful Global team among the worst Covid-19 period
• Lead Vrbo.com (Competitor for AirBnb.com) Price intelligence and Data Discovery platform to stay ahead of the competition
• Processing of over 45Million+ Asynchronous Data events at Vrbo
• Strategical (12+ Months) and Short term (90 Days) Planning and Execution
• India Geo Level Initiatives Leadership - Tech and Non-Tech Tracks across Expedia India (1500+ employees)
• Consolidation & Integrating various Expedia Group sites with core Expedia's tech platform for improved effectiveness & reduced cost of ownership
• Cloud Engineering & On-Prem to AWS Cloud Transformation
• AWS Cloud Cost Optimization
• https://developers.expediagroup.com/docs/products/rapid/lodging/content/guest-reviews
• https://www.expedia.com/things-to-do/disneyland-resort-tickets.a181752.activity-details?endDate=2025-07-06&jumpTargetTab=&location=Anaheim%20Resort%2C%20Anaheim%2C%20California%2C%20United%20States%20of%20America&rid=553248635074843122&startDate=2025-06-22
• Java, Kotlin, Scala, AI/ML, Kafka, ETA, S3

Dec 2017 – Dec 2018 · 1 yr · Bengaluru Area, India · On-site

• Built Retail Payment POS Solution at scale for India based SME/SMB segment business partners.
• PCI Standard payment software development and Real Time B2B Merchant Onboarding
• Retail POS Integration

May 2015 – Dec 2017 · 2 yrs 7 mos · Bengaluru Area, India · On-site

• As Vice President & Head of Engineering, I was responsible for creating Full Stack Software for Savaari.com
• Web Development, Android App Development, Internal and External Facing Applications, REST APIs, External Integrations, Real Time Billing Systems
• Budget planning and P&L Management
• Infra management & Dev Ops

Feb 2014 – Apr 2015 · 1 yr 2 mos · Bengaluru Area, India · On-site

• Building & Setting up a eBay Enterprise (GSI eCommerce) Bangalore (India) Team from scratch.
• Building World Class White Label Webstore eCommerce B2B2C products that are being used by Fortune 500 Merchants worldwide.
• eBay Enterprise India Transformation

Jun 2011 – Feb 2014 · 2 yrs 8 mos · Bangalore · On-site

• B2B Merchant Partner focussed Software Product Development
• Product and Engineering Vision
• Project / Program Execution
• People Management
• Setting up a brand new team @ Bangalore, India
• Providing Global Onboarding experience to Paypal's Merchant and Partners
• External Partner facing API Development (Softbank & Discover Cards)
• Adaptive Accounts and Adaptive Payments REST API Implementation and integration

Dec 2009 – May 2011 · 1 yr 5 mos · Bengaluru, Karnataka, India

• Offshore Team setup, Software Design and Development, Project Management
• SAAS based Online Backup Cloud Platform product development

Aug 2004 – Dec 2009 · 5 yrs 4 mos · Bengaluru Area, India

• Manager, Software Engineering
• Responsible for Documentum.com Content Server Product Development
• API SDK Development
• Third Party Integration
• xPlatform, xOS Prod Development

Oct 2000 – Aug 2004 · 3 yrs 10 mos · Bengaluru, Karnataka, India

• RFC Product Development Sun ONE / iPlanet eMail / Messaging Server
• iPlanet Delegated Administrator
• xOS xDB Product Development

Sep 1997 – Oct 2000 · 3 yrs 1 mo · Bengaluru Area, India

• Embedded Display Systems used in Cockpits of various Ratheon, Air Bus and Boeing Commercial Airliners.
• Crucial unit of FMS Flight Management System