Feb 2025 – Present · 1 yr 1 mo

Mar 2024 – Feb 2025 · 11 mos

• Provide day-to-day support for the Regulatory Change Management (“RCM’) and new Regulatory Change Program
• Support production of management reporting and escalation emails, including but not limited to data collection, qualitative and/or quantitative analysis, formatting and quality assurance on a monthly and quarterly basis
• Assist compliance advisory personnel on various aspects of the RCM program in processing the request, also by answering the team mailboxes and participating in working group meetings
• Support oversight and control activities, and produce reporting metrics/ dashboards, on a monthly and quarterly basis.

Mar 2022 – Apr 2024 · 2 yrs 1 mo

• . Oversee, support, enable Compliance Risk Assessment Program for 28 international markets.
• . Supporting, coordinating and influencing key Stakeholders such as Market Compliance
• teams and the Compliance Program Team
• . Pulling up various reports and reviewing key dashboards and Publish KI/ KRI details as per
• the timelines.
• . Support Compliance Officers to perform the Compliance Risk Assessment activities in an efficient
• manner on Compliance platform
• . Analyzing and organizing large amounts of data in excel and presenting it at different levels to
• support various requests.
• . Collaborating closely with all stakeholders to ensure the successful integration of Compliance Risk
• Assessment with other related Compliance officers.
• . Support in development and implementation of an effective legal compliance program
• . Oversee Control mapping performed by FLOD (First Line of Defense) and facilitate periodic review to
• to check the health of the Compliance risk
• . Influence stakeholders to escalate timely to various committees.

Sep 2019 – Mar 2022 · 2 yrs 6 mos

• Identify and document risks, processes, systems, and controls using flowcharts to map key-risk
• elements(Regulatory/Procedural)
• Provide support in the areas of Internal audits and Internal testing engagements
• Collaborate with Issues Management for issues identified and recommend enhancements
• Led NLP/SOR algorithm development with MIS for key use cases from Regulatory perspective.
• Provided inputs on fine-tuning the model on the basis of Business understanding
• Led Process wise exceptions monitoring, research and remediation tracking
• Refined logic algorithm for exceptions to make existing Coding Algorithm sharper
• Performed Root Cause Analysis for any unusual change in the Testing Inventory

Dec 2017 – Sep 2019 · 1 yr 9 mos

• Key Responsibilities:
• · Identify high risk behaviors/activities, regulatory and procedural errors through account/call review
• · Perform analysis and recommend/highlight process enhancements to operations
• · Partner with PMA/BST teams for alignment on Value Generation Sales practices and behaviors
• · Partner with MIS and Compliance teams to develop and execute new automated and targeted testing
• · Identify opportunities to drive the effectiveness and efficiency of the GRPA Target testing team