Suvojit (Suvo) Mukherjee

CEO

Bengaluru, Karnataka, India24 yrs 4 mos experience

Key Highlights

Expert in driving customer success and enhancing experiences.
Proven leadership in customer experience transformation.
Strong background in engineering automation and digital solutions.

Stackforce AI infers this person is a Customer Experience and Engineering Automation Leader in the SaaS industry.

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Skills

Other Skills

Business AnalysisBusiness DevelopmentBusiness Process ImprovementCMMICross-functional Team LeadershipFunctional TestingGlobal DeliveryIntegrationManagementPerformance ManagementPre-salesProcess ImprovementProgram ManagementProject GovernanceProject Planning

About

Passionate about elevating customer experiences and driving customer success. As the Head of Customer Experience at Keka HR, I focus on crafting seamless journeys that empower clients and maximize the value of our HR solutions. With a customer-first mindset, I lead initiatives that enhance satisfaction, loyalty, and long-term partnerships. Committed to delivering innovative, scalable strategies that align with Keka’s mission of transforming the workplace experience.

Experience

Keka hr

Senior Vice President

Feb 2025 – Present · 1 yr 1 mo · Greater Bengaluru Area · Hybrid

Infeedo

Senior Vice President, Global Head of Customer Success

Sep 2023 – May 2025 · 1 yr 8 mos · Greater Bengaluru Area · Hybrid

Clevertap

Global Vice President of Customer Success

Feb 2022 – Sep 2023 · 1 yr 7 mos · Greater Bengaluru Area

Virtusa

3 roles

Senior Vice President - Digital Engineering (Europe & Middle East)

Oct 2021 – Mar 2022 · 5 mos

Service Line Leader for Application Modernization, SDLC Transformation and AI led Operations

Senior Vice President & Global Head- Engineering Automation Solutions

Promoted

Apr 2020 – Sep 2021 · 1 yr 5 mos

Technology Leader for Engineering Automation Solutions

Vice President - Technology, Capability Lead - Intelligent Automation

Aug 2018 – Mar 2020 · 1 yr 7 mos

GTM, solution / platform build out

Altimetrik

2 roles

AVP & Head - Digital Solutions

Promoted

Apr 2016 – Nov 2017 · 1 yr 7 mos · Bengaluru, Karnataka, India

Responsible for adoption and implementation of Digital Enablement Platform Solutions for customers in the areas of DevOps, Deployment Engineering, SDLC Automation and Mobile Cloud Solutions

AVP & Head - Automation & Deployment Engineering

May 2014 – Apr 2016 · 1 yr 11 mos · Bengaluru, Karnataka, India

Engineering Leader for a 400+ Development, Deployment and Quality Engineering team across multiple clients, responsible for both business development and solution delivery

Collabera inc.

Director Engineering – BFSI, Energy Utilities, Hi-Tech

Aug 2008 – May 2014 · 5 yrs 9 mos · Bangalore

Technology Leader for a 350+ Engineering team. Responsible for leading teams across application development, maintenance, testing and release management functions (including P&L responsibility)