Jan 2024 – Aug 2025 · 1 yr 7 mos · Dubai, United Arab Emirates

Feb 2023 – Jan 2024 · 11 mos · Dubai, United Arab Emirates · On-site

Feb 2021 – Jan 2023 · 1 yr 11 mos · Dubai, United Arab Emirates · On-site

• Built the marketplace of food brands in MENA. Hired, structured and managed a team of 22, across 3 countries (UAE, Kuwait and KSA), with sales managers, customer success managers and the operations team reporting to me. Scaled the business from 0 to $1.2m GMV ARR in 18 months, connecting thousands of restaurant owners to eaters via online delivery apps.

Jan 2020 – Feb 2021 · 1 yr 1 mo · Dubai, United Arab Emirates

• ● Responsible for starting company operations in MENA - Including company
• creation, licenses, bank set up, office set up, visas.
• ● Hired, trained and mentored a team of 14 members across sales, inside sales
• and customer success in UAE, Saudi Arabia and Egypt.
• ● Achieved >85% KPIs surrounding quarterly revenue goals, churn, active
• locations, customer success and team retention benchmarks.
• ● Acted as the central point of contact for all internal stakeholders for the region
• Finance, Operations, HR and Leadership.

Dec 2018 – Jan 2020 · 1 yr 1 mo · United Arab Emirates

• Build and maintain a pipeline of leads through out-bound and in-bound sources.
• Own the entire sales funnel from prospecting to go-live, including follow-ups, agreement signing,
• product demonstration, etc.
• Cultivate and build upon existing high-level relationships to serve as a trusted advisor to your
• market’s client base.
• Drive revenue by connecting with restaurateurs and building opportunities that will make all parties
• more successful.
• Develop and execute on a strategic plan for the territory and create reliable forecasts.
• Understand and adapt to eat's ongoing product and technology developments.
• Be responsible for acquiring and on-boarding new partners across Dubai.
• Responsible for market penetration and ensuring Eat’s presence grows on a month-to-month basis
• in Abu Dhabi.
• Responsible for launching Kuwait as a new market for Eat App in the Middle East.
• Responsible for training, mentoring and managing the performance of new sales executives.

Dec 2016 – Nov 2018 · 1 yr 11 mos

• Responsible for bringing in new clients as partners for Zomato in Bangalore.
• Handling a team of 8 sales managers and key account managers as well as 2 sales
• support executives and directly involved in bringing in revenues worth INR 15 lacs over
• the last 9 months via new client acquisitions.
• Supervising the servicing and renewal of a total client base of 94 clients billing
• Zomato Bangalore INR 18.8 Lacs via advertisement contracts.
• Involved in hiring and training of 4 candidates applying for Key accounts manager
• and Area sales manager positions.
• Heading all area operations for the team with the highest revenue incremental across Zomato Bangalore (Jan - August).

Apr 2016 – Nov 2016 · 7 mos

• Trained, mentored and managed two Area Sales Managers along with their teams of 7 and 6 members respectively.
• Directly responsible for bringing in $51,060 billing per month worth new acquisitions via the two sales teams and their Area Managers. Total clients brought on board - 56. Average revenue per closure (ARPC) - $911.61 per month
• Took up responsibility for 18 client renewals worth $21,545 per month billing and ensured a 77% team renewal completion.
• Took interviews for the roles of Business Sales Associate and Area Sales Manager for the Melbourne sales team. Hired, trained and mentored 6 Business Sales Associates and 1 Area Sales Manager while ensuring their smooth transition into the sales team.
• Moved to Brisbane for a period of 3 months assuming the role of an Acting Business Head. Took 9 interviews and shortlisted 2 candidates for the role of Business Sales Associate for the Brisbane team. Managed revenues, processes, ensured appropriate client allocation amongst the sales team members, held and led training sessions with the team on best sales practices with regards to - Renewals, objections handling, cold-calling techniques, revenue prioritisation and ensuring maximum activity levels and hustle. Zomato Brisbane witnessed their best revenue incremental cycle over the last two quarters in the same time frame.

Jan 2015 – Mar 2016 · 1 yr 2 mos

• Responsible for setting up the team and operations for Online Ordering, Mumbai - The first time Zomato entered the E-Commerce space.
• ▪ Hired, trained, mentored and led a team of 55 members spread across sales, operations and content functions for Online Ordering.
• ▪ Had a week long stint in Ahmedabad for hiring and training the sales team for Online Ordering.
• ▪ End-to-end responsibility of hiring & training the team, setting the incentive structure and achieving targets
• ▪ Effective leads management and leads strategy formulation backed by data
• ▪ Ensured effective stabilising of operations across Mumbai.
• ▪ Awarded a certificate of excellence as recognition in May, 2015.
• ▪ Key achievements: Grew revenues for Zomato’s most publicised vertical from scratch to currently at Rs 2.5 million/month and growing at 75% MoM [Zomato Online ordering, Mumbai is forecasted to break even in March, 2016]. Led a team of 55 members that were responsible for acquiring 3,800 clients for Online Ordering in Mumbai ~ The largest clients base in Online Ordering across the world.

Feb 2014 – Dec 2014 · 10 mos

• Responsible for leading a 14 member team covering the entire western suburbs.
• Grew revenues from Rs 2 million/month to Rs 4.2 million/month by the end of December, 2014.
• Played a major role in taking Zomato Mumbai’s ad sales revenue from Rs. 350,000/month to Rs. 12,000,000/month over a period of two years
• Key achievements: Responsible for leading the highest billing team amongst all ASM’s in Zomato Ad Sales, Mumbai and achieving an overall revenue increase by 110% over a period of 6 months.

Apr 2013 – Jan 2014 · 9 mos

• Acquired and serviced Mumbai’s highest billing client ~ Corum Hospitality (Masalazone, Bar stock exchange, The Big bang bar & cafe) who were billing us Rs 6 million annually in Mumbai.
• Managed and mentored a five member team who all have gone on to become key members of Zomato’s sales teams across departments.
• Key achievements: Three of the four mentees consistently achieved jackpot targets for a period of three months from Oct - Dec, 2013

Dec 2011 – Mar 2013 · 1 yr 3 mos

• Sold to and serviced key accounts including a large QSR chain from Pune, casual dining chains from Mumbai.
• Monthly reporting, analysis and campaign optimization for clients
• Made ad sales for our Restaurant Guide and NYE ticketing platforms as projects, which collectively contributed to our target of adding Rs. 10 million to our annual revenue
• Key achievements: Ranked in the top two individual revenue generators for Zomato at Rs. 5,00,000/month in Jan, Feb 2013 for two months in a row while also taking on training and mentoring responsibilities.
• Was given an iPad Mini as recognition of achieving jackpot sales figures for three months in a row.