Ajit kumar Sukumaran

Operations Associate

Ernakulam, Kerala, India13 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led successful creation of ey.com website.
Managed content for Logitech across global platforms.
Recognized with multiple awards for outstanding performance.

Stackforce AI infers this person is a Digital Marketing and E-commerce specialist with strong content management and QA expertise.

Contact

Skills

Core Skills

Adobe Experience ManagerProject ManagementContent ManagementWeb Testing

Other Skills

AEMAdobe AnalyticsAgile MethodologiesE-commerceMicrosoft OfficeMicrosoft Power BIMicrosoft PowerPointOnline Media ManagementQTPQuality AssuranceQuality CenterRecruitingRegression TestingRengaRequirements Analysis

About

Experienced Content management specialist, QA web tester with a demonstrated history of working in the IT sector, Product based, Digital Marketing and services industry. Skilled in Adobe Experience Manager(AEM/AEM cloud(AUP), SharePoint, Renga, Content Management Systems (CMS), Manual Testing, E-commerce specialist, Team lead (managed 15 members), Power BI, Adobe Analytics, youtube video uploads. Ticketing tools used like Azure, Workfront, Jira, Trello, Zendesk. GDS Hiring spoc. Strong professional graduated from Anna university.

Experience

Ey

2 roles

Supervising Associate

Aug 2024 – Present · 1 yr 7 mos · Hybrid

Senior Associate - AEM/AUP

Mar 2019 – Jul 2024 · 5 yrs 4 mos · Hybrid

Creation of ey.com website via the assets like (Images, Contents, Youtube/brightcove Videos, Pdfs, White paper, Infographics/Flourish, etc).
To modify/upload/edit contents in the ey.com global/master and country/regional sites.
Tools used like: AEM 6.5, Adobe cloud platform, Azure, Zendesk, Brightcove, Trello, Marketo, Flourish
Component testing for the AEM/AUP pages. Basic photo edits done for the EY images.
Unit testing/QA the pages in Stage/Production environment of ey.com.
To make sure the contents abide the EY Standard Guidelines.
Publish the contents via content management tool (AEM 6.5)/ Adobe unified platform (Cloud)
Supported translation/localisation process for regional/country level pages, local roll-out, content fragments, form creations.
Have knowledge on Adobe Analytics as I used to share page performance report to my clients.
Stakeholder/Client management been a Team lead for ey.com global team (approx. 10 members).
Received appreciations like Spot award/Extra miler award for an excellent performances throughout the tenure till date
Taking care of billing details, hiring support and candidates interview for the ey.com website page building team
Excellent communication and to do attitude along with Team/Project management skills as my strong plus

Project ManagementAdobe Experience ManagerMicrosoft Power BIAdobe AnalyticsTeam Leadership

3i infotech ltd.

Senior QA Engineer

Nov 2016 – Mar 2019 · 2 yrs 4 mos · Olympia Tech park

Create and edit contents,assets required for Logitech.com and for Gaming sites (Global locations)
Publish the contents via content management tool (Renga/AEM 6.2)
Verifying that the contents are working fine in stage/Production environment of Logitech.com
Testing the pages in various browsers,Iphone,Ipad & Android devices
Auditing the errors as per Logitech requirements and rectifying them via CMS
Tracking and bug fixing the issues in Jira followed by spreadsheet preparation for the same.
Uploading logitech product videos in youtube,youku & logicool and closed captioning them (Media Management)
Complete Web testing for Logitech website
Complete web testing for Jaybird website (Acquired by logi)
Currently working with AEM tool for logitech,Ultimate ears,Astro & jaybird products
Component & E-commerce testing using AEM 6.2/6.4
Content authoring & translations using AEM/PIM

Williams lea-tag

Jr.Quality Assurance Executive

Jun 2015 – Nov 2016 · 1 yr 5 mos · Tidel Park & Ascendas, Chennai , India

Complete Web testing for Bristol-Myers Squibb, often referred to as BMS, which is an American pharmaceutical company.
Complete QA of banners for the brands like Zurich, Accenture, Levis, Burberry, Hilton, H&M as per the storyboard and Manuscripts provided by the clients.
Functional, UAT, Regression, Integrated, GUI, Cross-browser, smoke testing are done with techniques like waterfall model & agile methodologies
Double click QA Certified
Bugs tracked via JIRA /Trello and testing done on Iphone, MAC & Android devices
Providing suggestions and modifications for the process to run much more effective.
Writing test cases & test scenarios based on the type of requirement
Have handled E-learning Projects as well

Dell company

IT Enabled Operation Process Sr.Representative

Jul 2012 – May 2015 · 2 yrs 10 mos · DLF IT Park,Chennai, India

Create contents for DELL.com web sites .
Publish the contents via content management tool (Sharepoint).
Make sure that the contents are working fine in web pages of dell.com
Auditing the errors as per DELL Quality Standard Guidelines and rectifying them
Testing the links (Black box )
Keeping a note of the errors in the DTT ( Defect Tracking Tool )
Proof reading, checking grammatical errors and copy editing the documents
Given additional role called “Value Lead” where I would be governing the process
improvement.