Jan 2024 – Present · 2 yrs 4 mos

• Spearhead the development and optimization of data pipelines and backend logic, focusing on cost per order and maintaining a balance between fleet supply and demand for a platform handling 300,000+ daily active riders and ~3.7 million orders per day.
• Utilize Presto SQL, Python, Airflow, GitHub, and Superset to manage and enhance ETLs, automated reporting, and dashboard creation, delivering key insights to leadership teams.
• Successfully saved 20% of daily bandwidth (including weekends) by automating routine operational tasks, significantly improving team efficiency.
• Developed and maintained three major dashboards, used by city CEOs for critical decision-making related to gig-booking, serviceability loss, rain impact, login dip, order growth, and utilization trends.
• Collaborate closely with program managers and cross-functional teams (finance, quality, supply, operations) to strategize, plan, and implement logic changes that enhance delivery partner performance and optimize cost efficiency.

Mar 2023 – Sep 2024 · 1 yr 6 mos

• Gather information about products and processes by observations, with the help of stakeholders and team members, using related reports, etc.
• Analyze business processes to understand the problems and their root causes, distinguish opportunities, and define areas that need improvement.
• Based on the independent analysis, redefine the quality SOP and threshold to increase PAN India Logins by 1.5% (~15K Hrs of login per day)

Oct 2022 – Feb 2023 · 4 mos

• • Built data flow to push information to system depending upon data predicted by ML-model, which reduces the manual interventions and saves more than 20+ hours of manual work per week.

Jul 2020 – Sep 2022 · 2 yrs 2 mos

• Built tableau dashboards which proactively and re-actively sends reports to all levels of management which also helping detect anomalies before-hand.
• Built model to Reduce pilferage by 40% by applying segmentation in rider cash limit.
• Gained valuable knowledge of customer service and risk analysis.
• Designing automated dashboard for live business tracking with the help of R, SQL, Excel, Google Spreadsheet with the help of ETLs on different platform like Airflow DAG, R-Studio.
• Conceptualize and redesign the script to calculate PAN India payouts more efficiently with 99.95% accuracy.

Aug 2019 – Jun 2020 · 10 mos

• Analyse business requirements and processes through various analysis and A/B testing resulting 10% uptake in Mx commission value.
• Worked in Pan India growth team and helped in deriving many experiments to grow business and reduce burn.