Dec 2023 – Jun 2025 · 1 yr 6 mos · Bengaluru, Karnataka, India · On-site

• Delivering unparalleled convenience to millions of Indians through our super-quick grocery delivery app.
• Built a high-performance and highly skilled design team comprising product, visual, and motion designers.
• Led the design of user-backward shopping features like Zepto SuperSaver, Zepto Pass, Zepto Pharmacy, Zepto Café, and Zepto Marketplace, propelling Zepto from No. 3 to No. 2 in the quick commerce space.
• Spearheading the Zepto Design System (Project Keystone) to drive consistency, efficiency, and scalability across platforms.
• Integrated AI-powered workflows to enhance prototyping, branding, and customer experience.

Nov 2022 – Dec 2023 · 1 yr 1 mo

• Designed InsanelyGood – a premium grocery app – and SuprDaily, a subscription-based grocery delivery app, both from scratch.
• Later led design for Swiggy's Growth Charter, shaping Swiggy One, the co-branded Swiggy HDFC Card, referrals program, new user activation, and lapsed user reactivation, strengthening Swiggy’s foothold in India.
• Improved conversion rates and retention through strategic design interventions.
• Implemented systemized design approaches to enhance workflow efficiency.

Oct 2021 – Nov 2022 · 1 yr 1 mo

• Currently redesigning the Swiggy SuprDaily's core app experience
• Swiggy Supr Daily has been growing at an incredible pace over the past couple of years. From serving ~6k customers daily in the suburbs of Mumbai in late 2018, today (in June 2021) Supr Daily is serving more than 210k customers daily across 6 major regions in India - Mumbai, Pune, NCR, Bangalore, Hyderabad, and Chennai. This is a tremendous ~33 times increase in the overall customer base in a span of 2.5 years and we are embarking on another 10X journey in the next couple of years.

Oct 2020 – Nov 2021 · 1 yr 1 mo

Nov 2019 – Oct 2020 · 11 mos

• At Swiggy SuprDaily, Akhil plays a important role in developing key app features on Storefront, User experience, Customer Care, and Growth side.
• Key initiatives
• Understanding user needs and designing features like Subscriptions, Payments, Out of Stock experience, Self Serve to raise issues, Referrals to name a few.

Sep 2019 – Nov 2019 · 2 mos · Remote

• Remotely supported Solv team to help launch their first iOS app

Apr 2018 – Aug 2019 · 1 yr 4 mos · Gurgaon, India

• Joined as the second designer in the India team to lead Growth & Product Marketing.
• Led digital marketing design efforts and User Lifecycle Management, focusing on user acquisition, retention, and engagement.
• Designed for key products like Uber Lite, Uber Gift Card, and Uber Rides, collaborating closely with Product, Engineering, Marketing, Research & Insights, and Analytics teams.
• Played a major role in User Lifecycle Management (CRM), strategizing with project managers and research teams to optimize user journeys for retention, engagement, and acquisition.
• Key Highlights:
• ICC + Uber Cricket World Cup (Global)
• Uber Lite App India GTM
• Gift Card India GTM
• Later, worked as the Design Lead for Uber for Business (India & ANZ).

Nov 2016 – Mar 2018 · 1 yr 4 mos · Gurgaon, India

Jul 2015 – Oct 2016 · 1 yr 3 mos · Gurgaon, India

• Create visual user flows and interfaces that are intuitive, accessible and easy-to-use for the app used by 3 million users
• Bring innovative feature & incremental ideas to the table for the product
• Create wireframes, mockups & prototypes and align a team of Designers, Engineers, Product Managers & Founders throughout the design process
• Display understanding of social / human behavior in experience design
• Team building & workshops to better equip people
• Developed Brand Identity Guidelines

Jun 2014 – Jul 2015 · 1 yr 1 mo · Gurgaon, India

• Communication design for Brands like Ray-Ban & GSK
• Identity Guidelines for Ray-Ban NEVER HIDE SOUNDS
• Event Branding & Merchandising for Ray-Ban NEVER HIDE SOUNDS.

Dec 2013 – Dec 2013 · 0 mo · Gurgaon, India

Jun 2013 – Jun 2014 · 1 yr · Gurgaon, India