Apr 2023 – Jan 2024 · 9 mos · Bengaluru, Karnataka, India · On-site

• Heading Business development, finance, operations, client relations.

May 2021 – Apr 2023 · 1 yr 11 mos · Bangalore Urban, Karnataka, India

• Merchant experience - Paytm for Business (P4B)
• Merchant onboarding products - Credit, QR, Soundbox, EDC
• Merchant digital lending
• Agent Products - Field sales App (GG App), CRM/Field Sales Management, Asset Tracking & Logistics
• Operations Products - Merchant Helpdesk, Device Services Workflows
• Data products & services
• Various org wide initiatives

Sep 2019 – May 2021 · 1 yr 8 mos

• Responsible for defining product vision, drafting product roadmaps, consumer connects, go-to-market strategies, product launches. Managed portfolio of products related to data, key one includes:
• Data Lake Controller (DLC) : Incubate an internal modern data lifecycle management platform to manage 200+ PB of on-prem data growing at 20% YoY.
• Visa Account Updater (VAU): B2B product for continuity of payment on card expiry/changes for the subscribed merchants. Yearly revenue ~$XXX MM. New market launch, new features and services.
• Visa Data API Platform (VDAP): Incubate an internal platform to provide all horizontal services to build and monetize data via APIs rapidly, securely and efficiently.

Dec 2016 – Sep 2019 · 2 yrs 9 mos

• Head of Private Wealth Management (PWM) – Operations Technology, Bangalore. Owning suite of 10 products. Global product owner for: Sub-ledger, Asset Servicing, Asset Transfer, Interest Calculation & Batch reporting. Regional Oversight (site lead) to: Account opening/Client on-boarding, Products, Client Reporting & Cash Management. Built multi-year product strategy for improved client services.
• Product owner & functional manager for "Quantum" - Big Data Platform, to address increasing use cases of scalability and demand for data driven products.
• Product owner & functional manager for Savings Banking services to PWM clients with a net revenue impact of $XXX Mn.

Dec 2010 – Nov 2016 · 5 yrs 11 mos

• Multiple Roles: Product head & system architect for Private Wealth Management (PWM) Reporting & Products, responsible for 24*7*365 data services and 800+ data feeds for client facing PWM website as well as internal data portals. Vendor management, hiring and setting up teams.

Dec 2008 – Nov 2010 · 1 yr 11 mos

• Managed risk by classifying OTC at various risk categories, built multiple automated report to regulators, compliance and operations right in the middle of 2008 Financial crisis. Was also involved is building and setting up new teams in Bangalore office.

Dec 2006 – Nov 2008 · 1 yr 11 mos

• Reduced operational cost by $X Million billing per year by moving out Products & Pricing from Mainframe legacy systems.

Sep 2005 – Dec 2006 · 1 yr 3 mos

• System Engineer to support UK based energy utility services – National Grid, was responsible to manage the billing and electric meters for commercial enterprises.