pankaj bathwal

Director of Engineering

Noida, Uttar Pradesh, India25 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

21 years of experience in software development and project management.
Expertise in telecom and messaging domain technologies.
Proven track record in leading high-performance teams.

Stackforce AI infers this person is a Telecommunications Software Architect with extensive experience in project management and product development.

Contact

pbathwal@gmail.com LinkedIn

Skills

Core Skills

Project ManagementSoftware Product Solutions ArchitectureSoftware DevelopmentCustomer Engagement

Other Skills

Agile MethodologiesApplication ServersCDRCDR ProcessingCTICTI SolutionsCall ProcessingCassandraClearCaseClient/serverCode ReviewsCustomer InteractionData ReplicationData SolutionsDesign

About

->Software professional with 21 years of experience currently with Agnity as a head of Solution group and having experience in complete product life cycle. ->Responsible for project delivery & management, project profitability, team management and grooming, helping Pre-Sales activities. ->Role requires direct interaction with customer and creating response to RFPs & RFIs. ->Have in depth understanding of the messaging and telecom domain. ->Thorough understanding of scalable, high availability, high performance and wide-reach software applications/ solutions. ->Extensive experience in collaboration and working with cross functional teams and managing deliveries using both Agile & Waterfall Model. ->Technically hands-on and involved in technical design & architecture level discussions. ->Expertise in rapid prototyping and new product development. Specialties: - Project management, people management, customer engagement and project deliveries. - Software product solutions architecture, design and implementation. - Building and motivating high performance teams. - Telecom technologies/standards like SIP, SMPP, SS7, TCAP, WebRTC, MSML/MSCML, VXML, Voicemail, ASR, IMS, JSR289, JSR309. - Messaging domain technologies/standards like IMAP, SMTP, POP, message store, LDAP. - Development expertise in C, C++, object oriented concepts, multi-threading, concurrency, core Java, python and Shell Scripting

Experience

Agnity, inc

4 roles

Engineering Director

Promoted

Apr 2015 – Present · 10 yrs 11 mos

Responsible for engineering, product development and end to end delivery of the Agnity Solution group projects being a head of the group.
Create project roadmaps, team allocation and training, project plans and schedule
Customer interaction, effort estimation, creation of LOE and SOW for projects is also my role.
Worked for delivery of 3rd-generation message queue server for Customer Email messaging server using Cassandra as the back-end data storage.
Integrated Agnity's platform communication features in the customer Email Messaging UI to provide presence, voice/video call and chat support.
Working with other customers for integrating Agnity's mobile care platform with customer's IOT framework.

Project ManagementTeam ManagementCustomer EngagementSoftware DevelopmentAgile MethodologiesSoftware Product Solutions Architecture

Sr Engineering Manager

Apr 2013 – Mar 2015 · 1 yr 11 mos

Responsibilities included managing projects, team and deliveries, requirement analysis, designing solution, project scheduling and helped team in implementation.
Worked with group head to ramp-up team from 10 to 40 for customer OWMesaaging Inc in a span of 4 months.
Simultaneously handled multiple projects for OWMesaaging Inc in Email messaging servers project which includes imap, mta, pop and message store.
Worked with Agnity telecom platform team for performance improvement and latency issues in the platform.

Project ManagementTeam ManagementRequirement AnalysisSolution DesignSoftware Development

Engineering Manager

Promoted

Jan 2010 – Mar 2013 · 3 yrs 2 mos

Managed and lead team of about 10-12 engineers for development and enhancement of customer product OVM (Openwave voice messaging server)which is deployed across several Tier1 customers and has close to 10 million subscribers actively using its feature.
Actively involved in requirement analysis, customer interactions, design, code reviews. document reviews and delivery.
Responsible of addition of several new features like integration of Nuance Speech to Text engine, support for Prophecy media sever using VXML 2.0, support of SIP Publish and HTTP Notification for Voicemail delivery, enhancement to SIP Proxy Server for LDAP interaction and many other voicemail related enhancements.
Worked on various telecom solution providing services like unified communications, pre-paid, toll-free.

Requirement AnalysisCustomer InteractionDesignCode ReviewsSoftware DevelopmentProject Management

Engineering Lead

Jun 2008 – Jan 2010 · 1 yr 7 mos

Worked as a team lead and developer of INGw which is gateway for TCAP traffic to M5 product SIP application server (SAS), designed and implemented SIP interface, role-resolution module and data replication for fault-tolerance of INGw.
Worked as a developer Agnity Telecom Platform supporting multi-protocol (SIP, AIN, MSML, MGCP, INAP) for various telecom applications.

SIPData ReplicationFault-ToleranceSoftware Development

Genband

Technical Lead

Aug 2006 – May 2008 · 1 yr 9 mos · Noida, Uttar Pradesh, India

Worked as developer and team lead in RSI Network Services Platform (NSP) (telecom service execution platform) and mainly worked on SIP interface of the platform.
My role was to design (high level and low level) the solution as per requirement from PLM.
I worked on integration of Convedia SIP based Media Server in NSP platform.
Enhancement of NSP platform for various SIP RFC compliance.
Worked for enhancements and fixing issues for C2 Signaling Controller which is signaling gateway between SIP and PSTN network.

SIPMedia Server IntegrationSignaling GatewaySoftware Development

Baypackets technologies

SMTS

Apr 2004 – Aug 2006 · 2 yrs 4 mos · Noida

Worked as developer for feature enhancements and support of Bay Packets RSI Mediate Platform. Bay Packets RSI Mediate Platform real-time mediation solution for processing events and CDRs from circuit-switched and packet networks and generates final CDRs after compiling all the call records and call events.
I worked for the integration of Sonus System product call records mediation in the system and other enhancements. I was also responsible for debugging and fixing of customer issues.

CDR ProcessingReal-Time MediationSoftware Development

Axis it&t

Senior Software Engineer

Jan 2003 – Mar 2004 · 1 yr 2 mos · Gurugram, Haryana, India

Worked as a developer and designer in Edify platform that provided a Computer Telephony Integration (CTI) solution and a solid environment for designing, building and running applications that requires telephony and media capabilities.
Worked in design and development of integration of SpeechPearl Engine (Automatic speech recognition software from ScanSoft) in the Edify platform system using NMS service.

CTI SolutionsTelephony IntegrationSoftware Development

Cynosure media solution pvt. ltd

Senior Software Engineer

Jul 2000 – Jan 2003 · 2 yrs 6 mos · Noida

Software development related to server/client technology.
Worked on Multitasking Server Messaging System(MSMS) is a freestanding server framework that runs as a server in the server machine and makes the client framework available for any other program to integrate and run with.
Also worked storage area network solution for enterprises, which maintains mission critical data. It uses Microsoft’s DFS technology.
(Cynosure was acquired by Zenax Technologies and it is Agnicient Technology now)

Server/Client TechnologyMultitasking SystemsSoftware Development