Prakash Prabhu P

Chief Operating Officer

Bengaluru, Karnataka, India47 yrs 10 mos experience
Highly Stable

Key Highlights

  • Proven leadership in global delivery and service management.
  • Extensive experience in project management and customer delivery.
  • Strong background in banking software and financial services.
Stackforce AI infers this person is a seasoned leader in project management within the banking and financial services sector.

Contact

Skills

Core Skills

Program ManagementService DeliveryProject ManagementCustomer DeliveryResource Management

Other Skills

Agile MethodologiesAgile Project ManagementBanking SoftwareBranch BankingBusiness AnalysisBusiness IntelligenceBusiness Process ImprovementCMMICRMCommercial BankingCredit Card AnalyticsCredit Card TerminalsCredit Card Transaction ProcessingCustomer Relationship Management (CRM)Enterprise Architecture

Experience

Lobb

Head Of Operations

Nov 2016Present · 9 yrs 4 mos · Bangalore

Software Project ManagementGlobal DeliveryService DeliveryVendor ManagementProgram Management

Last mile consultants technology solutions pvt ltd

Training, Operations & Administration

Jan 2015Oct 2016 · 1 yr 9 mos

Dell services

3 roles

Associate Program Director

Jun 2000Apr 2015 · 14 yrs 10 mos

  • Role : Customer Delivery Executive.
  • Primary, accountable owner of the day-to-day customer relationship for their Line of Business (LOB) while directly leading the efforts of account assigned Dell Delivery personnel to ensure customer needs and contract requirements/SLAs are met. Solely accountable for the Delivery component and specific Line of Business (eg Apps, BPO, IS, etc) P&L on the account(s).
  • Directs the efforts of others and provides oversight into all aspects of project delivery—both at the tactical and strategic levels.
  • Manages the hiring, staffing and maintaining of an effective workforce, which includes career development, performance management, and pay management for team members.
  • Responsible for ensuring that all project managers consistently adhere to the Dell standard project management methodology throughout the project lifecycle, as aligned to PMI Project Management Body of Knowledge (PMBOK).
  • Understands service offerings to aid in formulating and articulating new business opportunities to support the customer’s strategic direction and Dell’s growth.
  • Communicates and translates Dell vision/strategy to staff.
  • Responsible for executing and managing functional and business goals for the group including budgetary goals and objectives.
  • Influences individuals regarding issue resolution, problem solving, or championing the project management value proposition.
  • Prepares and presents reports to all levels of leadership and staff.
  • Ensures critical outcomes are met for each project, program and/or portfolio for which they are responsible, or their staff is responsible, in the nine PMI PMBOK project management areas (see Project and Program Management job family).
  • Ensures that effective project controls are in place to monitor project performance. Provides effective performance reporting for the customer and Dell. Understands the links and dependencies between the projects and other in-flight projects and/or business initiatives.
Customer DeliveryProject ManagementService OfferingsPerformance Reporting

Senior Project Manager

Jun 2000Mar 2010 · 9 yrs 9 mos

  • People manager job leading a team of external, customer-facing project managers, program managers, or other project management office staff. Responsible for overseeing portfolio governance, portfolio management, resource management (i.e. capital requirements and human capital), quality management, and project management services that meet or exceed a customers’ expectations to complete a portfolio of projects on time, within scope, and on budget.
  • Directs the efforts of others and provides oversight into all aspects of project delivery—both at the tactical and strategic levels.
  • Manages the hiring, staffing and maintaining of an effective workforce, which includes career development, performance management, and pay management for team members.
  • Responsible for ensuring that all project managers consistently adhere to the Dell standard project management methodology throughout the project lifecycle, as aligned to PMI Project Management Body of Knowledge (PMBOK).
  • Understands service offerings to aid in formulating and articulating new business opportunities to support the customer’s strategic direction and Dell’s growth.
  • Communicates and translates Dell vision/strategy to staff.
  • Responsible for executing and managing functional and business goals for the group including budgetary goals and objectives.
  • Influences individuals regarding issue resolution, problem solving, or championing the project management value proposition.
  • Prepares and presents reports to all levels of leadership and staff.
  • Ensures critical outcomes are met for each project, program and/or portfolio for which they are responsible, or their staff is responsible, in the nine PMI PMBOK project management areas (see Project and Program Management job family).
  • Ensures that effective project controls are in place to monitor project performance. Provides effective performance reporting for the customer and Dell
Portfolio GovernanceResource ManagementQuality ManagementProject Management ServicesProject Management

Senior Project Manager

Jan 2000Mar 2010 · 10 yrs 2 mos

Perot systems (cas)

Project Manager

Jan 2000Oct 2009 · 9 yrs 9 mos

Canara bank

Manager

May 1978Jun 2000 · 22 yrs 1 mo · Bengaluru, Karnataka, India

  • Worked in Canara Bank in various capacities right from Clerical level in 1978 upto Managerial level until the year 2000. The last 10 years being in IT operations as well as software development in the EDP Section of Cancard Credit Cards and Payments Division.

Education

St. Aloysius College

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