Helen W.

Operations Associate

United Arab Emirates13 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Extensive experience in Human Resources and Office Management
  • Proficient in recruitment and employee relations
  • Strong background in administrative policy development
Stackforce AI infers this person is a Human Resources and Office Management professional with a focus on administrative excellence.

Contact

Skills

Core Skills

Human ResourcesOffice ManagementOffice Administration

Other Skills

Coaching and MentorshipCustomer ServiceEmployee OrientationsEmployee RelationsEvent PlanningHRISMicrosoft WordPayroll AdministrationPositive Employee RelationsRecruitmentSocial MediaTeamworkTime ManagementTravel Management

Experience

Pegb technology

Admin/HR

Jan 2017Present · 9 yrs 2 mos · United Arab Emirates

Pevans east africa limited

2 roles

Administration Manager

Promoted

Jan 2015Dec 2016 · 1 yr 11 mos · Nairobi, Kenya

  • To provide HR support and ensure administrative policies and procedures are well developed and adhered to.
  • Duties and Responsibilities
  • Assist the HRM in placement of external advertisements on external sources
  • Participate in shortlisting, interviewing and communication of candidates in liaison with the HRM
  • Ensure all new employees are issued with contracts and offer letters in a timely manner
  • Hire successful staff on the HRMIS
  • Application of expatriates work permit and timely renewal of the same, applications of Alien ID's, registrations of NSSF,NHIF and KRA
  • Coordination of staff welfare activities e. g funerals, weddings, birthdays
  • Assign comfortable and safe work space to all staff
  • Staff communication e.g introduction letters to Banks, NSSF, NHIF, confirmation letters
  • Enroll staff to the staff medical and pension scheme, troubleshooting of medical related issues, escalate as is necessary in a timely manner
  • Assist HRM in timely and dissemination of staff communication
  • Records
  • Overall responsible for maintenance, update and retrieval of employee files (manual and electronic) and company contracts
  • Maintaining leave register, emergency register and contact address
  • Staff induction
  • Facilitate employee induction/orientation for the new joiners as per company policy
  • Ensure proper documentation of all staff induction implemented
  • Assist in payroll administration
  • Develop, document and implement administrative policies, procedures and systems to support office operational excellence
  • Point of contact for office maintenance with external contractors
  • Supervisory role for administration officers and supervisors
  • Travel arrangements ie flight bookings, hotel bookings and visa applications for all staff, guests and our partner companies
  • Application of expatriates work permit and timely renewal of the same, applications of Alien ID's, registrations of NSSF,NHIF and KRA
Customer ServiceHuman ResourcesOffice ManagementRecruitmentEmployee RelationsPayroll Administration+1

Office Administrator

Feb 2013Dec 2014 · 1 yr 10 mos · Nairobi, Kenya

  • To provide office support by ensuring effective coordination, planning and monitoring of office administration, health and safety, policy, reporting and communication
  • DUTIES AND RESPONSIBILITIES
  • Administration
  • Oversee and administer the day to day administration of the office
  • Assist in the Development, documentation and implementation administrative policies, procedures and systems to support office operational excellence.
  • Responsible for supervision of support staff such as cleaners, receptionist. Assigning their work load, monitoring and reporting on performance
  • Ensure timely availability of stationary and supplies to all staff
Office AdministrationEvent PlanningTeamwork

Jehova jire secondary school

Personal Assistant to Principal

Jan 2012Dec 2012 · 11 mos · Nairobi

  • Responsible for implementing and maintaining all office and school record keeping systems
  • Greets and directs visitors
  • Develops and tracks records/reports related to incidents, accidents, average daily attendance, and test scores
  • Completes forms i.e purchase orders, online supply orders, conference/travel claims, mileage claims, time sheets, evaluation forms, enrollment cards, and rosters
  • Creates and maintains student files; maintains records for teacher and school budgets, student body funds, attendance, and other related records as needed.
  • Prepares, creates, and composes letters, reports, bulletins, and other documents for the school or instructional programs
  • Operates computer and standard office equipment and provide technical support to staff.
  • Acts as liaison between the school site and the general public by researching and conveying information concerning rules, regulations, policies, and laws
  • Addresses standard inquiries by letter, phone, e-mail, fax or personal contact
  • Ensures that appropriate calendars of activities are maintained for the school including establishment of schedules for parent conferences, meetings, school visitors, and other meetings;
  • Assists in the process of registering new students
  • Coordinates and schedules transportation for students and staff

Education

Moi Forces Academy Lanet

Highschool

Mount Kenya University - MKU

Bachelor of Commerce (B.Com.)

The Technical University of Kenya

Diploma in Secretarial Studies — Legal Administrative Assistant/Secretary/Human Resource

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