Jan 2025 – Jul 2025 · 6 mos

Jun 2024 – May 2025 · 11 mos

May 2023 – May 2024 · 1 yr

Apr 2022 – May 2023 · 1 yr 1 mo

May 2024 – Aug 2024 · 3 mos · Bengaluru, Karnataka, India · On-site

• ◦ Collaboragted with teams at partner bank to develop and ship an alternate re-video KYC flow for 120k affected users; led engineering co-ordination, QA, and customer communications to reprocess VKYC at scale, restoring account access.
• ◦ Faced with high premature withdrawals in Recurring Deposits, led data analysis, user interviews and an A/B test on product naming, messaging and flow - reduced early withdrawals by 30%.
• ◦ Improved customer support speed by 100% for KYC-related escalations by building an internal tool to streamline the resolution process.

Jan 2024 – May 2024 · 4 mos · Remote

• ◦ Built and managed an outbound pipeline of US Job publishers secured 17 new job-board partnerships in 4 months.
• ◦ Launched a paid survey distribution service, designing operational SOPs, vendor selection criteria and KPIs to run a $30k/month fulfillment vertical and managing 6 clients for it.
• ◦ Coordinated product-side development and traction growth for a in-house healthcare publisher platform to increase candidate yield by 20%.

Oct 2023 – Jan 2024 · 3 mos · On-site

• Led the team in Product Development Problem Statement in Intern IIT Tech Meet'24. Handled the Product, Design and Business side of the solution development.

Sep 2023 – Nov 2023 · 2 mos · Dubai, United Arab Emirates · Remote

• ▪ Designed and implemented a rewards-based top-up feature aimed at motivating users to add funds to their financial goals and successfully increased monthly transaction rates by a remarkable 2.8 times.
• ▪ Developed tier-based models, namely "Sav Pro" and "Sav Standard," to enhance user engagement and monetize the app's services. Strategically engaged users with the app's services and effectively converted them into paid users.
• ▪ Introduced a user-friendly transaction summary download feature within the app, reducing users' reliance on external banking institutions.

Jul 2023 – Feb 2024 · 7 mos

• ▪ Founded Zetpay, a Fintech startup enabling UPI access for Inbound tourists & NRIs, without even
• having Indian Bank account and phone number.
• ▪ Built and validated MVP through user and hypothesis testing, pivoted from just payments to a one-
• stop travel platform for inbound travelers & NRIs.
• ▪ Led licensing discussions with NPCI, CEOs and heads of Banks and NBFCs for different license
• partnership and API integration collaboration.

May 2023 – Aug 2023 · 3 mos · Bengaluru, Karnataka, India · On-site

• ▪ Built the end-to-end customer-facing ‘Branded tracking page’ and settings panel for sellers to configure the branded tracking page, ‘NDR Verification feature’, ‘OCR verification flow’ and ‘Seller Self onboarding feature'(From Scoping to Development and Analysis), which directly improves the average monthly revenue by 1.4x.
• ▪ Led and delivered a project to build a Shopify app with Checkout form builder, OMS, Abandoned checkouts and Analytics all in one integration(From scoping to PRD), opening a completely new user line of drop shippers.

Jan 2023 – Apr 2023 · 3 mos · Remote

• Restructured the ‘Transform & Grow’ product and worked with the development team to ensure that the product was meeting our users' needs.
• Performed a complete UBA and Gap Analysis to assess the drop in EPMS feature and increased the overall organic traffic by 23% in a month.
• Utilized competitive analysis and user experience improvements to increase the adoption of the "9-box Matrix" product from 14,000 to 22,000 clients.

Nov 2022 – Dec 2022 · 1 mo · Delhi, India · On-site

• During my time at propchk:
• I performed extensive User-behavioural analysis(UBEA), Process Flow, and Bug Testing and designed End-to-End Propchk’s ‘Automatic Booking Portal’.
• Worked intensively on enhancing the supply chain management of the warehousing system and reducing operational costs by 20%.
• Performed rigorous Search Engine Optimisation analysis on the content and improved the Visibility metrics.

Aug 2022 – Mar 2023 · 7 mos · IIT Roorkee · On-site

• E-Summit IIT Roorkee is an annual flagship entrepreneurial event organised by E-cell IIT Roorkee. This three-day extravaganza will be a congregation of students, corporates, entrepreneurs and budding enthusiasts on a common stage.
• Leading the Entrepreneurship fest of IIT Roorkee with a team of 90+ members and 10000+ attendees.
• Managed a budget of 35L+(1.5x y-o-y) while collaborating with 60+ organizations and an audience of 10000+ students.

Aug 2022 – Dec 2022 · 4 mos · IIT ROORKEE

May 2022 – May 2023 · 1 yr · IIT ROORKEE

• Team PIC is responsible for the smooth and transparent conduction of the Internship and Placement season for on-campus placements every year at IIT Roorkee.
• We're the regulating and governing body of any on-campus placement and internship-related functioning.

May 2022 – Nov 2022 · 6 mos · IIT ROORKEE

Apr 2022 – Apr 2023 · 1 yr · IIT ROORKEE