Akash Sharma

Software Engineer

Delhi, India1 yr 10 mos experience

Key Highlights

Proficient in Java and Spring Boot for backend development.
Experienced in enhancing user interfaces and customer support systems.
Strong background in microservices architecture and fraud detection.

Stackforce AI infers this person is a Full Stack Developer with expertise in EdTech and TravelTech industries.

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Skills

Core Skills

JavaSpring BootReactCustomer Relationship Management (crm)MicroservicesKafka

Other Skills

ActiveMQApache KafkaCRM AutomationData ManagementData StructuresDockerFraud DetectionFront-End DevelopmentGDS IntegrationsGitGradleHibernateLMS platformsLow-Level DesignMySQL

About

🚀 Full Stack Developer | Java | Spring Boot | React | Ruby on Rails - Experienced in building and improving backend systems and tools like LMS platforms using Java, Spring Boot, React, and Ruby on Rails. - Hold a BCA degree and CCNA/CCNP certifications, with a focus on problem-solving and creating efficient solutions. - Currently learning Japanese and pursuing JLPT N2, showcasing my commitment to continuous growth. - Eager to collaborate with teams and contribute to meaningful projects. --- 🚀 フルスタック開発者 | Java | Spring Boot | React | Ruby on Rails - Java、Spring Boot、React、Ruby on Railsを使用し、LMSプラットフォームなどのバックエンドシステムやツールの開発・改善に携わってきました。 - BCA学位とCCNAの資格を持ち、問題解決と効率的なソリューションの提供に力を入れています。 - 現在、日本語を勉強中で、JLPT N2を目指しています。成長を続けることを大切にしています。 - チームと協力し、意義のあるプロジェクトに貢献することを楽しみにしています。 ---

Experience

Heycoach

Full Stack Developer

Mar 2024 – Nov 2024 · 8 mos · Bengaluru, Karnataka, India

Developed a ticketing system to track learner issues and ensure a 24-hour resolution time, improving
customer support efficiency.
Integrated tests, assignments, and resources with self paced learning path to provide a seamless learning experience for users.
Enhanced the admin dashboard with various features, improving management and monitoring capabilities.
Implemented a chat system for better communication between learners and support teams.
Provided personalized support to learners via Google Meet, resolving their issues directly.
Re-designed multiple screens, enhancing the user interface and overall experience.

JavaSpring BootReactLMS platformsUser Interface Design

Abata ai

Full Stack Engineer

Sep 2023 – Dec 2023 · 3 mos · Bengaluru, Karnataka, India · Remote

Created and maintained internal CRM automation tools, enhancing workflow efficiency and data management.
Collaborated with cross-functional teams to identify process improvements and integrate automated solutions.
Streamlined CRM processes, resulting in a significant reduction in manual entry.

CRM AutomationWorkflow EfficiencyData ManagementCustomer Relationship Management (CRM)

Innostax software labs

Software Developer

Jun 2022 – Aug 2023 · 1 yr 2 mos · Gurugram, Haryana, India

Worked on a project for an online travel agency (OTA) that used microservices architecture. It was using
Kafka to pass messages between the microservices.
Integrated server-to-server 3DS2 card payment solution. Handled communication with client and service providers on forefront. Led Client and internal team with critical architectural decisions, created POC and Demo videos.
SIFT Fraud Detection: Integrated SIFT into the booking flow, reducing chargebacks from 2000+ to under 150 by capturing user parameters at each stage to create fraud profiles in real time.
Worked on various GDS related Integrations like Seat-Map, Fare Families, Self-Service.

MicroservicesKafkaPayment SolutionsFraud DetectionGDS Integrations