Parikshit Kumar, PSPO™

Product Manager

India11 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in Telecom BSS product customization.
Proven track record in backlog management and product vision.
Delivered innovative solutions preventing revenue loss.

Stackforce AI infers this person is a Telecom Product Management expert with strong software engineering capabilities.

Contact

parikshitkr7@gmail.com LinkedIn

Skills

Core Skills

Product ManagementTelecom BssSoftware Engineering Practices

Other Skills

Agile & Waterfall MethodologiesAgile MethodologiesAgile Project ManagementAgile Software DevelopmentAzure DevOpsBacklog ManagementC++CVSCrucibleDatabase AdministrationDebuggingDesign ReviewDevOpsEncompassEpm

About

With over two years as a Senior Product Owner at CSG, I specialize in Telco BSS product customization, leveraging strong expertise in backlog management, product vision, and product management. Collaborating with cross-functional teams, I focus on delivering innovative solutions to optimize product roadmaps for bundled products, billing, and REST APIs while addressing critical client needs such as revenue leakage prevention and charge forecasting. My professional mission is to align business objectives with impactful product strategies, ensuring seamless integration and functionality across components. Passionate about creating scalable solutions, I work closely with stakeholders to refine user stories and enhance product adoption. My approach emphasizes collaboration, adaptability, and delivering measurable value to clients and organizations alike.

Experience

Csg

3 roles

Senior Product Owner

Promoted

Sep 2023 – Present · 2 yrs 6 mos · Remote

Telco BSS Product Customisation
>> Singleview/Encompass Telecom BSS Product roadmap for Product Models, Bundled Products, One-Off Charge. Billing, Payment & Adjustment, Treatment and REST APIs.
>> Attended client workshop to understand revenue leak in Fixed Cellular Service usages and created detailed user stories for designing monthly rebates via CREBP framework & achieved client success by preventing 100% revenue loss compared to existing rebate process.
>> Providing innovative option to client for charge forecast for 26+ service types including voice & data companions, defined detailed acceptance criteria.
>> Resolved Integration conflicts for complex project of Smart Invoice Process with Billing Team and the Print vendor with prompt action to capture business feedback.
>> Delivered Policy Management Requirements and made solution 80% scalable.

Backlog ManagementProduct VisionProduct ManagementTelecom BSSREST APIsAgile Methodologies

Senior Business Consultant

Promoted

Aug 2020 – Mar 2022 · 1 yr 7 mos

Airtel Africa : CR Augmentation
>> Managed implementation of new Singleview features for Airtel in Tariff Design, Balance Letter Generations, Ease of Paying Tax by outlining plan and specifications such as how, where and when each component would work by creating actionable user stories.
>> Worked closely with stakeholders to gather credit control requirements via 7+ financial reports for Enterprise & Convergent projects and translated product vision to backlog.
>> Managed Product Backlog & Refinement for Mobile Number Portability, MSISDN churn, Provisioning, Customer Demographics, KYC, Selfcare & miscellaneous Telecom BSS modules.
>> Managed backlog in JIRA.
>> Worked very closely with stakeholders to gather continuous feedback.

Backlog ManagementTelecom BSSUser Story CreationProduct Management

Business Consultant

Aug 2018 – Jul 2020 · 1 yr 11 mos

Airtel Africa : CR Augmentation & DevOps Team
>>Worked as Business Consultant for Airtel Africa Clien focussed on Telecom BSS , providing end to end telecom billing solutions.
>> Extensive product backlog management & refinement for Configurations of Convergent Billing(CB), configuration Studio(CS), Customer Management(CM), Process Engine(PE Workbench)
>> Worked extensively to gather multi currency requirement and translated product vision to backlog.
>> Managed 14+ Operating countries billing user stories in common backlog and prioritized for successful delivery.

Backlog ManagementTelecom BSSProduct Management

Netcracker technology

Product Owner

Mar 2022 – Aug 2023 · 1 yr 5 mos · Bengaluru, Karnataka, India · Hybrid

O2 UK : Product Offer Catalog - ADRS (Regular Sprints) , ADFT (Fast Track)
>> Successfully delivered 10 PIs for customer committed objectives on Portal’s integration with Product Offer Catalog meeting 96% of all feature deadlines.
>> Worked with business and technical SMEs to create detailed backlog for Weekly Price Change & Retail Price Index functionalities and thorough refinement of TOMS Product.
>> Ensured seamless data flow for RBM synchronization and Catalog Reconciliation with E2E user validation and by capturing UAT test cases & 15% increase in new leads.
>> Worked on Integrating cross components i.e. Order Entry, eComms, ePos, eCare.
CSG International

Product ManagementBacklog ManagementTelecom BSSAgile Methodologies

Ibm

Application Developer

Dec 2014 – Jul 2018 · 3 yrs 7 mos · Bengaluru Area, India · On-site

AT&T USA : Customer Account Data Management (CADM)
>> Application Developer in Middleware team, responsible for design & development of transactions (Tree, Filters & Actions) to create, retrieve & transform billing data to help Order Management and Downstream systems to ultimately generate invoice at Universal Biller.
>> Major Project responsibilities in solution engineering, development & maintenance of billing functionalities for US Federal Government Project, BVoIP Services, Downstream Feeds, Flexible Invoice Experience.
>> Handled Prod fixes, DR Activities, Volume Tests and Release activities.
>> Extensive development using C++, pro*C, Oracle Sql, PL/Sql, Perl, Unix, SQL Loaders, SVN, Python, Cognos, Microservices
>> Worked on scripts to facilitate server boot and shutdown. Scripts for system health check.

C++PL/SQLSQLPerlPythonSoftware Engineering Practices