Sep 2019 – Jan 2022 · 2 yrs 4 mos · Gurgaon, India

• Making customer service better using AI and Machine learning.

Oct 2016 – Sep 2019 · 2 yrs 11 mos · Gurgaon, India

May 2015 – Mar 2016 · 10 mos · Gurgaon, India

• Lead the design and development of the backend system for the Instafrsh product which was used for serving groceries to customers.
• Lead the iPhone App development for the Instafrsh product.
• Involved in Ideation phase to implementation phase, when the company was switching to a new business venture.
• Developed an in-house AI algorithm for iDelivr chat bot.

Mar 2014 – Mar 2015 · 1 yr · Hyderabad

• 1) Worked with couple of startups( Entrayn and VUME interactive networks) as a part time.
• 2) Was involved in the design and development of the core products in the above startups mentioned.
• 3) Lead the Entrayn mobile product from ideation to implementation phase. Under my leadership, company was able to roll out their mobile product in just a span of 1 month. Now its one of their primary revenue generating products. Its now being used by around 1-5 lakh customers.
• 4) Had also done consulting for some of the very early stage startups.

Jul 2011 – Feb 2014 · 2 yrs 7 mos

• 1) Had been part of the initial core kick ass team, that has built the online education platform.
• 2) Had mostly worked with the top management of the company.
• 3) Played a key role in the evolution of the product in terms of both design and development.
• 4) As a part of the job, I was also responsible in hiring the development team .

Jul 2010 – Jun 2011 · 11 mos