Jun 2023 – Sep 2024 · 1 yr 3 mos · Noida, Uttar Pradesh, India · On-site

• Responsible for leading two teams, Revenue & Growth and Store (Physics Wallah E-commerce vertical), with a total of 35 engineers, including 2 EMs.
• Separated critical microservices (Scheduling, Batch, Order) by migrating ~500 APIs, enhancing availability, resolving attribution issues, shifting price calculations from front-end to back-end, and isolating the order database for improved security.
• Established an E-commerce SaaS platform powering PhysicsWallah and other clients (Xylem, Utkarsh), significantly reducing development time.

Dec 2019 – May 2023 · 3 yrs 5 mos · Gurgaon, India · On-site

• Fulfilment (Capacity and MatchMaking)
• Scaled the platform to other countries - UAE, Australia, Singapore and US.
• Reduced No Response from 5% to <2%, peak Request loss from 25% to <10% and Manual Ops from 8% to 0.
• Scaled the team from 6 to 20+ engineers.
• Ideated and built Hubs 2.0 - Automated hyperlocal locality identification using Grid System and Uber H3 library. Reduced average distance traveled by partners by 5-11% and saved 4-5 hrs every week for category managers.
• Built Flexible Slots for Customers using Bin Packing Algorithm and Branch and Bound Algorithm for partner fill rate optimization. Increased fill rate by 10-15% in AUS and 6% in the US through flexible slots for customer delivery.
• Delivery
• Introduced multiple safety features to handle COVID safety guidelines
• Improve Service Delivery % from 76% to 85%
• Introduced Track my partner feature, moved to open source solution (OSRM, OSM) and saved 6000$ per month spent on google map and apis.
• Help Center
• Saved ₹80 Cr per year on the CX Support System and reduced operational costs using Agent Chat Support System and Self-serve flows.
• Scaled the team from 4 to 8 engineers including an EM hire.

Aug 2015 – Dec 2019 · 4 yrs 4 mos · Gurgaon, India · On-site

• Fulfilment Platform (Node js, MongoDB, Redis, Gitlab):
• Conceptualized, designed and led the implementation of Fulfilment Platform.
• Identified key services, states and architected the flow.
• Built a form and App freeze system for better tracking of customer deliverables.
• UrbanCompany Dubai launch (Node js, Python, MongoDB, Mysql)
• Led a team of Backend developers, customer and professional app/web/QA to support Internationalization on UrbanCompany platform.
• Split the project into 4 intermediate releases - user login, request creation, request flow and payment.
• Directly responsible to CXO and VP's for the project deliverable.
• Delivered the project in half the time (1.5 months).
• Received the “Best Performer Award”
• Open-RPC-Framework (Node js, Swagger, Docker, AWS ECS, Jenkins, Script)
• Internal UrbanCompany framework for Microservices.
• Conceptualized, designed and single-handedly build the 'open-rpc-framework' for UrbanCompany.
• Built in support for service discovery, NewRelic, session tracking, swagger for contract validation, logger integration with ELK system, slack alert for critical apis.
• Written a single deployment strategy to launch the services on docker containers.
• Setup the Amazon ECS production, staging and development environment.
• Launched 8 microservices over it.
• Other Product / Infra project
• Managed following projects in UrbanCompany - Subscription, Referral, re-architecture of professional project listing.
• Design and architected Event Driven Architecture using Kinesis/Lambda for faster data/event propagation between Microservices.
• Setup reliable deployment for Backend server (using AWS Codedeploy), Web server (using Varnish)
• UrbanCompany unit testing framework using Mocha, Sinon, Istanbul.

Jan 2015 – Jul 2015 · 6 mos · On-site

• Personalize Email Marketing
• Architected and implemented personalize email marketing channel in Vizury DMP using Amazon SES.
• Facebook DPA Integration
• Integration Facebook DPA (Dynamic Product Ads) feature with Vizury DMP Platform.

Jan 2012 – Dec 2014 · 2 yrs 11 mos · On-site

• China Infra Setup
• Setup RTB infra in AWS China which involved setting up of VPC, roles, security group and
• autoscaling.
• Real Time Bidding (RTB)
• Migrated the RTB (Real Time Bidding) code base from PHP to Java, which improved QPS by 200% (700 to 2500 qps).
• Lead a team of 3 developers.

Mar 2011 – Dec 2012 · 1 yr 9 mos · On-site

• Analytics Platform
• Implemented various reports on Hadoop and Pig to analyze campaign performance.

Jul 2010 – Mar 2011 · 8 mos · Bengaluru Area, India · On-site

• Bulk Processing Engine
• Analyze data coming from various sources in different format (XML, excel), generating report and storing them in DB.
• Created a frontend UI to expose the data to various users based on the permissions.