Dr. Maria D — Chief Operating Officer
With over two decades of experience, I currently serve as the Director of Operations at PITCS, a leading provider of IT consulting and services. In this role, I am responsible for overseeing day-to-day operations, driving service excellence, ensuring customer satisfaction, and supporting the company’s growth initiatives. Throughout my tenure, I have successfully led numerous large-scale projects and strategic partnerships across diverse industries. I have played a pivotal role in strategic planning, budgeting, and resource management, consistently aligning operational goals with business objectives. Beginning my career as a Customer Service Specialist at Dell, and later progressing to Account Manager at PITCS, I bring a strong foundation in client servicing and relationship management. I have built and nurtured long-standing client relationships, effectively resolved complex challenges, and contributed to overall business development and client retention. My professional strengths lie in operations management, strategic planning, team leadership, customer success, and business growth. I am passionate about delivering innovative, value-driven solutions and fostering a high-performance culture within my teams. Aligned with PITCS’s mission, I am committed to delivering high-quality IT services that exceed client expectations and drive stakeholder value. I am actively exploring opportunities that will allow me to further leverage my expertise, contribute to organizational success, and collaborate with dynamic, forward-thinking professionals.
Stackforce AI infers this person is a Director of Operations in the IT consulting industry.
Location: Bengaluru, Karnataka, India
Experience: 21 yrs 9 mos
Skills
- Operations Management
- Strategic Planning
Career Highlights
- Over two decades of experience in operations management.
- Proven track record in strategic planning and resource management.
- Expert in building long-standing client relationships.
Work Experience
PITCS
Account Manager (3 yrs 6 mos)
Director Of Operations (20 yrs 2 mos)
Dell
Customer Service Specialist (1 yr 2 mos)
Nipuna Services Limited
Customer Service Representative (10 mos)
Education
Master's degree at Madurai Kamaraj University
Xaviers collage HYD at Rosary Convent School HYD