D

Dr. Maria D

Chief Operating Officer

Bengaluru, Karnataka, India21 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over two decades of experience in operations management.
  • Proven track record in strategic planning and resource management.
  • Expert in building long-standing client relationships.
Stackforce AI infers this person is a Director of Operations in the IT consulting industry.

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Skills

Core Skills

Operations ManagementStrategic Planning

Other Skills

Account ManagementBudgetingBusiness DevelopmentCustomer SatisfactionCustomer ServiceLeadershipManagementResource ManagementSalesSalesforce.comTeam LeadershipTechnical RecruitingTraining

About

With over two decades of experience, I currently serve as the Director of Operations at PITCS, a leading provider of IT consulting and services. In this role, I am responsible for overseeing day-to-day operations, driving service excellence, ensuring customer satisfaction, and supporting the company’s growth initiatives. Throughout my tenure, I have successfully led numerous large-scale projects and strategic partnerships across diverse industries. I have played a pivotal role in strategic planning, budgeting, and resource management, consistently aligning operational goals with business objectives. Beginning my career as a Customer Service Specialist at Dell, and later progressing to Account Manager at PITCS, I bring a strong foundation in client servicing and relationship management. I have built and nurtured long-standing client relationships, effectively resolved complex challenges, and contributed to overall business development and client retention. My professional strengths lie in operations management, strategic planning, team leadership, customer success, and business growth. I am passionate about delivering innovative, value-driven solutions and fostering a high-performance culture within my teams. Aligned with PITCS’s mission, I am committed to delivering high-quality IT services that exceed client expectations and drive stakeholder value. I am actively exploring opportunities that will allow me to further leverage my expertise, contribute to organizational success, and collaborate with dynamic, forward-thinking professionals.

Experience

Pitcs

2 roles

Account Manager

Jul 2006Jan 2010 · 3 yrs 6 mos

Director Of Operations

Jan 2006Present · 20 yrs 2 mos

Operations ManagementStrategic PlanningBudgetingResource ManagementCustomer Satisfaction

Dell

Customer Service Specialist

May 2005Jul 2006 · 1 yr 2 mos · Greater Hyderabad Area

Nipuna services limited

Customer Service Representative

Jun 2004Apr 2005 · 10 mos · Greater Hyderabad Area

Education

Madurai Kamaraj University

Master's degree

Rosary Convent School HYD

Xaviers collage HYD — BA Political Science

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