Jan 2023 – Apr 2024 · 1 yr 3 mos · Bengaluru, Karnataka, India · Hybrid

• Leading efforts in UI automation using Cypress, streamlining and automating the testing process to enhance the overall quality of the user interface.
• Conducting backend testing of RESTful services, ensuring the reliability and efficiency of the backend infrastructure.
• Collaborating with team members across different geographies, including developers and product managers, to align testing efforts with project requirements and facilitate the growth of Fiddler.ai.
• Playing a key role in defining and implementing quality assurance processes to maintain high standards in product quality and reliability.
• Contributing valuable insights to product development strategies and actively participating in the continuous improvement of software engineering practices within the organization.

Jul 2021 – Jan 2023 · 1 yr 6 mos · Bengaluru, Karnataka, India · Hybrid

• Established quality assurance plan for the project, resulting in adherence to company policy and project contractual conditions.
• Coordinated inspection and test records, including suppliers resulting in accurate quality control documentation.
• Audited QA/QC plans of sub-contractors, harmonizing team as an integrated part of the company quality plan.
• Ensured all quality controls carried out on site, resulting in positive certificates or formulated non-conformity reports in case of unsatisfactory results.

Apr 2020 – Feb 2022 · 1 yr 10 mos · Bengaluru, Karnataka, India

Oct 2018 – Apr 2020 · 1 yr 6 mos · Bengaluru, Karnataka, India · On-site

• As the QA Manager, I led a dedicated team of four professionals responsible for managing user service backend operations, playing a pivotal role in safeguarding user data integrity and establishing a resilient organizational infrastructure.
• Initiated and drove the development of a robust backend framework utilizing Java and the Jersey client for implementing GraphQL/RESTful web services. This framework streamlined data management processes and bolstered system scalability, ensuring optimal performance.
• Executed rigorous Performance Testing using industry-standard tools such as JMeter and Apache Benchmark to assess and enhance the efficiency and responsiveness of critical services, thereby elevating overall system performance and user experience.

Aug 2017 – Oct 2018 · 1 yr 2 mos · Bengaluru, Karnataka, India · On-site

• As a Founding Team Member, I played a pivotal role in establishing and pioneering testing methodologies at Glance, a revolutionary platform designed to deliver content via Android lock screens. Leveraging unique insights into user behavior, including the frequency of phone unlocks, we devised innovative strategies to optimize content consumption within Glance's lock-screen format.
• I led a dynamic backend automation team of four professionals, spearheading the development and execution of robust automation solutions. Employing a versatile tech stack encompassing Java, web services, and performance testing tools like JMeter, we optimized system performance by implementing distributed and caching systems on AWS.
• Additionally, I spearheaded the development of backend RESTful web services using Java and the Jersey client, significantly enhancing system efficiency and scalability.
• To further bolster reliability, I pioneered the implementation of a cutting-edge test automation framework on the Android platform using Appium, ensuring Glance's seamless performance across mobile devices.
• Furthermore, I conducted comprehensive performance testing using JMeter to guarantee optimal system performance under diverse conditions, thus contributing to a superior user experience.

Dec 2014 – Jul 2017 · 2 yrs 7 mos · Bengaluru, Karnataka, India · On-site

• As the leader of a dynamic backend automation team comprising six professionals for Search and Style Services, I orchestrated the development and execution of robust testing strategies. This involved spearheading the creation of Java and TestNG-based automation frameworks/solutions dedicated to REST Web Services, thereby optimizing testing processes and ensuring scalability.
• Additionally, I drove automation efforts for Core Services, streamlining processes and enhancing product quality across the board. I successfully automated Performance Testing using JMeter for both REST and Apache Thrift-based services, ensuring the reliability and efficiency of backend functionalities.
• Collaborating closely with cross-functional teams, I aligned backend testing processes with project requirements, thus contributing to the delivery of high-quality software solutions.
• Later, I assumed leadership of the Discounts team, comprising four individuals, overseeing both backend and frontend testing efforts. In this capacity, I coordinated testing activities, mentored team members, and ensured alignment with project objectives to drive successful outcomes.

Apr 2014 – Sep 2014 · 5 mos · Bangalore · On-site

• As a leader and mentor, I guided a team of six interns in testing website functionalities and backend database operations, ensuring comprehensive coverage and adherence to quality standards.
• I took full ownership of end-to-end testing for both frontend and backend aspects of consumer and driver-based accounting systems, utilizing SQL Database. This included implementing automation testing for web-based applications using Java, Selenium, and TestNG to enhance efficiency and effectiveness.
• Furthermore, I successfully orchestrated backend database testing using MySQL, ensuring data integrity and optimal system performance to uphold the reliability of critical systems.

Jan 2011 – Feb 2014 · 3 yrs 1 mo · Bangalore · On-site

• Developed comprehensive Test Plans and Test Cases for IBM Business Process Manager Document Coach View UI within the Case Portal.
• Owned the Manual Testing process, executing Functional Validation Testing (FVT), Global Validation Testing (GVT), and Accessibility Testing using JAWS.
• Led Automation Testing efforts using Java and Selenium, incorporating TestNG for efficient and scalable test suites.