Oct 2023 – Present · 2 yrs 5 mos · Gurugram, Haryana, India · On-site

• Scaled hotel data refresh from 5K → 40K+ hotels daily using multithreading, automated schedulers, and reusable design patterns — reduced stale records by 80%.
• Handled aggregation of search & room data for 10M+ rooms via Kafka streams and worker pool design patterns; also leveraged the same pipeline for room deduplication to improve mapping accuracy.
• Expanded supplier integrations from 24 → 85 by enhancing matching algorithms with multi-attribute comparison — boosted daily bookings from 6K → 10K and monthly sales from $3.2M → $5.4M.
• Increased hotel processing throughput from 500 → 17,000/day with 99% efficiency by introducing multiple automated schedulers and optimizing the mapping engine.
• Built a Content Quality Scoring Engine to audit top 50K hotels, integrated AWS Rekognition & CloudFront to optimize 700K+ hotel images, and enriched descriptions for 250K+ hotels using OpenAI APIs — improving SEO and engagement.
• Designed and delivered a scalable .NET REST API CMS platform with RBAC, bulk operations, and approval workflows — increased curated hotel content by 50%, driving a 21% rise in city-specific sales.
• Replaced Salesforce with an internal CRM using React (frontend) and Golang (backend) — reduced onboarding time by 40% and saved $50K+ monthly in licensing.
• Built a multilingual customer support voicebot with SynthFlow and telephony APIs (IVR), automating Tier-1 queries and cutting manual call volume by 80%.