May 2023 – Present · 2 yrs 10 mos

• ManageEngine is Zoho's IT management platform that helps businesses monitor, secure, and automate their IT operations. The product I work on focuses on identity and access management for enterprises.
• ➢ Improved the system's data sync accuracy from 60% to 92%, making it faster and more reliable.
• ➢ Reduced cloud data processing delays by optimizing system queues. Cut down waiting data from 1,000,000 to just 15,000. This significantly improved the app's speed, responsiveness, and ability to handle large volumes of data efficiently.
• ➢ Automated API testing processes, cutting down testing time by 75% and improving test coverage and reliability.

Aug 2022 – May 2023 · 9 mos

• ➢ Designed and developed an internal Task Management Tool from scratch, enabling seamless tracking of developer tasks and team progress.
• ➢ Enhanced senior management’s ability to access detailed team-wide and module-wise task reports, streamlining decision-making processes.
• ➢ Integrated the tool with Zoho Analytics for visual reports, Zoho Calendar for task timeline management, and Zoho People for task assignment.