Aug 2023 – May 2024 · 9 mos

• Forefronted the delivery team to serve as the primary point of contact for key clients, including the largest private Indian bank and a leading health insurance firm in the UAE.
• Conducted thorough evaluations of vendor portals, meticulously pinpointing critical/high findings and constructing comprehensive reports with a strong focus on technical analysis and their profound business implications.
• Fostered strong client-vendor relationships, collaborating closely with both parties to ensure timely threat mitigation.
• Distinguished as a thought leader through on vendor risk-related compliance requirements mandated by regulatory authorities such as RBI, SEBI, CERT, and ADDA.
• Responsible for creating detailed reports that communicated critical findings to customers' vendors and their subsidiaries.
• Effectively disseminated reports with clear context to clients, ensuring a prompt understanding of identified threats and necessary actions.
• Ensured a seamless client experience within the portal and provided valuable feedback to the product team for continuous improvement.
• Developed and implemented streamlined processes for the new product and a dynamic team.
• Collaborated closely with CISOs and high-level security executives, driving enhancements in security policies and fortifying overall organizational cybersecurity

Jul 2022 – Jul 2023 · 1 yr

• Worked on reports for 42 different clients, and produced 17 advisories that were published on my CloudSEK’s website.
• Proactively and extensively focused on customer value realization for our product, resulting in a remarkable achievement of 100% retention among my assigned clients.
• Monitored Xvigil(Digital Risk Protection) for various clients and highlighted the critical threats.
• Coordinated with multiple other teams like AI and Data acquisition team, Engineering team, Prospect/BDR team for suggesting improvements on the product and overall efficiency.

Dec 2021 – Jul 2022 · 7 mos

• Conducted OSINT investigations on client requests and client research team's assignments for phishing scams.
• Monitored and reported threats on CloudSEK's XVigil (Digital Risk Protection Platform) for various clients.
• Compiled informative reports on phishing campaigns for clients and conducted investigations on threats affecting client brand image.
• Worked on ID printing scam and Fake cryptocurrency phishing scam investigations.

Sep 2021 – Dec 2021 · 3 mos

• Contributed to the global threat research team by triaging Russian and English cyber crime forums.
• Developed an understanding of adversary behavior by observing and reporting them to the concerned clients.
• Conducted threat actor profiling and research on different TTPs for the evolving ransomwares.

Apr 2021 – Aug 2021 · 4 mos

• Developed penetration test case studies for specific clients based on the reports.
• Wrote white paper and reference guides for NotSoSecure’s Basic Infrastructure Hacking and Basic Web Hacking courses.