Jul 2023 – Present · 2 yrs 8 mos

• Led global IEC 62443-4-1 audits across multiple product teams, offers, and sites, ensuring compliance with secure development lifecycle (SDL) standards and aligning deliverables with governance maturity goals
• Assessed and integrated cybersecurity posture of newly acquired entities into Schneider’s GRC and SDL frameworks, streamlining on-boarding processes and aligning them with corporate security policies
• Managed deployment of an SDL automation tool, enabling scalability of secure-by-design practices across hundreds of digital offers and accelerating release timelines
• Collaborated with compliance, legal, engineering, and platform teams to interpret and enforce security policies, ensuring risk mitigation across diverse product lines
• Coordinated vendor and third-party risk assessments, ensuring alignment of external security capabilities with internal standards and contractual obligations
• Developed and monitored security KPIs and dashboards, providing leadership with data-driven insights into governance health, audit readiness, and risk exposure trends
• Delivered training and awareness sessions for product owners, developers, and managers to embed a secure-by-design culture across product lifecycle
• Contributed to evolving governance frameworks by tracking deviations, refining operational models, and integrating lessons learned from audits and incident post-mortems

Apr 2021 – Jul 2023 · 2 yrs 3 mos

• Led a global order experience transformation impacting 1M+ customers and partners across 80 countries and 63 platform instances, creating a unified portal for seamless transactions
• Directed migration roadmap, planning, and execution, collaborating across multicultural internal and external stakeholders to meet strategic milestones on time and within budget
• Partnered with country marketing teams to design and roll out promotional campaigns and training programs, accelerating partner adoption and engagement
• Created communication and training assets in partnership with an external marketing agency in Paris, enhancing on-boarding experience and feature adoption rates
• Managed partner relationships and escalations through structured monthly sync-ups, reinforcing trust and ensuring quick resolution of operational blockers
• Analyzed Voice-of-Customer (VoC) insights to identify performance, design, and functional gaps, translating them into prioritized short- and long-term improvement plans
• Collaborated with product owners to re-prioritize backlogs based on customer journey data, ensuring development efforts addressed the highest-impact needs
• Oversaw JIRA issue resolution, ensuring bugs were addressed within SLA and new features were deployed smoothly across all active geographies

May 2019 – Mar 2021 · 1 yr 10 mos

• Led technical debt remediation projects to modernize systems and improve digital efficiency
• Collaborated across teams to prioritize issues and streamline legacy modernization initiatives
• Executed Agile sprints, backlog grooming, and MVP deliveries for transformation programs
• Coordinated cross-functional teams to ensure timely delivery of scalable digital solutions
• Managed risk assessments and mitigation strategies during critical infrastructure upgrades
• Reported project milestones and performance metrics to stakeholders with regular updates

Apr 2018 – May 2018 · 1 mo · Bengaluru, Karnataka, India · On-site

• Performed As-is analysis to gain better insights on various business units and their related partners
• Analyzed AI features of a tool using Machine Learning & Natural Language Processing
• Compiled various sources & ways of gathering data, further refining of data using semantics
• Identified vendors for web scraping services, analyzed features of different APIs & applications
• Proposed a partner app for incentive-based partner engagement platform for lead generation
• Analyzed vendors using Analytical Hierarchy Process for qualitative & quantitative assessment
• Assessed critical parameters for performance bench-marking & documented findings
• Recommended the most suitable Vendors for Schneider Electric, for data pulling/refining services
• Proposed areas of application in the existing landscape & identified potential areas for exploration
• Designed the architecture of the tool to understand the information flow and relevant outputs