Jan 2021 – Dec 2024 · 3 yrs 11 mos

• Oversaw global IT security programs, risk mitigation, and operational excellence across diverse business lines.
• Spearheaded initiatives that aligned IT security practices with FIS’s global strategy, driving operational consistency and achieving a 90% sustainability KPI score, supporting strategic alignment across 60+ business lines.
• Established mitigation plans for high-priority vulnerabilities through patching and update/upgrade versions, achieving compliance to 95% across all regions and ensuring readiness for production implementation.
• Developed executive-level dashboard and reports in PowerBI to monitor security and compliance KPIs for all business units within the Banking and Merchant divisions.

Jan 2019 – Jan 2021 · 2 yrs

• Directed cross-functional IT security initiatives, enhancing asset security, vulnerability management, and operational efficiency for the divisions across multiple business lines.
• Collaborated with several business lines to enhance asset/device security configurations, increasing the CIS standard baseline from 40% to 80%.
• Developed a comprehensive Java vulnerability management strategy that strengthened governance and minimized risks within the division. This strategy was later adopted companywide to help achieve Java patching to 80%.
• Led a specialized 4-member team to enhance patching efficiency by 400% across 8,000+ systems using BigFix Fixlets, leveraging ServiceNow reports to improve compliance and free up administrative resources.
• Managed EOL Hyperion and Oracle Appliance migration projects to achieve compliance.

Jan 2017 – Jan 2019 · 2 yrs

• Managed IT security initiatives including endpoint security, PCI compliance, and patch management to enhance organizational security posture and meet regulatory requirements.
• Established 6-member team to oversee endpoint security controls and application/network scans across the division, improving troubleshooting and compliance scores for security tools reporting/installation like SIEM (Splunk), Vulnerability Scanning tools, EDR, and other corporate security tools.
• Directed compliance initiatives to achieve over 90% risk and PCI compliance within six months. Collaborated with PCI auditors and ASG teams to resolve vulnerabilities identified through DAST tools, including Checkmarx and Burp Suite, ensuring clean scans.

Jan 2013 – Jan 2017 · 4 yrs

• Drove successful end-to-end implementation of technology programs in collaboration with Product Management and Solution Architecture teams.
• Led the rollout of CyberArk implementation for secure password management across multiple service accounts and managed migration of end-of-life assets, ensuring system continuity for key Middleware, reporting tools, and Oracle database assets.
• Spearheaded the deployment of an IAM/Identity Management solution (User Administration) for the FIS Debit, Decision Solutions, and Government EBT portal, enhancing secure access for both customers and internal users.
• Led a critical infrastructure refresh, deploying IBM WebSphere and HTTP Server instances across Debit Processing and Government EBT, strengthening system reliability and scalability.

Jan 2012 – Jan 2013 · 1 yr

• Led the successful implementation of a flagship product for Discover Network (PULSE - Debit Card Processing) within the Banking Solutions Division.
• Successfully led the deployment of a major debit product rollout program, collaborating with senior leadership to create strategic implementation plans and timelines that aligned with their business objectives.
• Designed and developed a detailed test strategy tailored for large-scale project implementations and partnered with client implementation teams, user acceptance testers, and network security teams to deploy solution.
• Assisted in writing use cases and aligning them with functional and business requirements. Supported the development of scenario-based test cases for comprehensive end-to-end implementation testing.

Jan 2009 – Jan 2012 · 3 yrs

• Led cross-functional project teams to successfully deliver projects on time and within budget.
• Managed all phases of the project lifecycle, from planning to execution, ensuring alignment with business goals and consistent communication with stakeholders.
• Focused on strategic planning, resource management, and risk mitigation resulting in consistently high project success rates.