Nov 2021 – May 2023 · 1 yr 6 mos

• Working as a Security Architect at Akamai's Global Security Operations Center (GSOC) to protect customers from Distributed Denial of Service (DDoS), web application attacks using KONA (Akamai WAF), and Bot based activities using Akamai Bot Manager.
• Mitigation of Web attacks on customers using Akamai Kona Platform(WAF)
• Mitigating OWASP TOP 10 attacks like, XSS, SQL Injection, CSRF, PHP Injection etc.
• Provide real-time attack support to managed accounts currently under attack to analyze the attack pattern, identify attack signatures, and implement custom rules for mitigation.
• Perform proactive and reactive threat analysis of the traffic patterns to reduce false positives & improve the accuracy of WAF.
• Identify, categorize, and take the appropriate action on different types of bots, based on their business and IT impacts with Akamai Bot Manager
• Advanced Bot Detection&Mitigation including behavior anomaly analysis designed to thwart credential abuse, gift card balance checking, and other forms of web fraud aimed at login and transactional web pages.
• Help customers in protecting their origin servers from various types of zero-day attacks, threats, and vulnerabilities using custom signatures based on metadata and regular expressions.
• Incident response management, security policy Review, and mitigation exercises to validate the customer security posture.
• Drive product training for Akamai Customers.

Jul 2021 – Oct 2021 · 3 mos

Sep 2019 – Jul 2021 · 1 yr 10 mos

• Managed customers’ problems through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues.
• Deployed important features such as EDNS, WAF, SiteShield, Caching, SIEM, etc in the customer's environment in order to improve the network and security performance.
• Worked on important services like GTM, Cloudlets, Datastream, Bot Manager, API Gateway, etc.
• Performed trace routes and MTRs to destination nodes in order to identify the fault in the network.
• Performed server-level log analysis to identify issues between the client and the origin when traffic is routed through Akamai, such as connectivity Issues, timeout issues, certificate issues, etc, and OAuth issues.
• Worked with stakeholders from various departments (vendors and in-house) in order to understand and troubleshoot multi-tier setups.
• Maintained and analyzed daily records of actual progress to make the next steps of action/recommendations.
• Wrote productive scripts in Bash, and PHP to increase the efficiency of the team when analyzing logs.

Jan 2019 – May 2019 · 4 mos · Bangalore

• Worked on HPE 3PAR/Primera Storeserv Storage.
• Communicated with over 100 overseas customers by oral and verbal means and dealt with their various storage products via remote means.
• Deployed important patches and OS over customer’s servers.
• Covered basics of LUN mapping, Zoning, Storage Protocols, Storage architecture etc