Jun 2021 – Jun 2024 · 3 yrs · Gurugram, Haryana, India · Hybrid

• Amazon, a global e-commerce and technology powerhouse, is renowned for its diverse offerings including its online marketplace, cloud computing services (AWS), and digital products.
• Dispute Management**: Led a team of 10 SDEs in developing the Automatic Vendor Dispute Resolution system, which reduced manual effort and achieved $30M annual cost savings. Key contributions included reviewing requirements, designing a high-level architecture, and developing 3 micro-services to handle up to 500 TPS.
• Financial Scorecard**: Directed enhancements to the Financial Scorecard for Amazon retail vendors. Migrated data load pipelines to AWS (S3, Lambda, ECS), reducing ticket counts by 90% YoY. Developed a serverless feature for download defects, improving efficiency and resilience.
• Leadership and Mentorship**: Led a team of 10 engineers and mentored three SDE-1s to achieve promotions to SDE-2. Conducted interviews, technical sessions, and mentorship programs, aiding in the conversion of interns to full-time employees and the promotion of SDEs.
• Team Collaboration**: Led team office hours, facilitated design reviews, and resolved technical issues across multiple time zones, ensuring effective collaboration and problem-solving.

Nov 2020 – Jun 2021 · 7 mos · India

• Compass, a leading real estate technology platform, revolutionizes the search and sell experience by leveraging intelligent solutions, empowering agents to focus more on client advisory.
• Spearheaded the Market Insights Dashboard project, leading a team of 5 from inception.
• Stabilized the dashboard by implementing strict alerts and fixing critical bugs in legacy services and ETL jobs, reducing ticket count by 30% QoQ.
• Redesigned the Market Insights backend into micro-services, enhancing scalability and resilience.
• Introduced the domain-driven software design pattern and presented it in architecture forums.
• Optimized ETL jobs, reducing daily running time from 12 hours to 2 hours, achieving an 83% decrease and substantial cost savings on AWS infrastructure.

Sep 2019 – Oct 2020 · 1 yr 1 mo

• Expedia Group's corporate travel management division streamlines business travel with innovative technology solutions, including booking platforms, expense management tools, policy compliance systems, traveler support, and robust reporting and analytics.
• User Search Dashboard Development: Engineered a User Search Dashboard utilizing ElasticSearch, replacing an inefficient On-premises SQL database. Significantly improved search functionalities and performance, achieving a P90 latency SLA of <100ms. Key contributions involved implementing Spring Batch jobs for seamless data migration, establishing a Kafka pipeline for real-time updates to ElasticSearch, and integrating Hystrix with fallback mechanisms to ensure system availability. Developed web applications using Handlebars and Backbone, facilitating phased rollout to customers.
• GDPR Compliance: Spearheaded the GDPR compliance initiative by launching cron jobs to delete inactive user accounts, successfully removing over 1 million inactive accounts as part of a one-time cleanup for compliance. Engineered a centralised system with API interfaces to validate and process Right to be Forgotten requests across multiple domains. Utilised Kafka for orchestrating requests across different services and tracking request completion status.
• Intern Mentoring and Conversion: Provided mentorship to interns, facilitating the conversion of 2 interns into Full-Time Employees (FTEs).

Mar 2018 – Aug 2019 · 1 yr 5 mos

Jul 2016 – Feb 2018 · 1 yr 7 mos

Jun 2015 – Jul 2015 · 1 mo · Gurugram, Haryana, India

• I worked at Binary Semantics for software developer profile. I developed a basic E-commerce website with Payment Gateways feature using PHP, MySQL, HTML and CSS