Jul 2025 – Present · 8 mos

• Leading the technical transformation of SP Support organization's Associate Experience architecture, overseeing the development of an AI-powered case handling system
• Building and managing multiple engineering teams responsible for designing and implementing a unified, context-aware platform
• Establishing site leadership for the tech organization in Bangalore, including recruitment, operational excellence, and culture building
• Developing and executing technical roadmaps for consolidating disparate tools into a cohesive single-page application
• Collaborating with cross-functional stakeholders to align technology initiatives with business objectives • Implementing robust engineering processes and quality standards focusing on scalability and maintainability
• Managing matrix relationships in a global context while fostering innovation and continuous improvement
• Overseeing the strategic migration of legacy systems while ensuring minimal operational disruption.

Nov 2024 – Jul 2025 · 8 mos

• IDE experience for the SageMaker Unified Studio: Led the strategic development and launch of Amazon SageMaker's next-generation IDE capabilities, introducing Code Editor (VS Code - Open Source) integration and Multiple Spaces support across AWS regions. Key achievements include Implementation of multi-space architecture supporting parallel workstreams with dedicated computational resources per user/project. Led extensible platform supporting thousands of VS Code-compatible extensions with enterprise-grade version control system with GitHub, GitLab, and BitBucket integration.

Apr 2023 – Oct 2024 · 1 yr 6 mos

• Service Provider Network (SPN): Senior Technology Leader for Seller Partner Network (SPN), architecting and scaling a global marketplace platform processing incremental GMS across 20 marketplaces. Led the development of a microservices-based discovery and order placement ecosystem supporting 25+ services across 20 marketplaces. Led a cloud-native multi-tenant platform using AWS services enabling seamless integration across diverse user segments including sellers, vendors, Kindle authors, and customers. Managed high-performance backend systems with 99.99% availability using distributed systems architecture and eventual consistency model. Led migration from monolithic to microservices architecture, resulting in improved deployment velocity and reduced time-to-market. Spearheaded development of various scalable components of the platform integrated with various organizations inside Amazon. Visioned and delivered "Hands off the Wheel" automation tools reducing manual interventions.
• Seller Acquisition and Compliance: Led end-to-end development and transformation of Self-Service Registration (SSR) platform, scaling seller onboarding completions, including mobile channels, driving Amazon India's marketplace growth. The platform was introduced with the capabilities to reduce bad actors in the system. Led registration platform using AWS services, integrating with Amazon services and GoI services using event-driven microservices architecture. Platform was launched with responsive web application achieving high % increase in mobile conversions. Reengineered registration workflow using
• asynchronous validation, reducing end-to-end completion time.

Dec 2018 – Mar 2023 · 4 yrs 3 mos

• Selection Acquisition: Led Listing Experience transformation program for global selection acquisition, architecting scalable solutions processing 500K+ new seller contacts annually, with focus on catalog completeness and listing completion optimization. Led the designed and delivered Upload My Template (UMT) platform using microservices architecture for catalog uploads. Solution had ML-powered Product Selection Recommendation engine using AWS SageMaker, achieving 85% prediction accuracy for category-specific suggestions. Led unified pre-listing approval system (UPCx) using event-driven architecture processing validation requests. Improved Listing Completion Rate (LCR) by 300bps through ML-optimized workflows, generating 3M+ additional offers. This led to enhanced catalog completeness by 800bps leveraging automated data quality frameworks. Scaled platform to support 350K+ incremental 1P listings annually with 99.9% data accuracy.
• Managing Brand Direct, It is a program that provides Brands with a suite of services and self-service tools to protect them from infringements, help them understand consumers better, tailor their offerings according to customer demands, communicate their core value proposition and brand promise, showcase their full selection, offer the best possible prices to their consumers and also effectively plan their inventory all through the single interface of their Amazon Brand Central Account.

Jun 2017 – Nov 2018 · 1 yr 5 mos

• Managed Service Provider Network. Service Provider Network (SPN) program aims at augmenting seller capabilities to do business on Amazon through a network of 3rd party (3P) service providers (SPs). These SPs help sellers launch, manage and grow their business on Amazon by providing services like Imaging, Cataloging, Domestic Shipping to FC, Account Management, Accounting, Advertising Optimisation, Enhanced Brand Content (A+ Cataloguing), Seller Reinstatement and more. These services can broadly be categorized as Launch My Business (LMB), Manage My Business (MMB) and Grow My Business (GMB).

Aug 2016 – May 2017 · 9 mos

• Managing the team of 5 people. End to end design, development and maintenance of service provider network for sellers. Team owns the mobile and desktop website.

Mar 2016 – Jul 2016 · 4 mos

• Moved to the Seller Central division for India. I work with the team which take cares of end to end process for service provider network. My team works for sellercentral.amazon.in/spn

Oct 2015 – Feb 2016 · 4 mos

• Worked with the Compliance Platform which take cares KYC, identity screening. Project was based out for NA and EU

Feb 2013 – Sep 2015 · 2 yrs 7 mos

• I worked as an individual contributor for website payments.amazon.com, responsible for the amazon payments customer on boarding and managing their amazon balance. I worked with across geographies with the engineers and product teams to deliver the high quality product.