Jul 2021 – Nov 2024 · 3 yrs 4 mos · Pune, Maharashtra, India · Remote

• In my role as Lead Systems Engineer at Freshworks, I led initiatives to embed best practices in scalability and reliability, conducted design reviews, and established technical standards aligning with long-term organizational goals. I mentored engineers in advanced architectural patterns, cloud resource optimization, and incident management, fostering a collaborative team culture prioritizing scalable solutions and technical excellence.

Jun 2018 – Jul 2021 · 3 yrs 1 mo · On-site

Feb 2015 – Mar 2018 · 3 yrs 1 mo · Bangalore

• I have gained the broad knowledge of the Marketplace as a Platform, Product Design, Nudging user behaviour etc. I have hands-on experience in designing and development of the platform.

Feb 2015 – Aug 2015 · 6 mos

• I started working for Aggrigator Inc. Later I joined Aggrigator as an employee.

Jul 2012 – Feb 2015 · 2 yrs 7 mos · Bangalore

• 1. Currently building an information retrieval system. It returns answers to factoid questions asked by network engineers in their work. It has a forum with search facility. It has an auto suggestion facility.
• 2. Built a router configuration analytics in Python. It parses the information from configuration. It keeps track of which services are available under which interface. It segregates information based on given parameters. Report is presented in html format.
• 3. Built a web application in Python to converts semi-structured router configuration to structured data in excel. These reports are used to predict hardware and software configuration changes during network upgradation. This application was integrated with other existing project. I modified modules to allow easy integration of application.
• a)Configuration was segregated across the existing project. I moved configuration in one place. It helped us in maintenance and saved 3 hours at each deployment.
• b)Changed project module to reduced development cycle time by 2 days.
• 4. Built a web application for software defined networking (SDN) in Python. It allows network troubleshooting. Application is developed on OnePk using Django, Celery, AngularJS and wireshark.
• 5. Built SDN application in Python on OnePk. It would allow dynamic configuration of router policy on the fly.
• 6. I have presented 2 proof of concept (PoC) in internal hackathon. First PoC was to automate the process of collecting router commands supported on various router OS version. Second PoC was to create an IP best practices finder tool.
• 7. I had developed ticket tracking web application in PHP on Yii framework.

Jan 2012 – Jun 2012 · 5 mos · Bangalore

• As a part of intern i had prepared routers for migration. I did configuration of routers, up gradation and down gradation of router software.

Jul 2008 – Jun 2010 · 1 yr 11 mos

• During my role as a SAP BASIS Consultant in a team size of 11, I successfully carried out SAP system backup and refresh, system troubleshooting, performance monitoring, transport root setup, monitoring spool request and etc on Production server. I have been an active participant in meeting and brain storming sessions. Whenever asked, I have trained the new employees on SAP system. I was also responsible for maintaining project documents. This has helped me lot to understand and to interact with people especially from clientele. Apart from technical work I have actively organized and participated in entertainment events held in Infosys.