Shashwat Jolly

Software Engineer

Redmond, Washington, United States5 yrs experience

Most Likely To SwitchAI Enabled

Key Highlights

Expert in building scalable enterprise applications.
Strong focus on AI-driven capabilities and automation.
Proficient in distributed systems and API design.

Stackforce AI infers this person is a Full-Stack Developer specializing in SaaS solutions with a strong emphasis on AI integration.

Contact

sjolly@microsoft.com +918851113086 LinkedIn

Skills

Core Skills

C#Api DesignAi Integration.netC++ReactWinuiAzureQtGraphqlTypescript

Other Skills

.NET FrameworkAndroid DevelopmentAngularAngularJSCEteSyncGitJavaLinuxManagementPowerShellPublic SpeakingPythonReact.jsRust (Programming Language)

About

Full-stack developer at Microsoft with 4.5 years of experience building scalable, high-performance enterprise applications. Worked on a cloud-based web platform for managing enterprise server instances, with focus on reliability and performance. Currently contributing to Microsoft's core customer service product, designing and delivering large-scale features and integrating AI-driven capabilities to enhance support workflows and automation. Proficient across the stack, with a strong focus on distributed systems, API design, and production-grade AI integrations.

Experience

Microsoft

3 roles

Software Engineer 2

Jul 2024 – Present · 1 yr 8 mos · On-site

Building large-scale, cloud-native CRM solutions as part of the Dynamics 365 team, serving enterprise customers globally.
Designed and implemented core features for "Inbox", a unified workspace for customer service agents, integrating multi-channel communication (email, chat, voice) with real-time updates, rich context, and extensible partner integrations.
Developing AI-powered systems for self-service and agent assistance, including intelligent reply suggestions, case routing, summarization, and recommendations.
Focusing on scalable backend services, API design, system performance, and cross-service integration in a microservices architecture.
Led high-impact hackathon projects, including the development of a collaborative code-sharing platform (Pastebin), awarded Best Hackathon Project, and an AI-driven tool for automating accessibility issue detection and remediation.

C#API designmicroservicesAI integrationcloud-native development

Software Engineer 2

Promoted

Sep 2022 – Jun 2024 · 1 yr 9 mos · On-site

Worked on Windows Admin Center, a customer-deployed, browser-based management platform for servers, clusters, hyper-converged infrastructure, and Windows PCs.
Designed and delivered multiple full-stack features using .NET (C#) and Angular, with a strong emphasis on low-latency performance, reliability, and secure interaction with system-level components.
Worked across service layers and UI components to ensure seamless integration with PowerShell APIs, remote management protocols, and underlying OS services.
Prioritized performance and fault tolerance, critical for infrastructure and OS administration use cases.

.NETC#AngularPowerShellremote management

Software Engineer

Jan 2021 – Aug 2022 · 1 yr 7 mos · On-site

Windows 11 Settings (Bluetooth Stack):
Developed core functionality for the Windows 11 Settings app, including the Bluetooth quick-connect/disconnect module for recently paired devices. Worked across WinUI, system device APIs, and the OS Bluetooth stack to deliver a performant and responsive UX, coordinating state management between the UI layer and low-level device events.
Azure Chaos Studio:
Built multiple frontend components for Azure Chaos Studio, a first-party Azure service for chaos engineering. Implemented React-based UI modules for experiment authoring, targeting, and fault injection visualization. Integrated with Azure Resource Graph, ARM templates, and service APIs to support dynamic rendering, telemetry, and live experiment execution states.

WinUIC++ReactAzure

Google summer of code

Student Developer | KDE

Jun 2020 – Aug 2020 · 2 mos · Remote

Developed a new module for Akonadi, KDE’s C++/Qt-based backend framework providing centralized, extensible storage and access for personal information management (PIM) applications such as KMail and KOrganizer.
Developed an Akonadi resource module integrating EteSync, a secure, end-to-end encrypted, open-source sync solution for contacts, calendars, and tasks.
Implemented bi-directional synchronization logic leveraging the C++ EteSync library to handle encryption, authentication, and data consistency while maintaining compatibility with Akonadi’s asynchronous resource model and Qt event loop.
Focused on secure data handling, seamless integration with KDE’s model-view framework, and ensuring reliable sync across PIM components.

C++QtEteSync

Microsoft

Software Engineer Intern

May 2019 – Jul 2019 · 2 mos · Bengaluru, Karnataka, India · On-site

Worked on Microsoft Teams' Web and Desktop Client in the Wiki Team (a collaborative note taking app inside Teams)
Developed a tool for stitching server and client GraphQL schemas and automatically generating TypeScript interfaces for various queries and mutations
Worked on a new app (Personal Wiki) from scratch and implemented core functionality for it

GraphQLTypeScript