Apr 2024 – Oct 2024 · 6 mos · Noida, Uttar Pradesh, India · On-site

• ~ Heading the complete site (Noida), in terms of recruitment, employee engagement, business management.
• ~ Handling a team of recruiters, wherein responsible for assigning their KPI's and KRA's and helping them to achieve the same by following input methods.
• ~ Dealing personally with client to meet the requirements and to ramp-up the business with cost management.
• ~ Managing the new business planning from FTE's (cost management) to deliveries of number.
• ~ Managing the new prospect clients and meeting their requirements.
• ~ Closing the monthly salary payroll from advisors to leadership staff.
• ~ Vendor management from closing the positions and closing the payout with specific lockin and replacement time.
• ~ Helps in landing the NGO's and free of cost foundations to help in closing the numbers on monthly basis.

Apr 2023 – Apr 2024 · 1 yr · Noida, Uttar Pradesh, India

• ~ Lead the full recruitment life-cycle from sourcing strategies, talent recruitment
• and acquisition to interview preparation, offer negotiation and Onboarding.
• ~ Helping the candidate prepare for interviews and updating timely feedback to
• the candidates.
• ~ Deliver recruiting expertise and seamless support to high profile, diverse
• industry clients in acquiring top talent
• ~ Built and executed sourcing, assessment and closing approaches.
• ~ Performing in-person and phone interviews with candidates, understand candidate need providing an overall assessment detail.
• ~ Taking care of process end to end meting their requirements and taking care of the personal grievances.
• ~ Helping the new process to setting up their requirements and giving the best delivery on time.

Sep 2022 – Jun 2023 · 9 mos · Noida, Uttar Pradesh, India

• ~ Sourcing candidates and giving individual contribution in multiple span in terms of hiring.
• ~ To achieve the targets which has been given by the client in terms of closing the numbers on monthly basis.
• ~ Taking screening and making the changes in curriculum vitae as per the process and client requirements.
• ~ Taking grooming session and helping candidates to find the job as per their potential and closing them into the given budget as per the company norms.

Jul 2021 – Aug 2022 · 1 yr 1 mo · Noida, Uttar Pradesh, India

• ~ Was with a premium brand in Travel (Go-MMT) as a Team Lead in B2C and P2P department.
• ~ Handling a team of 42 folks, wherein managing their KPI and KRA as given by the client.
• ~ Responsible for any loss from company end and making the changes in flight directly with the vendors.
• ~ In touch with captive unit for stream lining the business and CRM tools.

Mar 2021 – Aug 2021 · 5 mos · Dehradun, Uttarakhand, India · On-site

• ~ Handling customer query and giving them end to end resolution to the customer.
• ~ Need to make sure of FCR part and to manage the follow up cases with customers.
• ~ Helping the m with troubleshooting steps and was responsible of upselling with the internet plans.
• ~ Helping new hires in terms of product and giving them proper floor support.
• ~ SUP calls also taken whenever it is required.