Nikhil Bhat

Frontend Engineer

Bengaluru, Karnataka, India5 yrs 9 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Led multiple teams to optimize user experience.
Achieved significant error rate reductions in web applications.
Mentored junior developers and redefined hiring processes.

Stackforce AI infers this person is a Frontend Developer specializing in SaaS applications with a focus on user experience and team leadership.

Contact

Skills

Core Skills

React.jsSoftware Development

Other Skills

Agile MethodologiesAuto QA Rule BuilderCascading Style Sheets (CSS)Chunk Load Error OptimizationComputer VisionConversational IntelligenceData StructuresDesign Library ArchitectureError Rate OptimizationFront-end DevelopmentGenAIGenAI ProductsGitHTML5Hiring Process Redefinition

About

As a frontend developer, I bring a versatile and analytical approach to problem-solving. I thrive in a team environment and am always open to brainstorming innovative ideas. With excellent presentation skills and a strong ability to establish rapport with people from diverse backgrounds, I am able to effectively communicate complex technical concepts to both technical and non-technical audiences. My work is guided by a belief in the importance of collaboration and writing reusable, extendable code. I am always looking for ways to improve the user experience and deliver state of art products

Experience

Observe.ai

3 roles

Software Development Engineer 3

Promoted

Aug 2024 – Present · 1 yr 7 mos · Bengaluru, Karnataka, India · Hybrid

Lead: UI platform team
Optimising UX & DX

Software Development Engineer 2

Feb 2023 – Nov 2024 · 1 yr 9 mos · Bengaluru, Karnataka, India · Hybrid

Led IDEA and Insights pods, guiding interns and SDEs. Responsible for the development of all features from 0 to 1 in these pods
Revamped legacy Ant Design system, implementing future-proof development patterns for streamlined
upgrades
Shipped multiple GenAI products, contributed to vendor analysis projects/POCs & led parts of design library architecture, dev and release
Member of the core team, responsible for overall tech and innovation of the Observe.ai webapp
Achieved a 41.5% decrease in error rate and a 96% reduction in critical errors by optimizing chunk load
errors. Implemented a reusable wrapper that efficiently resolves chunk issues
Improved DX and UX by identifying and prioritising tech upgrades like pipeline optimisations, PR review processes, tooling management etc
Go to for P0 tasks. Owned multiple feature customizations for POV accounts driving sales and upsells
Contributed to redefining the hiring process, set up assessments for multiple hiring drives & hired multiple excellent engineers to the team

React.jsUI DevelopmentLegacy System RevampGenAI ProductsVendor AnalysisDesign Library Architecture+4

Software Development Engineer 1

Jul 2021 – Feb 2023 · 1 yr 7 mos · Bengaluru, Karnataka, India · Hybrid

Building the Observe.AI webapp - The core product of Observe.ai, used by hundreds of companies to boost contact centre performance.
Built the Auto QA Rule Builder, optimised Auto QA flows and helped release the feature set to global availability. More Info: https://www.observe.ai/blog/a-new-era-of-qa-automation-is-here
Extensively worked on conversational intelligence (CI) aspects of the Observe.AI webapp, migrated legacy flows, built features to extend the powers of the no-code "moment builder" and helped release the core of Observe.ai's CI - "Moments" to global availability.
Optimised the recurring issues with chunk load errors and brought down the error rate by 41.5% and a 96% reduction in critical errors overall.
Set up automated security build pipelines to validate possible vulnerabilities in the build pushed by the developers and introduced security as an aspect of the dev process.
Set up invisible reCaptcha for the Observe webapp.
Actively involved in mentoring and guiding interns, junior developers and org building

React.jsConversational IntelligenceAuto QA Rule BuilderSecurity Build PipelinesChunk Load Error OptimizationSoftware Development

Springworks

2 roles

Software Engineer

Jun 2020 – Jul 2021 · 1 yr 1 mo

Working as a SDE 1 in team SpringRole.
Independently developed core features for the platform like Messaging/Chat, Profile certifications & projects.
Developed the feature of self verification B2C for SpringRole in React JS including the UI. The feature allowed users to self verify themselves using the service SpringVerify.
Owned Frontend of the product - SpringScan.
Integrated Razorpay in SpringVerify and built payment sensitive flows

React.jsMessaging/Chat DevelopmentProfile CertificationsPayment IntegrationSoftware Development

Software Engineer Intern

Jan 2020 – Jun 2020 · 5 mos

As an Intern
I worked on SpringRole, focused on Front-end with ReactJs.
Initially resolved important issues & optimized the product. Improved validations throughout the platform
Took ownership and delivered majority of the tasks for the Self verification B2C feature which included Razorpay checkout and multiple dashboards.
Developed a separate flow for on-boarding new users to the platform

React.jsFront-end Development