Dec 2024 – Jul 2025 · 7 mos · Remote

• Led the creation and delivery of a standardized health equity data service, ensuring governance, secure access, and high availability to meet organizational and client needs.
• Managed 3 cross-functional teams comprising 12 developers, 3 development leads, and 4 product managers, driving alignment on technical and business priorities.
• Collaborated with senior stakeholders and executives to define strategic objectives, communicate progress, and ensure alignment with organizational goals.
• Developed and maintained comprehensive roadmaps, delivery plans, and deployment schedules to ensure timely execution of large-scale data integrations and client-facing services.
• Successfully integrated 4 large-scale health data sources, ensuring data standardization and availability for downstream consumption.
• Designed and managed release and deployment plans, coordinating with development and operations teams to ensure seamless rollouts with minimal disruptions.
• Fostered collaboration between product and development teams to prioritize features, track progress, and adapt to changing requirements using agile methodologies.
• Delivered 5 downstream integrations, enabling clients to consume health equity data while maintaining high data quality and reliability.
• Facilitated effective communication between technical teams and stakeholders, providing regular updates on risks, timelines, and achievements.

Sep 2022 – Dec 2023 · 1 yr 3 mos · New Jersey, United States · Hybrid

• Led development of a content hosting platform on AWS, simplifying the process of hosting static assets for client applications and reduced page load times for 200+ applications by 40% by implementing advanced caching techniques.
• Managed cloud migration for core services impacting 6000+ users resulting in a seamless transition with no downtime or loss of data.
• Managed global cross-functional teams in US, UK and india to deploy complex digital services for enterprise clients.
• Defined roadmap for all services used by both desktop and mobile platforms within Corporate Investment Bank (CIB) org and delivered 6 major features that enhanced functionality and improved user experience across 30 applications.
• Directed the implementation of Infrastructure as Code (IaC) using Terraform and configuration management with Ansible, automating provisioning across multi-cloud environments and reducing deployment times by 50%.
• Developed governance frameworks for managing Terraform state, Ansible playbooks, and Kubernetes manifests, improving security and auditability of cloud resources.
• Defined product roadmaps, prioritized features, and managed product backlogs using Agile methodologies while communicating with and managing business stakeholders.
• Oversaw product validation and Release strategy, in alignment with Roadmap and actively collaborate with prioritizing feature functionality against ROI.
• Created process flows and business flows by collaborating with the development and business units and documented then in Confluence.
• Provided executive-level updates and detailed migration roadmaps, aligning stakeholders on milestones, risks, and cloud cost optimization strategies.
• Created Epics with breakdown of User Stories with Acceptance Criteria and Validations; including Wireframes and Mock-Ups

Jan 2020 – Sep 2022 · 2 yrs 8 mos · New York, New York · On-site

• Led a cross-functional team of 8 full stack engineers to successfully redesign and develop an online portal and mobile app for a large energy provider, resulting in 40% increase in user engagement and 25% decrease in customer complaints.
• Managed product development and launch of a scalable responsive web application for the company's proprietary testing framework increasing revenue by $7 million.
• Led large-scale cloud migration projects using Openshift and Kubernetes, successfully containerizing legacy Java applications to improve scalability and reduce infrastructure costs by 30%.
• Defined and prioritized business requirements and KPIs by working with client stakeholders and engineering teams to facilitate product enhancements based on data driven feedback.
• Facilitated sales of $20 million by conducting product demos and responding to RFPs with detailed timelines, system designs, product architecture, and implementation strategy for clients in Banking and FinTech industries.
• Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize OKRs.
• Created high-quality agile artifacts to facilitate shared understanding, including activity diagrams, sequence diagrams, storyboards, wireframes, features, and user stories.
• Managed User Acceptance Testing to ensure appropriate standards were met and successful deployment validation was completed.
• Actively participated in backlog grooming sessions and facilitated agile ceremonies.

Feb 2018 – Oct 2019 · 1 yr 8 mos · New York City Metropolitan Area · On-site

• Designed API integrations on the client’s no-code platform with external regulatory agencies for developing an insurance marketplace. Documented technical guide to define process flows for a state government’s health exchange system by working with cross functional IT teams, and vendors.
• Defined project roadmap, key milestones and deliverables for a large cloud migration project, and ensured successful implementation by collaborating with partner teams and client leadership informed by critical business needs for a large retailer.
• Managed cross-functional DevOps teams to design automated CI/CD pipelines integrating Openshift, Kubernetes, and Ansible, accelerating feature delivery and improving deployment reliability.
• Implemented smart alerts using Splunk to reduce false positive alerts by 75% for a state government's health exchange platform.
• Automated environment builds and application deployments using Terraform and Ansible, achieving consistent and repeatable infrastructure setups across cloud providers (AWS, Azure, GCP).
• Collaborated with development teams to refactor monolithic .NET and Java applications into cloud-native microservices, optimizing for containerization on Openshift and Kubernetes platforms.
• Led product development team to improve mobile quick search feature which enabled 20% of users to utilize new search term queries.
• Managed stakeholder needs by bringing in new requests, breaking down the requests into deliverable units of value, and translated requests clearly to the development team through story mapping sessions and refinement sessions, as required.
• Served as functional business analyst working with enterprise stakeholders to drive digitization of applications/technology solutions and related business processes paying attention to functional and non-functional requirements.

Feb 2014 – Dec 2017 · 3 yrs 10 mos · India · Remote

• Owned product roadmaps and implementation for the Sell/Trade, Service, and Personalization customer journeys with a focus on market expansion, reducing vehicle acquisition cost, and increasing retention.
• Contributed to increasing the value of Lithia & Driveway as an enterprise by $1.5 billion in 2020 and driving $120 million in incremental revenue in 2021.
• Oversaw modernization of on-prem workloads by migrating Angular frontends and Java/.NET backends onto containerized platforms orchestrated with Kubernetes, enabling microservices adoption.
• Scaled the Sell/Trade customer experience from a POC in a single market to nationwide generating over $90 million in annualized revenue from retail and wholesale vehicle sales.
• Responsible for build versus buy decisions and strategically leveraged multiple third-party solutions and integrations where possible to reduce costs and increase speed to market.
• Increased transactions and revenue by increasing trade-in conversion rates by over 50% through simplifying the trade-in flow and introducing payoff API allowing greater transparency in the shopping experience.
• Led partnership with US Bank to create the first Real Time Payment solution in the automotive industry to provide a faster, safer, and more convenient payment experience with a post-transaction CSAT of > 85.
• Facilitated Release Management by ensuring that all project deliverables were clearly defined and delivered and developed release notes.

Oct 2013 – Sep 2015 · 1 yr 11 mos · India · On-site

• NGO aimed at youth empowerment, creating awareness about HIV and substance abuse