Jun 2024 – Present · 1 yr 9 mos · Bengaluru, Karnataka, India

May 2023 – May 2024 · 1 yr · Bengaluru, Karnataka, India · On-site

• Directed and mentored a diverse team of 8 junior, senior, and lead engineers within the backend engineering department, fostering collaboration and driving high-performance results.
• Led the rapid conceptualization and implementation of Inventory service within 3 months. Achieved remarkable optimization, ensuring heavy call performance, such as generating current inventory snapshots under 200ms, even with over 100,000 line items and aggregations per client.
• Engineered and deployed scalable order and restaurant services. Led a swift delivery timeline of 5 months, resulting in a significant reduction in system downtime by 100%. Demonstrated hands-on expertise through meticulous code reviews and proactive bug reduction strategies, slashing daily bugs from around 10 to less than 1 to maintain service excellence.
• Implemented JIRA and Git-flow workflows, cutting task resolution time, elevating code quality and improving code collaboration. Introduced centralized logging and tracing, halving mean time to resolution, and enhanced monitoring capabilities with custom metrics support.
• Significantly contributed in roadmap planning, aligning technical initiatives with business goals, and mitigated tech debts, reducing technical backlog by around 35%. Have been actively invested in each engineer's growth within the team by putting them out of their comfort zone with each task assigned.
• Provided dedicated mentorship to three junior managers over a six-month period, leading to significant enhancements in their leadership capabilities and overall effectiveness.

Nov 2022 – Apr 2023 · 5 mos

• Full time parenting and career break for mental and physical health improvement

Nov 2021 – Oct 2022 · 11 mos · Bangalore Urban, Karnataka, India

• Spearheaded a team of 7 engineers in migrating existing card games like rummy and callbreak from old to new stable infrastructure within 5 months.
• Built and led the team in launching new card games initiatives such as Gin Rummy and Uno within 3 months. Actively contributed to multiple go-to-market plans to ensure bug-free experiences and enriched features.
• Actively resolved organization-wide issues such as gameplay disconnections and game stalls on a daily basis, resulting in a significant decrease in the daily ticket/PDAU ratio across all games, from ~0.8 to ~0.2.
• Built and collaborated with the team responsible for scaling rummy and callbreak tournaments to accommodate up to 1 lakh participants per tournament, enhancing operational efficiency and player engagement.

Apr 2020 – Oct 2021 · 1 yr 6 mos · Bengaluru, Karnataka

• Assumed leadership of the most critical and business-impacting Tier 1 set of services, comprising the backend game engine systems.
• Established and cultivated a high-performing team of 5+ senior and junior engineers, dedicated to driving game features, stability tasks, and scalability challenges.
• Led efforts to scale up the cash games backend game engine systems from approximately 10,000 concurrent users (CCU) to around 60,000 CCU, ensuring seamless gameplay experiences.
• Played a key role in scaling up tournament game engine systems to support individual tournaments of 200,000 participants, contributing to a Guinness World Record achievement.
• Designed and implemented multi-tenancy support in the game services, enhancing scalability and efficiency. Successfully onboarded three in-house rummy brands and two B2B brands on the multi tenant systems.
• Orchestrated the formation of a dedicated team of engineers, resulting in a significant decrease in the number of live bugs in the game services from approximately 50 per day to nearly zero within an 8-month timeframe.

Oct 2019 – Apr 2020 · 6 mos

• Drove CRM projects encompassing ticketing, communication, issue discovery, and other CRM tools for the Customer Care (CC) and Customer Experience (CE) teams. With new initiatives like PAIR and interactive helpcenter, we reduced the number of IVR calls to more than 80%.
• Led security initiatives and managed log aggregation platform serving ~1.5 TB logs per day and more than 1K queries per hour across Myntra tech teams

May 2018 – Sep 2019 · 1 yr 4 mos

• Led end-to-end delivery of the core logging library, overseeing requirement gathering, architecture, design, implementation, testing, and documentation. Got this library integrated to more than 30 T1 services within 2 months.
• Established and managed the log aggregation platform at Myntra, successfully onboarding Tier1 services and scaling the platform to handle terabytes of logs per day.
• Developed and managed highly scalable serving 1 million RPM and 99.99% available Authentication and Authorization platform services deployed across Myntra storefront and SCM services, ensuring secure access control.
• Engineered and maintained a system leveraging MongoDB active-active cluster technology to store user and device-specific attributes, managing approximately 200 GB of user data. This system used to serve ~300K RPM scale.

Oct 2015 – May 2018 · 2 yrs 7 mos · Bengaluru Area, India

• Played a pivotal role in building and scaling a real-time analytics platform, elevating data ingestion and querying capacity from 10 terabytes to over 1000 terabytes per month (equivalent to 10 billion+ events per day).
• Leveraged Apache Spark and Hadoop technologies as primary tools, orchestrating real-time queries that exhibit high performance and cost-efficiency. Optimized data processing workflows, resulting in smaller query response time to less than a second and significant decrease in infrastructure costs.

Jul 2013 – Sep 2015 · 2 yrs 2 mos

• Adobe Digital Signature
• Adobe Target integration with SAP CRM