Harish Junja

Business Analyst

Bengaluru, Karnataka, India3 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led QA team for multiple Salesforce OMS integrations.
Expert in turning business requirements into actionable user stories.
Proficient in managing Agile sprints and cross-functional teams.

Stackforce AI infers this person is a Salesforce-focused Business Analyst and QA expert in the SaaS industry.

Contact

harishjunja000@gmail.com LinkedIn

Skills

Core Skills

Salesforce Commerce CloudQuality AssuranceBusiness Analysis

Other Skills

API testingAgile MethodologiesAgile Project ManagementCommunication and Stakeholder ManagementContinuous Learning and AdaptabilityDocumentation and TrainingFunctional TestingJavaJiraManual TestingMySQLPostman APIProject DocumentationRequirements Gathering and AnalysisSQL

About

I am working across Salesforce OMS and Commerce Cloud as a Business Analyst, QA professional, and Scrum Master. Sometimes switching hats faster than Salesforce pushes updates. Over the last 3 years, I have contributed to multi-cloud implementations across SF OMS, SFCC B2C/B2B, Sales, Service, and OCI. I am leading the SF OMS QA team, supporting Jira admin work, and have been part of 10+ OMS integrations (yes, I’ve seen almost every possible order flow twist). What I do: 1. Turn business requirements into clear user stories, flows, and acceptance criteria (no vague stories allowed). 2. Lead OMS QA activities, coordinate UAT, and make sure the order lifecycle behaves exactly the way the business expects. 3. Keep sprints on track as a Scrum Master — and make sure standups don’t turn into stand-till-lunch sessions. 4. Train the team on SFCC B2C/B2B, OMS, and OCI to build confident, well-rounded testers and analysts. 5. Connect the dots between business, dev, and QA so everyone speaks the same language. Technical skills I enjoy working with: 1. Postman, Jira (as an Admin), Teamwork, BrowserStack, Salesforce Inspector. 2. API testing, logs, payload validation, and chasing down tricky integration issues. Projects I’m Working / Worked On: 1. Livpure (SFCC B2C): BA 2. CKC Jewellers (SF OMS, OCI): BA, OMS QA Team Lead, Scrum Master 3. Pothys Swarna Mahal Jewellery (SF OMS): BA, OMS QA Team Lead, Scrum Master 4. reMarkable (SF B2B Commerce): QA 5. Titan Encircle (SFCC B2C): BA, QA, Scrum Master 6. Peerless FireConnect (SF B2B): BA, QA 7. Titan (SFCC B2C): QA Plus a few more Managed Service projects supporting enhancements. If you're building something interesting in the Salesforce OMS or Commerce Cloud space, I’d love to connect.

Experience

Cloud odyssey

2 roles

Senior Quality Analyst

Promoted

May 2025 – Present · 10 mos · Bengaluru, Karnataka, India · On-site

Salesforce Commerce CloudSalesforce Order ManagementJiraTeamworkAPI testingQuality Assurance

Quality Analyst

Jan 2023 – May 2025 · 2 yrs 4 mos · Bengaluru, Karnataka, India · On-site

Having almost 3 years of experience in the Salesforce domain with diverse roles such as Quality Analyst, Business Analyst, and Scrum Master, here are my key responsibilities during this tenure:
Comprehensive understanding of Salesforce Commerce Cloud functionalities and processes.
Analysed business and technical specifications on Salesforce platforms (Commerce Cloud [B2C Demandware, B2B, OMS] and Service Cloud) for thorough coverage and reliability.
Trained in Salesforce Commerce Cloud B2B, B2C, and OMS administration part.
Conducted various types of testing: functional, UI, integration, system, regression, sanity, smoke, compatibility, and cross-browser.
Identified, documented, and tracked defects using JIRA and Teamwork.
Maintained test documentation and generated reports for management and stakeholders.
Provided product quality feedback and suggested improvements, collaborating with developers and stakeholders.
Participated in Agile ceremonies, effectively communicating with cross-functional teams.
Worked as Project Manager, Business Analyst, QA, and Scrum Master on various projects.
Proficient in integrating omnichannel inventory with B2C sites.
Experienced in creating new B2B sites using standard components.
Provided client demos during requirement gathering and after each sprint to gather feedback before giving it to UAT.