Jun 2023 – Aug 2025 · 2 yrs 2 mos · Remote

Apr 2023 – Present · 2 yrs 11 mos · Remote

Nov 2020 – Jul 2023 · 2 yrs 8 mos · USA,UK,Netherland, Spain

Nov 2019 – Present · 6 yrs 4 mos · New Delhi, Delhi, India

• SpireWeb is venture of SpireTec Solutions in web development, mobile-app development and digital marketing expert, we use latest technologies for our clients. We have experienced developer who done wonderful contribution in design and development. We help electronic business for their growth and development.
• Domain Registration & Hosting
• Website Design & Development
• Android App & IOS App Development
• Graphic Design
• Payment Gateway
• Digital Marketing

Aug 2019 – Aug 2022 · 3 yrs · Canada

• Perform needs analysis and gather data to identify and meet technical support learning needs
• Collaborate with management to plan and organize training activities according to needs and priorities
• Deliver advanced technical training, including onboarding and continuous trainings
• Deliver M365 advance technical training for onboarding and continuous training.
• Deliver continuous training for all LOB.
• Prepare Technical documentation, Labs and quiz for all LOB
• Worked with different LOB Agents with their cases and provide support.
• Ensure technical specialists receive quality advanced training to develop their skills
• Build and develop advanced eLearning courses and virtual training content. Promote training and certification programs and accompany the team in their development.
• Interact with customers and partners in an environment with short deadlines and high business impact.
• Continuously measure and improve the quality of trainings by using management tools. Evaluate trainings ROI by measuring improvements on individual abilities and team performance.
• Update training material and collaterals to reflect product changes and software updates
• Be involved in specific projects related to training and advanced support.
• Follow-up with HR on training procedures (Bill 90, expenses, budgets, etc.). Keep up to date with technological changes affecting the industry.
• Perform other related duties as the needs of the department, organization and position evolve.

Oct 2018 – Oct 2020 · 2 yrs · London, England, United Kingdom

• SharePoint (2010,2013 & 2016) End User/Admin, Online SharePoint End User/Admin/OneDrive/Planner/Delve/Sway/PowerApps/Flow/Yammer/Skype for Business .
• SharePoint Designer 2010 & 2013, InfoPath Designer 2010 & 2013.
• Power BI, Excel BI, SharePoint BI,SQL BI (SSIS,SSRS,SSAS), Tableau, Google Analytics .
• Microsoft Office (2000-2013-2016), Office 365 End User, Libre Office, Open Office, Google App, Business Intelligence with Power Pivot & Power View Reporting tools, Data Analysis, Power Mock-up & Storyboarding with PPT.
• Excel Macros & VBA, MS Access Macros & VBA ,C,C++,HTML
• MS-Visio 2010/2013/2016, Microsoft Project 2010/2013/2016,JIRA
• ITIL Foundation, CompTIA Project +, IT Project Management, Scrum Master, Agile, COBIT 5.

Oct 2018 – Aug 2020 · 1 yr 10 mos

• SharePoint (2010,2013 & 2016) End User/Admin, Online SharePoint End User/Admin/OneDrive/Planner/Delve/Sway/PowerApps/Flow/Yammer/Skype for Business .
• SharePoint Designer 2010 & 2013, InfoPath Designer 2010 & 2013.
• Power BI, Excel BI, SharePoint BI,SQL BI (SSIS,SSRS,SSAS), Tableau, Google Analytics .
• Microsoft Office (2000-2013-2016), Office 365 End User, Libre Office, Open Office, Google App, Business Intelligence with Power Pivot & Power View Reporting tools, Data Analysis, Power Mock-up & Storyboarding with PPT.
• Excel Macros & VBA, MS Access Macros & VBA ,C,C++,HTML
• MS-Visio 2010/2013/2016, Microsoft Project 2010/2013/2016,JIRA
• ITIL Foundation, CompTIA Project +, IT Project Management, Scrum Master, Agile, COBIT 5.

Mar 2018 – Present · 8 yrs · New Delhi Area, India

• SpireTec Solutions is a specialist training & consultancy services provider with specific focus on delivering life and career transforming solutions to the teething needs of our clients.
• We work primarily in 5 locations: India, Dubai, Qatar, Afghanistan, Mauritius and Rwanda.
• We help individuals and organizations to achieve their personal/business goals and objectives by giving them the knowledge, skills and capabilities they need and require to exceed the expectations of their stakeholders.
• We offer various categories of training courses namely:
• IT Technical Courses: Microsoft Solutions, M365, SharePoint, Power BI, Azure, AWS, Azure Security, DevOps, Cisco Solutions, Juniper, VMware, Citrix and CompTIA (A+, Security +, Cloud + and Network +, Server +).
• IT Management Courses: ITIL (IT Service Management), COBIT, IT Governance, TOGAF, CISA, CISM, PRINCE2 Agile, Management of Risk (MoR), SCADA Technologies and IT Security Solutions from Ec-Council (CEH, CHFI, ECSA/LPT).
• Business Management Courses: PMP,PRINCE2 (Project Management), Enterprise Risk Management, IIBA CBAP (Business Analysis), Customer Service Excellence, Revenue Assurance, International Financial Reporting Standard (IFRS), Supply Chain Management, Six Sigma Process Improvement and Managing Innovation.
• ISO Training Courses: ISO 20000, ISO 27001, ISO 22301, ISO 9001, ISO 14001 and OHSAS 18001.
• We are proud to say more than 1500 participants go through our courses annually and they have been exceedingly enriched with our unique approach to training and capacity development.
• Our trainers are certified and very experienced in delivering their courses and we are validated for our courses by our partners like, Microsoft, AWS, CertNexus, TrecCert, Peoplecert, Microsoft, CompTIA, Cisco, and VMware
• It will be our pleasure to host you on any of our training courses and we look forward to seeing you.
• SpireTec Solutions
• info@spiretecsolutions.com

Jul 2017 – Dec 2018 · 1 yr 5 mos · New Delhi Area, India

• Responsible for end to end training delivery operations.
• Strategic Planning, Formulation & implementation.
• Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.Develop testing and evaluation procedures.
• Conduct or arrange for ongoing technical training and personal development classes for Trainers.Develop and organize training manuals, multimedia visual aids, and other educational materials.
• Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, meetings, conferences, and workshops.
• Analyze training needs to develop new training programs or modify and improve existing programs.
• Prepare training budget for department or organization.Identification & Segregation of Potential Market Segments for Corporate Training Programs.Identification of High End Trainers, Consultants, Business Partners.Proposing, Managing and executing the right training programs for various clients.
• Training Need Identification for the target audience and scope of trainees.Roster and Calendarization for training.
• Training Resource Utilization – trainers, training rooms and calendar slots.Training Administration and backend – invitations, logistics, feedbacks and assessments. Responsible for Training and Development activities.Preparing the calendar / schedule of the session’s weekly, monthly and yearly.
• End to End coordination of training programs.Interviewing Potential faculties for regional trainings.Coordinating with the trainers’ for the necessary training programs to improve or enhance the skills of client’s employees.
• Content Development as and when required for the trainings. Training Management and execution. TNI and TNA.
• Handling of end to end lifecycle management of the Client’s Training Delivery function. Program Management & Account Management, Responsibilities include Project Planning, Budgeting & Monitoring Etc.

Apr 2016 – Jun 2017 · 1 yr 2 mos · New Delhi Area, India

• Client :- Island Hospitality Management, LLC
• Office365/SharePoint Administrator for its corporate team. Work exclusively on Office365 Suite including SharePoint. Create and Design the site structure, create content, migrate/upload content, manage permissions, make SharePoint used by the organization, get people to use SharePoint, provide hands on and virtual trainings as well.
• Analysis:
• Analyze current business requirements and map to SharePoint.
• Identify new areas on an ongoing basis where SharePoint can be leveraged.Consult with other divisions on cross-domain integration. Analyze file shares for migration to SharePoint.
• Architecture:
• Manage permissions, restrict and revoke access as required.
• Create, leverage and manage content types, site columns, lookups and templates for re-use in sites. Ensure uniform navigation throughout sites. Provide guidance to Department Heads on structure of their department sites.
• Create and manage out of box workflows to automate processes,

Jan 2016 – Dec 2020 · 4 yrs 11 mos · United States

• SharePoint (2010,2013 & 2016) End User/Admin, Online SharePoint End User/Admin/OneDrive/Planner/Delve/Sway/PowerApps/Flow/Yammer/Skype for Business .
• SharePoint Designer 2010 & 2013, InfoPath Designer 2010 & 2013.
• Power BI, Excel BI, SharePoint BI,SQL BI (SSIS,SSRS,SSAS), Tableau, Google Analytics .
• Microsoft Office (2000-2013-2016), Office 365 End User, Libre Office, Open Office, Google App, Business Intelligence with Power Pivot & Power View Reporting tools, Data Analysis, Power Mock-up & Storyboarding with PPT.
• Excel Macros & VBA, MS Access Macros & VBA ,C,C++,HTML
• MS-Visio 2010/2013/2016, Microsoft Project 2010/2013/2016,JIRA
• ITIL Foundation, CompTIA Project +, IT Project Management, Scrum Master, Agile, COBIT 5.
• Windows (2008/2012/2014 Server), Win 7, Win 8, Win 10, Mac

Oct 2012 – Mar 2016 · 3 yrs 5 mos · New Delhi Area, India

Oct 2010 – Oct 2012 · 2 yrs · New Delhi Area, India

• Presently working as a Senior Corporate Trainer of Microsoft Office 2013,MOS,MOE(2007,2010),Open Office,Libre Office,Office 365(Cloud Computing), MS-Visio, Excel VBA, Excel BI with Powerpivot, Data Analysis, Sharepoint Designer & End User, IT Project Management, ITIL Foundation V3, Comptia Project + 2009, MS-Project in Koenig Solutions Ltd.

Nov 2009 – Oct 2010 · 11 mos · New Delhi

• Pelsoft is an IT Solution Company. Its provides IT Solution for every sectors mainly SME. Its deals with Bulk SMS, Website Designing, AMC, NELM, branded & assembled Laptops & Desktops and LCD TV.
• To give training for new joinees & existing employees.
• To give the training of IT Products of the Company & give Remote Technical support to Corporates.
• To assess candidate's profile & conduct initial round of Technical Interviews for Software Developers & Managers.
• Give on Job Technical Support to Employees at remote location.
• Competent in CRM & HRIS.
• Give presentation for Marketing & Training Staff.

Sep 2007 – Jul 2009 · 1 yr 10 mos · New Delhi

• Worked as Software Trainer in ‘GATEWAY INSTITUTE OF IT & MANAGEMENT’ (Study Center of SIKKIM MANIPAL UNIVERSITY, M.D. UNIVERSITY, Rohtak, Bhartiya Vidyapeeth, Pune & KSOU)
• To teach the students of BCA,MCA,BSc(IT),BBA(IT & Management Courses) of all Batches
• Involves helping out students with projects and grading the projects
• Duties involved setting assignments and grading them.