Ajay Diwakar

DevOps Engineer

Bangalore Urban, Karnataka, India6 yrs 11 mos experience
Most Likely To Switch

Key Highlights

  • 6.8 years of experience in DevOps and SRE.
  • Expert in optimizing CI/CD pipelines and containerization.
  • Proven track record in cloud support and automation.
Stackforce AI infers this person is a Cloud Infrastructure Engineer with a strong focus on DevOps and Site Reliability Engineering.

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Skills

Core Skills

Cloud Support EngineeringContainerizationSite Reliability EngineeringDevopsAutomationSreInfrastructure As CodeCloud MigrationTechnical Support

Other Skills

API IntegrationAWSAWS DevOpsAmazon ECSAmazon EKSAmazon Elastic Container Registry (ECR)Amazon Web Services (AWS)AnsibleAnsible TowerAzureBashCloud InfrastructureCloud OperationsCloud ServicesCloudWatch

About

๐Ÿš€ Hello, I'm Ajay Diwakar - a DevOps/SRE Engineer with 6.8 Years of Experience! passionate about optimizing and scaling technology infrastructures for peak performance. ๐Ÿ› ๏ธ Experience Highlights: With a solid 5.2 years of hands-on experience in the DevOps and Site Reliability Engineering domain, I've been an integral part of teams driving innovation and efficiency in system operations. From crafting robust CI/CD pipelines to implementing cutting-edge containerization solutions, my journey has been marked by a commitment to excellence. ๐Ÿ”ง Key Skills: Container and Kubernetes Engineer specialized in AWS Services. Infrastructure as Code (IaC) using tools like Terraform Continuous Integration/Continuous Deployment (CI/CD) pipeline design and optimization Proficient in containerization and orchestration with Docker and Kubernetes Automation scripting with Python and Bash Expertise in monitoring, logging, and incident response strategies ๐Ÿ’ป Professional Journey: Having contributed significantly to the success of my previous roles at Infosys Ltd, Indium Ltd, KloudOne, and GoFrugal, I've honed my skills in SRE, DevOps, Cloud, Customer Support, and Automation, gaining insights into best practices and evolving industry trends. ๐ŸŒ Current Focus: In my current role, working in AWS providing resolutions and support to AWS Business and Enterprise Clients in the ECS and EKS domain. Earlier had been deeply involved in Macy's, where worked as an SRE and automation engineer. Excited about the potential of SRE engineering and Cloud with data science, data engineering. I am always exploring ways to enhance system resilience and operational efficiency. ๐Ÿ”— Let's Connect: Whether you're a fellow DevOps enthusiast, an SRE professional, or someone passionate about tech, I'd love to connect and share insights. Feel free to reach out via Linkedin messaging or connect with me on Linkedin. Thank you for visiting my profile, and I look forward to connecting with like-minded professionals in the tech community!

Experience

Amazon web services (aws)

Cloud Support Engineer I (Containers and Kubernetes)

Feb 2024 โ€“ Present ยท 2 yrs 1 mo ยท Bangalore Urban, Karnataka, India ยท Remote

  • Troubleshot, diagnosed, and resolved complex production issues across EKS clusters, ECS services, EC2 compute, and microservices running in distributed containerized environments.
  • Guided customers in designing and implementing scalable Kubernetes architectures, including node group strategies, workload scheduling, autoscaling (HPA/Cluster Autoscaler), service mesh integrations, and pod-level reliability patterns.
  • Provided deep expertise in provisioning, configuring, and optimizing containerized workloads using EKS, ECS, Docker, and ECR, ensuring high availability and consistent deployment workflows.
  • Optimized end-to-end CI/CD pipelines by automating image-building, scan policies, promotion workflows, and ECR lifecycle management, improving deployment reliability and reducing operational overhead.
  • Collaborated with enterprise clients to resolve challenges related to VPC networking, load balancing (ALB/NLB), security groups, IAM, ENIs, storage (EBS/EFS/S3), DNS with Route 53, and latency-sensitive communication pathways.
  • Implemented observability solutions, integrating CloudWatch, OpenTelemetry, Prometheus, Grafana, and log pipelines to provide actionable insights into cluster health, application performance, and system reliability.
  • Led incident response and root cause analysis for failures across Kubernetes controllers, service meshes, autoscaling mechanisms, container runtime issues, node failures, network bottlenecks, and storage constraints.
  • Automated operational tasks using Terraform, Ansible, Bash/Python, reducing toil and improving platform consistency across environments.
  • Acted as a trusted advisor to enterprise customers on cloud migration, container modernization, cost optimization, scaling strategies, and security hardening across AWS workloads.
  • Ensured resilience and production readiness by implementing readiness/liveness probes, pod disruption budgets, node affinity/taints, capacity planning, cluster upgrades, and workload failover patterns.
Amazon ECSAmazon EKSDockerTerraformAnsiblePython+6

Infosys

Associate Consultant - DevOps & SRE

Dec 2021 โ€“ Jan 2024 ยท 2 yrs 1 mo ยท Pune, Maharashtra, India

  • Projects
  • Macy's Common Pricing - [ 30/07/23 - Present ] ( Site Reliability Engineer [ SRE ] )
  • Contributed to the development of Python scripts for ML model execution in the Vertex AI pipeline.
  • Utilized Jenkins pipeline automation for efficient task management.
  • Authored docker files for creating images with 100+ Python packages, simplifying installations.
  • Established CI/CD pipelines on Jenkins for building and deploying images to the Google Artifact Registry (GAR).
  • Developed Python scripts for automated artifact filtering in GAR based on specified conditions.
  • Orchestrated artifact scheduling in Composer for streamlined execution.
  • Crafted an Airflow Directed Acyclic Graph (DAG) for optimized workflow management and deployed it in Composer.
  • BHP [ 01/01/23 - 30/06/23 ] - ( SRE Automation Engineer )
  • Collaborate with cross-functional teams to identify automation opportunities and deploy Ansible solutions, ensuring consistency and standardization across the automation infrastructure.
  • Actively contribute to code reviews, implementing best practices to maintain high-quality Ansible scripts.
  • Provide valuable insights during Ansible playbook code reviews, facilitating improvements and enhancements.
  • Skills - Ansible, Ansible Tower, JIRA, Confluence, Azure, Linux, Windows
  • DHL Supply Chain [ 15/12/21 - 30/11/22 ] - ( SRE Azure Engineer ) -
  • Member of an OS team working on a worldwide logistics and transportation project.
  • performed various patching, automation, enhancing the existing models, reporting, and monitoring all servers of various environments.
  • Creating alerts for various Azure resources for regular updates on critical changes occurring,
  • Automated efficient Disk utilization monitoring scripts and CPU Monitoring for 130+ servers.
  • Created cronjobs for scheduled tasks operated on Linux servers, and Jira ticketing, and actively participated in scrum meetings and discussions of security concerns to be taken care of.
  • Skills - Azure, Shell Scripting, JIRA, Jenkins
PythonJenkinsDockerAnsibleAzureShell Scripting+2

Indium software

Associate DevOps Engineer

Jan 2021 โ€“ Nov 2021 ยท 10 mos ยท Chennai, Tamil Nadu, India

  • Projects
  • ESG Data Solutions
  • Designed and managed AWS infrastructure including EC2, S3, CloudFront, and Route 53 using Terraform for complete Infrastructure as Code (IaC).
  • Automated deployment workflows using AWS CodePipeline, significantly improving release speed, consistency, and reliability.
  • Implemented proactive monitoring and performance optimization using CloudWatch, Auto Scaling, load balancers, and caching strategies.
  • Enhanced overall security posture by defining IAM policies, enforcing encryption, and applying compliance best practices.
  • Deployed MongoDB with authentication, automated backup/restore processes, and ensured production-grade readiness.
  • Configured Nginx reverse proxy, load balancers, logging, and Route 53 DNS to support high availability and stable traffic routing.
  • Unifi โ€“ Migration of Java Spring Boot Application to Cloud Container Environment
  • Automated environment setup by writing shell scripts to install required tools and build application images from Dockerfiles.
  • Containerized the application and prepared deployment artifacts using Docker, Docker Compose, Maven, and Bash scripting.
  • Supported migration from an on-premise setup to a cloud-based containerized environment on AWS, improving scalability and operational efficiency.
  • Leveraged Linux, Docker, and AWS services to ensure a smooth deployment process and optimized runtime performance.
AWSTerraformCloudWatchMongoDBNginxInfrastructure as Code

Kloudone (hiring cloud engineering talent!)

Software Engineer Trainee ( Cloud DevOps )

Jul 2020 โ€“ Oct 2020 ยท 3 mos ยท Tamil Nadu, India

  • Project:
  • SOW1 ( Client BROADCOM ) -> Member of the team responsible for migration of data from MSSQL to PostgreSQL. Migrated 22 complex Stored Procedures, 11 Constraints, and 15 functions. Also did logical replication using Citus data.

Gofrugal technologies pvt ltd

2 roles

Customer Solutions Engineer

Jul 2018 โ€“ Jun 2020 ยท 1 yr 11 mos ยท Greater Chennai Area

  • Provided technical support and implementation expertise for ERP products across 20+ diverse business verticals, specializing in MSSQL troubleshooting, query optimization, performance tuning, and resolving database-related issues affecting business operations.
  • Executed multiple ERP implementations, including RetailEasy and AccountsEasy, ensuring smooth onboarding, configuration, and stabilization for customers across retail, distribution, finance, and service-based domains.
  • Performed API-based integrations with major platforms such as Paytm, Pine Labs, Magento, ICICI Bank, and various mobile billing applications, including Sellsmart, Sellquik, GoDeliver, GoCheck, and GoSure, ensuring secure communication, stable transactions, and seamless end-to-end workflows.
  • Diagnosed and resolved complex technical issues related to business accounting modules, cloud-hosted ERP components (Smart Reports, Cloud Store, GoSecure), barcode generation, application access, user permissions, and overall product flow, reducing downtime and improving customer experience.
  • Conducted customer requirement analysis, translating functional expectations into workflows tailored to business processes.
  • Delivered structured training programs for customers, partners, and new team members on product features, troubleshooting methods, and best practices, leading to faster product adoption and fewer escalations.
  • Authored documentation, including business requirement specifications, troubleshooting guides, process flow documents, and non-technical product troubleshooting.
  • Recognized as an Expert Resource across multiple ERP modules and consistently ranked among the top-performing team members for support quality, resolution accuracy, and customer satisfaction.
  • Actively contributed to continuous improvement initiatives by identifying process gaps, proposing enhancements, and collaborating in cross-team problem-solving activities to boost overall product reliability and operational efficiency.
MSSQLAPI IntegrationERP ImplementationTechnical Support

Member Assure Care ( CSE )

May 2018 โ€“ Jul 2018 ยท 2 mos ยท Greater Chennai Area

  • Worked with Retail customers and Partners to understand needs and provide excellent service. Performed various implementations at the customer site.

Education

SRM IST Chennai

B.Tech โ€” Computer Software Engineering

Jul 2014 โ€“ May 2018

Simplilearn Alumni

DevOps Architect โ€” Computer Software Engineering

Jan 2019 โ€“ Jan 2020

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