F

FIRDOSE SYED

Associate Consultant

Bengaluru, Karnataka, India0 mo experience

Key Highlights

  • Master's in Commerce with expertise in Finance and Marketing.
  • Strong data analysis skills using Excel, SQL, and Python.
  • Proficient in creating impactful dashboards with Power BI.
Stackforce AI infers this person is a Data Analyst with expertise in SaaS and Business Intelligence.

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Skills

Core Skills

Data AnalyticsData Visualization

Other Skills

Analytical SkillsBusiness AnalysisBusiness Intelligence (BI)CanvaCustomer RetentionDAXData ModelingData ScienceDatabase Management System (DBMS)Diversity and Inclusion MetricsEDAExtract, Transform, Load (ETL)Machine LearningMatplotlibMicrosoft Excel

Experience

Lowe's india

Associate Analyst

Nov 2024Present · 1 yr 4 mos · Bengaluru, Karnataka, India · Hybrid

Greenbhumi

MIS Intern

Jun 2024Jul 2024 · 1 mo · India · Remote

Pwc india

PwC

Jul 2023Aug 2023 · 1 mo · India · Remote

  • During my virtual internship at PwC, I had the privilege of delving into the world of data analytics, working on three significant datasets, and crafting impactful solutions through Power BI. Here's a snapshot of my key contributions:
  • 1. Call Centre Analysis Dashboard:
  • Analyzed and visualized call centre data to optimize operational efficiency.
  • Developed an interactive Power BI dashboard, providing real-time insights into call volumes, response times, and customer satisfaction.
  • Identified opportunities for process improvement, resulting in a 20% reduction in average response time.
  • 2. Customer Churn Analysis Dashboard:
  • Investigated customer churn patterns and factors contributing to attrition.
  • Designed a comprehensive Power BI dashboard that showcased customer retention trends and predictive churn models.
  • Enabled the client to implement targeted retention strategies, resulting in a 15% decrease in churn rate.
  • 3. Diversity and Inclusion Dashboard:
  • Conducted in-depth analysis of diversity and inclusion metrics within the organization.
  • Created a visually engaging Power BI dashboard to track diversity progress, highlight areas for improvement, and promote transparency.
  • Facilitated informed decision-making and cultural change initiatives.
  • This enriching experience at PwC allowed me to hone my data analytics skills, apply them to real-world challenges, and communicate data-driven insights effectively. I am grateful for the opportunity to contribute to PwC's commitment to excellence and innovation.
Data AnalyticsPower BIData VisualizationCustomer RetentionDiversity and Inclusion Metrics

Education

OdinSchool

Certified Data Scientist — Data Science

Mar 2022Aug 2023

Sri Venkateswara University

Master of Commerce — Accounting and Finance

Jun 2017Mar 2019

Sri Venkateswara College, Delhi University

Bachelor of Commerce - BCom — Accounting and Business/Management

Mar 2013Mar 2016

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