May 2023 – Jan 2024 · 8 mos

Apr 2021 – May 2023 · 2 yrs 1 mo

• Responsible to deliver timely and with quality instructions of client deliverables, coding and data validation focusing on specific industry / category or set of categories (E.g. Beverages, Food,Health and Beauty Products).
• To train about various processes involved in data processing and to simplify various complex and
• time-consuming activities to work efficiently and save time.
• To identify, investigate and co-ordinate the resolution of data, process or product related queries and also be the point of contact for commercial queries which also needs to be solved in an efficient and client focused manner.
• Plan and execute a complex daily personal workload and support to meet departmental and
• company schedules.
• Provide accurate and timely feedback to respective country teams, driving SOP and use of best demonstrated practices.
• Work across relevant teams to ensure delivery to client expectations and satisfaction while
• operating in a virtual/multi-cultural environment, liaising with stakeholders and colleagues.
• Handling automation within the team and enhancing the tool.