Abhishek Biswas

Operations Associate

Kolkata, West Bengal, India4 yrs 9 mos experience

Key Highlights

  • Led initiatives reducing reporting time by 15+ hours/week.
  • Designed 30+ dashboards improving executive visibility by 25%.
  • Achieved 95%+ data accuracy in loan issue resolutions.
Stackforce AI infers this person is a Data Analyst specializing in Business Intelligence and Data Visualization within the CPG sector.

Contact

Skills

Core Skills

Workforce ManagementData VisualizationBusiness Intelligence (bi)Data WranglingStakeholder ManagementData AnalysisClient ServicesOperations Management

Other Skills

AlteryxCapacity PlanningCommunicationConflict ResolutionDAXData ManipulationData ModelingDatabase QueriesETLExcelExploratory Data AnalysisExtract, Transform, Load (ETL)Google SheetsM languageMachine Learning

About

โ€œ๐—•๐—ฒ๐—ต๐—ถ๐—ป๐—ฑ ๐—ฒ๐˜ƒ๐—ฒ๐—ฟ๐˜† ๐˜€๐˜‚๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€๐—ณ๐˜‚๐—น ๐—ฑ๐—ฒ๐—ฐ๐—ถ๐˜€๐—ถ๐—ผ๐—ป, ๐˜๐—ต๐—ฒ๐—ฟ๐—ฒโ€™๐˜€ ๐—ฎ ๐˜€๐˜๐—ผ๐—ฟ๐˜† ๐˜„๐—ฟ๐—ถ๐˜๐˜๐—ฒ๐—ป ๐—ถ๐—ป ๐—ฑ๐—ฎ๐˜๐—ฎ โ€” ๐—œ ๐—ต๐—ฒ๐—น๐—ฝ ๐—ฑ๐—ฒ๐—ฐ๐—ผ๐—ฑ๐—ฒ ๐—ถ๐˜.โ€ Iโ€™m a Data Analyst with 4+ years of experience turning complex datasets into compelling business stories. Whether it's boosting operational efficiency through KPI automation or delivering stakeholder-ready dashboards, I specialize in creating insightful, action-oriented data products. ๐Ÿ’ก ๐— ๐˜† ๐—ฎ๐—ป๐—ฎ๐—น๐˜†๐˜๐—ถ๐—ฐ๐—ฎ๐—น ๐˜๐—ผ๐—ผ๐—น๐—ฏ๐—ผ๐˜… ๐—ถ๐—ป๐—ฐ๐—น๐˜‚๐—ฑ๐—ฒ๐˜€: SQL & Python โ€“ for advanced querying, automation, and data transformation Power BI, Tableau, Excel โ€“ to craft dashboards that drive C-level decisions Alteryx, SQL, and ETL pipelines โ€“ to simplify data flows and scale insights At NielsenIQ, I led initiatives that cut reporting time by 15+ hours/week, revamped data pipelines, and improved on-time delivery by 50%. Iโ€™ve also worked cross-functionally across finance, analytics, and operationsโ€”making me a versatile contributor in fast-paced environments. ๐—œ ๐˜๐—ต๐—ฟ๐—ถ๐˜ƒ๐—ฒ ๐—ผ๐—ป: Solving messy data problems Automating repetitive tasks Turning ambiguity into clear visual narratives Helping businesses see what matters, faster ๐Ÿš€ Iโ€™m always eager to collaborate with teams that value data-driven strategy, user-centric reporting, and continuous learning. Letโ€™s connect if youโ€™re building something where data can lead the way.

Experience

4 yrs 9 mos
Total Experience
2 yrs
Average Tenure
7 mos
Current Experience

Fusion cx

Workforce Management Analyst

Nov 2025 โ€“ Present ยท 7 mos ยท Kolkata, West Bengal, India ยท Hybrid

Workforce ManagementCapacity PlanningSchedulingMicrosoft Power BIMicrosoft ExcelData Visualization

Nielseniq

2 roles

Business Intelligence Analyst

Promoted

Jul 2024 โ€“ Aug 2025 ยท 1 yr 1 mo

  • At NielsenIQ, I develop and manage end-to-end business intelligence solutions across diverse global clients in the CPG industry. I specialize in creating impactful visual dashboards, automating workflows, and delivering real-time, data-driven insights to guide decision-making.
  • ๐Ÿ“Š ๐—”๐—ฑ๐˜ƒ๐—ฎ๐—ป๐—ฐ๐—ฒ๐—ฑ ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—œ๐—ป๐˜๐—ฒ๐—น๐—น๐—ถ๐—ด๐—ฒ๐—ป๐—ฐ๐—ฒ & ๐—ฅ๐—ฒ๐—ฝ๐—ผ๐—ฟ๐˜๐—ถ๐—ป๐—ด
  • Designed 30+ interactive dashboards using Power BI and Tableau, improving executive visibility into key metrics by 25%. Built dynamic data models with DAX & M language, optimizing performance for global client reports.
  • ๐Ÿงช ๐—”๐—ฑ ๐—›๐—ผ๐—ฐ ๐—”๐—ป๐—ฎ๐—น๐˜†๐˜€๐—ถ๐˜€ & ๐—ค๐˜‚๐—ฒ๐—ฟ๐—ถ๐—ฒ๐˜€
  • Leveraged SQL (T-SQL) to extract actionable insights from structured data; supported on-demand business cases across sales & marketing. Conducted business deep-dives using Python (Pandas, NumPy) to answer key โ€œwhyโ€ questions behind business outcomes.
  • ๐Ÿ”„ ๐—”๐˜‚๐˜๐—ผ๐—บ๐—ฎ๐˜๐—ถ๐—ป๐—ด ๐—˜๐—ง๐—Ÿ ๐—ณ๐—ผ๐—ฟ ๐—ฅ๐—ฒ๐—ฝ๐—ผ๐—ฟ๐˜๐—ถ๐—ป๐—ด ๐—”๐˜‚๐˜๐—ผ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป
  • Streamlined ETL pipelines using Alteryx, enhancing data extraction and transformation by 50%. Automated data workflows to reduce manual effort, resulting in 15% higher reporting efficiency.
  • ๐Ÿค ๐—ง๐—ฒ๐—ฎ๐—บ ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ & ๐—ฆ๐˜๐—ฎ๐—ธ๐—ฒ๐—ต๐—ผ๐—น๐—ฑ๐—ฒ๐—ฟ ๐—–๐—ผ๐—น๐—น๐—ฎ๐—ฏ๐—ผ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป
  • Led a team of 5 analysts, improving cross-team collaboration and delivery timelines by 25%. Earned a Certificate of Appreciation for driving reporting innovation across multi-client deliverables.
  • ๐Ÿ›  ๐—ง๐—ผ๐—ผ๐—น๐˜€ ๐—จ๐˜€๐—ฒ๐—ฑ: SQL Server, Power BI, Tableau, Alteryx, Excel, MS Teams, JIRA
Business Intelligence (BI)Client ServicesCommunicationData VisualizationData WranglingMicrosoft Power BI+4

Research Associate

Nov 2022 โ€“ Jul 2024 ยท 1 yr 8 mos

  • As a Research Associate, I focused on data modernization and report automation to enhance reporting consistency, efficiency, and governance.
  • โš™๏ธ ๐—ฅ๐—ฒ๐—ฝ๐—ผ๐—ฟ๐˜ ๐— ๐—ถ๐—ด๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป & ๐—”๐˜‚๐˜๐—ผ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป
  • Migrated legacy Excel-based reports to Power BI, reducing manual reporting time by 50%.
  • Built automated dashboards and scheduled refresh cycles using Power Query & Excel Macros.
  • ๐Ÿ“‰ ๐—ฅ๐—ผ๐—ผ๐˜ ๐—–๐—ฎ๐˜‚๐˜€๐—ฒ ๐—”๐—ป๐—ฎ๐—น๐˜†๐˜€๐—ถ๐˜€ & ๐—˜๐—ฟ๐—ฟ๐—ผ๐—ฟ ๐—ฅ๐—ฒ๐—ฑ๐˜‚๐—ฐ๐˜๐—ถ๐—ผ๐—ป
  • Performed root cause analysis to resolve recurring data inconsistencies, achieving a 20% drop in discrepancies.
  • Developed SOPs to streamline business-as-usual (BAU) reporting workflows.
  • ๐Ÿ“ฌ ๐—ง๐—ถ๐—ฐ๐—ธ๐—ฒ๐˜ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜ & ๐—ฆ๐˜๐—ฎ๐—ธ๐—ฒ๐—ต๐—ผ๐—น๐—ฑ๐—ฒ๐—ฟ ๐—”๐—น๐—ถ๐—ด๐—ป๐—บ๐—ฒ๐—ป๐˜
  • Resolved 100+ MS Dynamics 365 support tickets with an 86% resolution rate.
  • Facilitated cross-country collaboration across Canada, Italy, Spain, Portugal, and India.
  • ๐Ÿ›  ๐—ง๐—ผ๐—ผ๐—น๐˜€ ๐—จ๐˜€๐—ฒ๐—ฑ: Power BI, Excel (Power Query), SQL, MS Dynamics 365, SharePoint
Client ServicesData WranglingData VisualizationData AnalysisBusiness Intelligence (BI)Microsoft Power BI+8

Xl dynamics india pvt. ltd.

Financial Analyst - Management Projects

Apr 2021 โ€“ Sep 2022 ยท 1 yr 5 mos ยท Mumbai, Maharashtra, India ยท Remote

  • As a Data Analyst for Financial Operations, I optimized documentation workflows and developed performance dashboards to support loan resolution teams. My role focused on improving data operations, automating manual processes, and enhancing client satisfaction in the mortgage and financial analytics domain.
  • ๐Ÿ“Š ๐—ž๐—ฃ๐—œ ๐—ง๐—ฟ๐—ฎ๐—ฐ๐—ธ๐—ถ๐—ป๐—ด & ๐—ฅ๐—ฒ๐—ฝ๐—ผ๐—ฟ๐˜๐—ถ๐—ป๐—ด
  • Designed interactive dashboards and reporting templates to monitor business health, SLAs, and turnaround times.
  • Delivered insights that contributed to a 10% increase in customer satisfaction.
  • ๐Ÿ“„ ๐——๐—ผ๐—ฐ๐˜‚๐—บ๐—ฒ๐—ป๐˜ ๐—ฆ๐˜๐—ฎ๐—ป๐—ฑ๐—ฎ๐—ฟ๐—ฑ๐—ถ๐˜‡๐—ฎ๐˜๐—ถ๐—ผ๐—ป & ๐—”๐˜‚๐—ฑ๐—ถ๐˜๐—ถ๐—ป๐—ด
  • Implemented Standard Operating Procedures (SOPs) that reduced operational delays by 30%.
  • Achieved 95%+ data accuracy in loan issue resolutions through rigorous quality checks.
  • ๐Ÿ‘ฅ ๐—ฆ๐˜๐—ฎ๐—ธ๐—ฒ๐—ต๐—ผ๐—น๐—ฑ๐—ฒ๐—ฟ ๐—˜๐—ป๐—ด๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜ & ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—˜๐˜…๐—ฐ๐—ฒ๐—น๐—น๐—ฒ๐—ป๐—ฐ๐—ฒ
  • Served as the Single Point of Contact (SPOC) for client queries and internal escalations.
  • Improved response timelines and accuracy through the development of automated document tracking templates.
  • ๐Ÿ“Œ ๐—ฃ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—ข๐—ฝ๐˜๐—ถ๐—บ๐—ถ๐˜‡๐—ฎ๐˜๐—ถ๐—ผ๐—ป
  • Designed KPI dashboards to enhance operational transparency and drive accountability.
  • Reduced turnaround time by 30% by restructuring workflows for documentation, data input, and reporting.
  • ๐Ÿงฎ ๐——๐—ฎ๐˜๐—ฎ ๐—”๐—ฐ๐—ฐ๐˜‚๐—ฟ๐—ฎ๐—ฐ๐˜† & ๐—–๐—ผ๐—บ๐—ฝ๐—น๐—ถ๐—ฎ๐—ป๐—ฐ๐—ฒ
  • Maintained 95%+ accuracy in issue resolution through strict data validation and audit processes.
  • Led structured data tracking initiatives using Excel VBA, Macros, and SQL, ensuring compliance and transparency in reporting.
  • ๐Ÿ› ๏ธ ๐—ฆ๐—ผ๐—ณ๐˜๐˜„๐—ฎ๐—ฟ๐—ฒ ๐—”๐—ฝ๐—ฝ๐—น๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€: MS Excel (Macros, Pivot Tables), SQL, Outlook, SOP Documentation, CRM Tools
Client ServicesQuery ResolutionConflict ResolutionService-Level Agreements (SLA)ReportingStakeholder Management+3

Alphaa ai

Data Science Fellow

Feb 2021 โ€“ Apr 2021 ยท 2 mos ยท India

  • As part of Alphaa.aiโ€™s Citizen Data Scientist Program, I worked on real-world datasets to generate visual business insights using Excel-based dashboards.
  • ๐Ÿ“Š ๐——๐—ฎ๐˜๐—ฎ ๐—ฉ๐—ถ๐˜€๐˜‚๐—ฎ๐—น๐—ถ๐˜‡๐—ฎ๐˜๐—ถ๐—ผ๐—ป & ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—œ๐—ป๐˜€๐—ถ๐—ด๐—ต๐˜๐˜€
  • Transformed complex raw datasets into intuitive, visually appealing dashboards using Microsoft Excel and pivot charts, aligned with business KPIs.
  • Built reports for customer segmentation, user behavior tracking, and performance benchmarking for hypothetical B2B use cases.
  • ๐Ÿง  ๐——๐—ฎ๐˜๐—ฎ ๐—”๐—ป๐—ฎ๐—น๐˜†๐˜€๐—ถ๐˜€ & ๐—ฆ๐˜๐—ผ๐—ฟ๐˜†๐˜๐—ฒ๐—น๐—น๐—ถ๐—ป๐—ด
  • Used Excel functions and data wrangling techniques to prepare clean, analysis-ready data for visualization.
  • Applied data storytelling principles to present compelling recommendations to mentors and peer reviewers.
  • ๐Ÿ› ๏ธ ๐—ง๐—ผ๐—ผ๐—น๐˜€ ๐—จ๐˜€๐—ฒ๐—ฑ: Microsoft Excel, Pivot Tables, Charts, Data Cleaning Techniques, Descriptive Statistics
Data WranglingData VisualizationData AnalysisBusiness Intelligence (BI)Exploratory Data Analysis

Ivy professional school

Data Science & Business Analytics Intern

Nov 2020 โ€“ Feb 2021 ยท 3 mos ยท Kolkata, West Bengal, India ยท On-site

  • During this internship, I worked on practical business problems from retail and sales data to build visual reports and perform EDA.
  • ๐Ÿ“Š ๐—ฅ๐—ฒ๐—ฎ๐—น-๐—ช๐—ผ๐—ฟ๐—น๐—ฑ ๐—ฅ๐—ฒ๐˜๐—ฎ๐—ถ๐—น ๐——๐—ฎ๐˜๐—ฎ ๐—”๐—ป๐—ฎ๐—น๐˜†๐˜€๐—ถ๐˜€
  • Used Power BI and MySQL to analyze structured sales datasets, uncovering insights on product performance, regional trends, and customer retention.
  • Delivered final reports and actionable business insights under tight timelines for evaluation by analytics faculty.
  • ๐Ÿ” ๐—˜๐˜…๐—ฝ๐—น๐—ผ๐—ฟ๐—ฎ๐˜๐—ผ๐—ฟ๐˜† ๐——๐—ฎ๐˜๐—ฎ ๐—”๐—ป๐—ฎ๐—น๐˜†๐˜€๐—ถ๐˜€ (๐—˜๐——๐—”)
  • Conducted data cleaning, outlier detection, and trend identification across sales metrics.
  • Created dashboards with slicers, KPI cards, and filters for interactive business use cases.
  • ๐Ÿ› ๏ธ ๐—ง๐—ผ๐—ผ๐—น๐˜€ ๐—จ๐˜€๐—ฒ๐—ฑ: Power BI, MySQL, Microsoft Excel, Power Query, Data Modeling

Business line (aka the hindu business line)

Management Trainee

Jul 2018 โ€“ Sep 2018 ยท 2 mos ยท Greater Kolkata Area

Eastern railway

Vocational Trainee

Jul 2015 โ€“ Aug 2015 ยท 1 mo ยท Kolkata, West Bengal, India

Education

Ivy Professional School

Certification in Data Science and Machine Learning โ€” Artificial Intelligence and Deep Learning

Oct 2019 โ€“ Aug 2021

West Bengal University of Technology, Kolkata

Master of Business Administration - MBA โ€” Marketing

Jan 2017 โ€“ Jan 2019

Heritage Institute of Technology

Bachelor of Technology - BTech โ€” Mechanical Engineering

Jan 2012 โ€“ Jan 2016

Nava Nalanda

Higher Secondary โ€” Pure Science

Jan 2010 โ€“ Jan 2012

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