Aug 2022 – Apr 2023 · 8 mos · Bengaluru, Karnataka, India

•  Creating interactive dashboard using tableau for data visualization.
•  Creating and updating ETL cron-jobs in snowflake to optimize the dashboard and reduce the load time.
•  Performing analytical studies to identify pattern and insights for new product launch.
•  Performing RCA for any sudden drop or increase in the metrics.
•  Performing A/B analysis for the new products to check the visibility and adoption of the product in the market.
•  Creating events to track the data points for new product release.
•  Taking ownership to connect with data engineering team for implementation of events correctly which will help in cost reduction and later on in analysis.
•  Implementing complex logic and plotting interactive charts to get better insight.

Nov 2021 – Aug 2022 · 9 mos · Bengaluru, Karnataka, India

•  Working Closely with Ops Team. Translating business requirements into actionable insights.
•  Micro corridor Project: Identified routes (with optimised first and last mile distances) in Tier -1 cities to maximize G2N of customers, increase captain earnings.
•  Diagnostics Framework: Created a standardized framework for the entire org to look at metrics (i.e. AO2FE,G2N) in certain way.
•  Did extensive EDA to diagnose the factors which are causing fluctuations.
•  Distinction of planning, directing and coordinating the operational activities at the highest level of management with the help of leading managers.
•  Landing Dashboard: Collated all the important dashboard at one place to help the ops and business team to find the source of truth for all the metrics.
•  Auto Mailer For KPI Metrics: Set up a auto mailer for the team to get the daily update about the performance of all the important metrics.

Jun 2020 – Nov 2021 · 1 yr 5 mos · Bangalore Central Business District, Bengaluru, Karnataka, India

• IST Lead distribution model - For better conversion of leads I have prepared criteria through which the hot leads can be distributed to high performing BDEs
• Revenue projection model - I have prepared a model which helps us to
• know where the category is trending with respect to daily and monthly revenue targets.
• User Growth Analysis - Through this analysis, I was able to identify in which channel the category is getting more users.
• Lead Conversion Analysis - Identifying Channels where the category is getting more conversions -Educator / Employee wise Performance Tracker- Performance tracking is super important to boost good performing employees and guide low performers.

May 2019 – Jun 2020 · 1 yr 1 mo · Bengaluru, Karnataka

• Awign is a PAN India outsourcing solution, driving business development and research of growing businesses through a unique concept of 'Crowdsourcing in Outsourcing' which leverages the huge student community of UG/PG programs in India.
• Achievements/Tasks
• Managed projects across four major business units: Data Moderation, Business Development, Auditing and Due Diligence.
• Headed a team of 5+ members, to increase projects' functional stability and improvise the performance along with tracking their targets and KPIs.
• Closely work with the product team and marketing team to improve overall project delivery.
• Streamlining projects' execution across the different verticals leading to an optimised resource utilisation and delivering quality.
• Handle general operations which include daily execution, driving volume, tracking progress, handling escalations, highlighting flags and daily reporting.
• Manage on-demand workforce for daily execution of projects by acting as a Single Point of Contact for assignment of tasks, quality check reports, remuneration schemes.
• Motivate the workforce for achieving daily targets and running incentive schemes to facilitate the same.
• Key Client Handled: FAB - Improved the general execution of the intensive Physical Verification Audits making the process seamless, increasing the project coverage from 75% to 97% in 3 months.

May 2018 – May 2019 · 1 yr · India

• Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers.
• Achievements/Tasks
• Dealing with the UK MBNL engineers about site restoration and up-gradation.
• Keeping the site alarm free and making the availability high.
• Maintaining KPI and SLA throughout the month.
• Maintaining the health and safety of the engineers working on the site.
• Creation of tickets for different faults and executing them before the availability degrades.
• Making availability high and increasing the executable rate.
• Planning the MEWP efficiently.
• Dealing with UK customers on behalf of Ericsson.
• Report for all the failure MEWP with proper analysis.