Khushi Chouhan

Operations Associate

Delhi, India1 yr 3 mos experience

Key Highlights

Expert in Order to Cash processes.
Proven track record in financial operations.
Strong analytical skills in hospitality finance.

Stackforce AI infers this person is a finance operations specialist in the hospitality industry.

Contact

Skills

Core Skills

Order To CashFinancial Accounting

Other Skills

Accounts Receivable (AR)Analytical SkillsCommunicationComplianceCredit Card OperationsCredit Card ReconciliationData AccuracyEconomicsEnglishFinanceMerchant ID setupMicrosoft ExcelMicrosoft PowerPointMicrosoft WordOperational Metrics Tracking

About

I am currently working as an Order to Cash Associate at Accenture, supporting the Marriott International project within the hospitality industry. My primary focus is on the Credit Card Operations Team, where I handle the setup and management of Merchant IDs (MIDs) for Marriott hotels globally. My responsibilities include ensuring smooth credit card transaction processing, resolving payment discrepancies, and maintaining compliance with financial and operational standards. I work closely with both internal teams and client stakeholders to deliver timely and accurate results.

Experience

Accenture

Order to Cash Operations Associate

Mar 2024 – Jun 2025 · 1 yr 3 mos · Gurugram, Haryana, India · Hybrid

Finance and operations professional experience in the Order to Cash (O2C) process, currently supporting the Credit Card Operations team for Marriott International at Accenture.
I specialize in managing MID (Merchant ID) setups, Credit Card Reconciliation and end-to-end transaction processing for hotel locations globally.
With a strong understanding of hospitality finance, I work closely with cross-functional teams to onboard new Marriott properties into the credit card processing system, ensuring compliance, accuracy, and smooth payment flows.
I am committed to delivering process excellence, maintaining data accuracy, and enhancing financial operations in a high-volume, client-focused environment.
Key Responsibilities:
1) Set up Merchant IDs (MIDs) for new and existing Marriott hotel properties to enable secure credit card processing.
2) Maintain detailed documentation of MID onboarding activities and track operational metrics related to setup timelines and payment performance.
3) Provide support to internal stakeholders and client teams during system transitions and process escalations.
Key Achievements:
1) Successfully onboarded 100+ hotel locations with accurate and timely MID configuration, improving transaction processing efficiency.
2) Helped enhance reconciliation accuracy and reduce payment discrepancies by aligning MID data across systems.