May 2024 – Jul 2024 · 2 mos · Noida, Uttar Pradesh, India

Jun 2023 – Jul 2024 · 1 yr 1 mo · Noida, Uttar Pradesh, India

• As a seasoned Production Support specialist, I specialize in a comprehensive suite of identity and access management solutions, including Ping Federate, Ping Directory, Ping Access, PingOne MFA, PingOne DaVinci, PingOne Protect, and PingOne SaaS Platforms, alongside Azure AD.
• In my role, I undertake the following responsibilities:
• Implementing and configuring robust SAML SSO functionality for both internal systems and third-party applications, leveraging advanced tools such as SAML.
• Proactively identifying and troubleshooting issues related to Single Sign-On (SSO), ensuring uninterrupted authentication experiences for users.
• Monitoring and managing a diverse array of servers and services associated with Siteminder, Ping Federate, and other platforms, guaranteeing optimal performance and availability around the clock.
• Utilizing Splunk for comprehensive log analysis, enabling swift detection and resolution of issues pertaining to Siteminder, Ping Federate, MFA Duo, and related systems.
• Engaging in daily incident management, swiftly addressing and resolving various authentication challenges and application-related issues to maintain operational efficiency.
• Configuring workflows in PingOne DaVinci connected with Ping Directory, Ping Federate, and MFA for the smooth transition of user authentication and authorization processes.
• Additionally, I focus on configuring, monitoring, and maintaining authentication processes for MFA Duo, enforcing robust security measures across our systems to safeguard user access.
• With my wealth of experience and meticulous attention to detail, I ensure the seamless operation and reliability of SSO functionalities, MFA solutions, and authentication processes, thereby enhancing the overall efficiency and security of our systems and applications.

Apr 2023 – May 2023 · 1 mo · India · Remote

• As a Web Application Testing during my internship, I undertook the task of enhancing the security of the ARPAN
• NUTRITION website. By implementing various security measures, I was able to achieve a 37% improvement in
• the overall security of the website. As a result, the likelihood of cyberattacks on the website has significantly
• reduced by 47%. These measures included implementing firewalls, SSL/ TLS protocols, and other security
• measures that helped to safeguard the website from potential cyber threats

Feb 2023 – Mar 2023 · 1 mo · India · Remote

• During my internship, I conducted network testing and web testing for various websites, which helped
• me gain practical skills in network and web security testing. Under the guidance of Mr. Tapan Kumar
• Jha, CEO of ASD Cyber Security and Consultant, I was able to identify vulnerabilities and potential
• security risks using various tools and techniques. Mr. Jha provided me with valuable insights and
• knowledge in the field of cybersecurity, which contributed to my professional growth. I am grateful for
• the opportunity to learn from his vast experience in the field of cybersecurity.

May 2021 – Jul 2021 · 2 mos · India · Remote

• During my internship at Cisco, I gained valuable knowledge in the core concepts of networking and the
• use of packet tracer. I was able to apply this knowledge and skills to successfully complete a project
• using the packet tracer application. This experience helped me to develop practical skills in network
• configuration and troubleshooting, which will be valuable in my future career as a network engineer.
• Additionally, working in a team environment with experienced professionals allowed me to gain insights
• into the real-world challenges and solutions of network engineering. Overall, my internship at Cisco was
• a valuable learning experience that helped me to develop both technical and professional skills.