Gautam Lal

Operations Associate

South Delhi, Delhi, India13 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 10 years of experience in food and beverage service.
  • Strong leadership and management skills in hospitality.
  • Proven track record in guest satisfaction and service excellence.
Stackforce AI infers this person is a Hospitality and Food Service expert with extensive management experience.

Contact

LinkedIn

Skills

Core Skills

LeadershipManagementBusiness StrategyBusiness Analysis

Other Skills

A++Business PlanningBusiness Process ImprovementCommunicationCustomer ServiceEnglishFood & BeverageFood IndustryFood SafetyFood Service OperationsGuest BookingGuest ExperienceGuest RelationsGuest SatisfactionGuest Service

About

Approximately 10 years Experience for f&b Service

Experience

13 yrs 10 mos
Total Experience
2 yrs 8 mos
Average Tenure
4 yrs 11 mos
Current Experience

Lite bite foods pvt ltd

Restaurant Manager in Punjab Grill

Dec 2023 – Present · 2 yrs 5 mos · New Delhi, Delhi, India · Hybrid

LeadershipManagementProblem SolvingFood & BeverageFood Service OperationsGuest Experience+4

Moonshine food ventures llp (saga cuisine of india)

Restaurant Floor Manager

Jun 2021 – Present · 4 yrs 11 mos · Gurugram, Haryana, India · On-site

knowledge about the food and BeveragesBusiness StrategyBusiness PlanningBusiness Process ImprovementBusiness AnalysisA+++1

Lite bite foods pvt ltd

Sr.captain

May 2016 – May 2021 · 5 yrs · Gurugram, Haryana, India · On-site

  • promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served.

Pvr bluo

Sr.Steward

Jun 2015 – May 2016 · 11 mos · Delhi, India

  • responsible for assisting customers with menu selection, recommendations, and taking accurate food orders in a friendly and hospitable manner

Kylin premier

Food & Beverages Steward

Nov 2013 – May 2015 · 1 yr 6 mos · New Delhi, Delhi, India

Tgi fridays

Steward

Apr 2012 – Oct 2013 · 1 yr 6 mos · Delhi, Delhi, India

Education

Amazon Institute of Hotel Tourism & Management

Food and Beverages industrial training — Food and Beverages

Jun 2005 – Apr 2007

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