Nov 2023 – Present · 2 yrs 4 mos · Hyderabad, Telangana, India · On-site

• As a Startup House Director, I am dedicated to cultivating an ecosystem where innovation thrives. With a passion for fostering early-stage ventures, I curate spaces that nurture creativity, collaboration, and growth. Leveraging in incubating startups, I orchestrate environments that foster connections, provide resources, and propel ideas into successful businesses. Committed to empowering entrepreneurs, I facilitate an environment where disruptive ideas meet strategic guidance. Let's connect to explore how we can amplify your startup journey or collaborate on shaping the next wave of innovative ventures."

Aug 2022 – May 2025 · 2 yrs 9 mos · Michigan, United States · Hybrid

• Formulate business strategy with others in the executive team
• Design policies that align with overall strategy
• Implement efficient processes and standards
• Coordinate customer service operations and find ways to ensure customer retention
• Ensure compliance with local and international laws (e.g. data protection)
• Oversee the implementation of technology solutions throughout the organization
• Manage contracts and relations with customers, vendors, partners and other stakeholders
• Evaluate risk and lead quality assurance efforts
• Oversee expenses and budgeting to help the organization optimize costs and benefits
• Mentor and motivate teams to achieve productivity and engagement
• Report on operational performance and suggest improvements
• Recruiting, interviewing and hiring staff
• Analysing productivity data and optimising staffing and production capacity
• Using historical records to forecast future buying patterns
• Maintaining a working knowledge of their industry including challenges and opportunities in the sector
• Working closely with other heads of departments to improve efficiency
• Creating and delivering presentations
• Designing new processes to improve quality or increase productivity or profitability
• Create new company policies and processes
• Monitor employee production and satisfaction
• Set team and individual goals

Jan 2015 – Jul 2022 · 7 yrs 6 mos · Bellevue, Washington

• Key Accountabilities:
•  Technical Team Leadership: Deliver strategic guidance and visionary leadership to a team of 10+ contractors for Sprint Integration project.
•  Network Deployment: Leverage cloud tech and AWS expertise in deploying/integrating complex network technologies (5G & IoT).
•  IP Routing: Utilize IP routing protocols, BGP and OSPF including route summarization, route filtering and route redistribution.
•  Network Security: Ensure secure connection with trusted partners through configuring firewalls and other routing protocols.
•  Network Troubleshooting: Deploy Cisco routing, switching products and Cisco IOS, IOS-XR, NXOX, XOS, Juniper, and JUNOS for configuration troubleshooting of routing protocols: MP BGP, OSPF, LDP, EIGRP, RIP, BGP v4, and MPLS.
•  System Migration: Employ application traffic management LTM & GTM platforms including F5 & A10 products and migrating apps on F5 to A10.
•  System Design: Head design/implementation of core routing between all mobility platforms allowing mobile phones to access internet using routing devices i.e. SGSN, GGSN, MME and S/P Gateway.
•  Technical IT Support: Provide top tier level 2 support to customers during mobility platforms deployment and operations phases.

May 2012 – Jul 2012 · 2 mos · Hyderabad Area, India

• Key Accountabilities:
•  Software Development: Supported architecture, design and development of web apps using software tools i.e. PHP, MySQL, JavaScript, jQuery, HTML, CSS, and Python.
•  Network Support: Troubleshot/provided resolution to technical IT issues pertaining to network/system device challenges.
•  Network Hardware: Utilized expertise in Cisco switches and routers to perform cabling, and configure WAN.

Jun 2011 – Jul 2011 · 1 mo · Hyderabad Area, India

• Key Accountabilities:
•  Network Support: Supported design and implementation of network infrastructure, while ensuring up-to-date network maintenance.
•  Network Maintenance: Performed upgrades, back up, troubleshooting, installation and configuration of LAN/WAN.
•  User Support: Ensured users receive timely resolution on moderate to complex issues pertaining to network/WAN related issues.
•  Network Security: Leveraged expertise on SAP, ORACLE, and CISCO security agents.

Jun 2010 – Jun 2011 · 1 yr · Hyderabad, Telangana, India

• Key Accountabilities:
•  Network Maintenance: Analyzed and maintained LAN infrastructure, firewall logs, IP tables, network usage details, etc.
•  Network Support: Involved in the design, configuration and installation of Cisco routers and catalyst switches.
•  Team Leadership: Presided over a technical support team of up to 5 staff.
•  App Development: Conceptualized architecture, design and development of applications and websites.