Jul 2023 – Jun 2024 · 11 mos · Pune, Maharashtra, India · Remote

• Drive the architectural design, solution planning and feasibility study on Cloud Computing Infrastructure
• Deliver new IT services and exploit current infrastructure technologies.
• Drive the infrastructure roadmaps and plan in adopting the cloud infrastructure in the long run.
• Conduct research and make recommendations on suitable cloud platforms & services. Advise on and implement cloud best practices.
• Build capabilities in automation and optimization using Infra as a code.
• Develop cloud related strategies reference architectures and technology roadmaps for IaaS (Infrastructure as a Service) PaaS (Platform as a Service) and SaaS (Software as a Service) solutions across public private and hybrid delivery models.
• Architect scalable, highly available application solutions that leverage AWS/Azure/GCP services
• Architecting and deploying customer applications to be cloud optimized.
• Implementing DevOps practices such as IaC, continuous integration and automated deployment. Also, responsible for end-to-end platform security and security audits.
• Design the hybrid mode infrastructure and ensure monitoring, high availability, disaster recovery considerations are maintained and tested.
• Extensive experience in ‘Lift and shift' of an existing on-premises applications to one of the cloud partners such as AWS/Azure/GCP.
• Experience in designing solutions for Disaster Recovery hosting on Cloud, Managed Services, on-premise or hosted solutions, Virtualization techniques and High Availability solutions.

Jul 2022 – Jun 2023 · 11 mos · Pune, Maharashtra, India · Hybrid

• Drive the architectural design, solution planning and feasibility study on Cloud Computing Infrastructure
• Deliver new IT services and exploit current infrastructure technologies.
• Drive the infrastructure roadmaps and plan in adopting the cloud infrastructure in the long run.
• Conduct research and make recommendations on suitable cloud platforms & services. Advise on and implement cloud best practices.
• Build capabilities in automation and optimization using Infra as a code.
• Develop cloud related strategies reference architectures and technology roadmaps for IaaS (Infrastructure as a Service) PaaS (Platform as a Service) and SaaS (Software as a Service) solutions across public private and hybrid delivery models.
• Architect scalable, highly available application solutions that leverage AWS/Azure/GCP services
• Architecting and deploying customer applications to be cloud optimized.
• Implementing DevOps practices such as IaC, continuous integration and automated deployment. Also, responsible for end-to-end platform security and security audits.
• Design the hybrid mode infrastructure and ensure monitoring, high availability, disaster recovery considerations are maintained and tested.
• Extensive experience in ‘Lift and shift' of an existing on-premises applications to one of the cloud partners such as AWS/Azure/GCP.
• Experience in designing solutions for Disaster Recovery hosting on Cloud, Managed Services, on-premise or hosted solutions, Virtualization techniques and High Availability solutions.

Apr 2022 – Jul 2022 · 3 mos · Pune, Maharashtra, India

• Drive the architectural design, solution planning and feasibility study on Cloud Computing Infrastructure
• Deliver new IT services and exploit current infrastructure technologies.
• Drive the infrastructure roadmaps and plan in adopting the cloud infrastructure in the long run.
• Conduct research and make recommendations on suitable cloud platforms & services. Advise on and implement cloud best practices.
• Build capabilities in automation and optimization using Infra as a code.
• Develop cloud related strategies reference architectures and technology roadmaps for IaaS (Infrastructure as a Service) PaaS (Platform as a Service) and SaaS (Software as a Service) solutions across public private and hybrid delivery models.
• Architect scalable, highly available application solutions that leverage AWS/Azure/GCP services
• Architecting and deploying customer applications to be cloud optimized.
• Implementing DevOps practices such as IaC, continuous integration and automated deployment. Also, responsible for end-to-end platform security and security audits.
• Design the hybrid mode infrastructure and ensure monitoring, high availability, disaster recovery considerations are maintained and tested.
• Extensive experience in ‘Lift and shift' of an existing on-premises applications to one of the cloud partners such as AWS/Azure/GCP.
• Experience in designing solutions for Disaster Recovery hosting on Cloud, Managed Services, on-premise or hosted solutions, Virtualization techniques and High Availability solutions.

Nov 2021 – Mar 2022 · 4 mos · Pune, Maharashtra, India

• Drive the architectural design, solution planning and feasibility study on Cloud Computing Infrastructure
• Deliver new IT services and exploit current infrastructure technologies.
• Drive the infrastructure roadmaps and plan in adopting the cloud infrastructure in the long run.
• Conduct research and make recommendations on suitable cloud platforms & services. Advise on and implement cloud best practices.
• Build capabilities in automation and optimization using Infra as a code.
• Develop cloud related strategies reference architectures and technology roadmaps for IaaS (Infrastructure as a Service) PaaS (Platform as a Service) and SaaS (Software as a Service) solutions across public private and hybrid delivery models.
• Architect scalable, highly available application solutions that leverage AWS/Azure/GCP services
• Architecting and deploying customer applications to be cloud optimized.
• Implementing DevOps practices such as IaC, continuous integration and automated deployment. Also, responsible for end-to-end platform security and security audits.
• Design the hybrid mode infrastructure and ensure monitoring, high availability, disaster recovery considerations are maintained and tested.
• Extensive experience in ‘Lift and shift' of an existing on-premises applications to one of the cloud partners such as AWS/Azure/GCP.
• Experience in designing solutions for Disaster Recovery hosting on Cloud, Managed Services, on-premise or hosted solutions, Virtualization techniques and High Availability solutions.

Jan 2020 – Nov 2021 · 1 yr 10 mos · Pune/Pimpri-Chinchwad Area

• Drive the architectural design, solution planning and feasibility study on Cloud Computing Infrastructure
• Deliver new IT services and exploit current infrastructure technologies.
• Drive the infrastructure roadmaps and plan in adopting the cloud infrastructure in the long run.
• Conduct research and make recommendations on suitable cloud platforms & services. Advise on and implement cloud best practices.
• Build capabilities in automation and optimization using Infra as a code.
• Develop cloud related strategies reference architectures and technology roadmaps for IaaS (Infrastructure as a Service) PaaS (Platform as a Service) and SaaS (Software as a Service) solutions across public private and hybrid delivery models.
• Architect scalable, highly available application solutions that leverage AWS/Azure/GCP services
• Architecting and deploying customer applications to be cloud optimized.
• Implementing DevOps practices such as IaC, continuous integration and automated deployment. Also, responsible for end-to-end platform security and security audits.
• Design the hybrid mode infrastructure and ensure monitoring, high availability, disaster recovery considerations are maintained and tested.
• Extensive experience in ‘Lift and shift' of an existing on-premises applications to one of the cloud partners such as AWS/Azure/GCP.
• Experience in designing solutions for Disaster Recovery hosting on Cloud, Managed Services, on-premise or hosted solutions, Virtualization techniques and High Availability solutions.

Aug 2018 – Mar 2019 · 7 mos · Pune/Pimpri-Chinchwad Area

• Transformed clients' IT infrastructure, operations & applications to make the most of the scalability, innovation & cost efficiency of the public cloud platforms such as AWS/Azure platform.
• Was responsible for architecting, deploying and supporting cloud-based solutions for Enterprise customers.
• Built highly available and scalable, reliable, secured environments on AWS cloud.
• Migrating complex, multi-tier applications & devising DR plan on AWS.
• Performed advanced problem identification and resolution, performance monitoring and capacity planning functions for all Cloud infrastructure.
• Contribute to a roadmap for developing the platform to optimize the use of technology and create a service that uses the best of cloud at the optimal costs.

Apr 2018 – Jan 2019 · 9 mos · Pune/Pimpri-Chinchwad Area

Jan 2017 – Jul 2018 · 1 yr 6 mos · Pune Area, India

• Identified and gathered requirements to define a solution to be built and operated on AWS.
• Deployed, managed, and operated highly available, scalable and fault tolerant systems on AWS.
• Identified & implemented use of AWS operational best practices across multiple cloud environments.
• Estimated AWS usage costs and identified operational cost control mechanisms.
• Assisted project teams with capacity planning and cloud service offerings and deployments.
• Ensured system performance, uptime and support levels meet or exceed SLAs.

Aug 2016 – Dec 2016 · 4 mos · Pune/Pimpri-Chinchwad Area

• Troubleshooting the escalated CRITICAL services & analyzing the performance graph (pnp) as well as bandwidth usage graph of monitored services of the network devices like switches, routers, servers in data center through the monitoring tools like Nagios, MRTG and resolving the same if any abnormalities found to maintain the server health & uptime.
• Analyzed various reports/notifications generated from server end through OTRS ticketing system such as logwatch reports, scheduled cron jobs related to backup/disk usage or updates for operating system or applications hosted on servers (Linux/Windows).
• Hands on experience on the incident management process to restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained.
• Doing Server Management tasks on allocated servers from SSD Executive & preparing reports regarding the same on daily, weekly & monthly basis for allocated servers (Linux/Windows).

Feb 2015 – Jul 2016 · 1 yr 5 mos · Pune/Pimpri-Chinchwad Area

• To provide round the clock customer support delivering high quality & prompt technical query resolution through Trouble Ticketing Support Request (OTRS), E-Mail, PHP Live Chat providing one-on-one chat assistance in real time or high-end Telephonic Support.
• Managing servers through web control panels like DirectAdmin, Cpanel 11, WHM 11.52.0 (Linux), Parallel Plesk (Windows).
• Monitoring servers (Windows and Linux), network services (SMTP, POP, IMAP, HTTP and PING), applications and system metrics through the monitoring tool Nagios Core 3.4.4 & PRTG Network Monitor.
• Creation of hosting & mailing setups for domains on Windows & Linux platforms.
• Administering the Google Apps domain setups through the Google Apps Admin Console.
• Hands on experience on AWS Management Console.
• Handling all sorts of technical issues related to E-Mail (MS Outlook-Windows) & (VM Ware Zimbra Mail Server-Linux), Website, Web Stats, FTP & remote support through Team Viewer/Ammy Admin providing support to clients.

May 2014 – Feb 2015 · 9 mos · Pune/Pimpri-Chinchwad Area

• Configured hardware, devices and software.
• Extended analysis to assist technology team efforts to escalate and resolve issues.
• Oversaw troubleshooting, technical issue resolution and consulting services to upgrade technology infrastructure.
• Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
• Maintained servers and systems to keep networks fully operational during peak periods.

Apr 2011 – Dec 2013 · 2 yrs 8 mos · Pune, Maharashtra, India

• Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
• Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
• Monitored systems in operation and input commands to troubleshoot areas.
• Used ticketing systems to manage and process support actions and requests.
• Assisted customers in identifying issues and explained solutions to restore service and functionality.