Dhiwakar Kusuma

CEO

Bengaluru, Karnataka, India25 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in Customer Engineering and Technical Architecture.
  • Proven track record in enhancing customer satisfaction.
  • Strong background in cloud technologies and DevSecOps.
Stackforce AI infers this person is a SaaS and Cloud Solutions Architect with a focus on customer success.

Contact

Skills

Core Skills

Customer EngineeringTechnical ArchitectureAzure Infrastructure As A Service (iaas)Team ManagementSoftware Project Management

Other Skills

API DevelopmentAmazon Web Services (AWS)Architectural DesignCommunicationComputer ScienceContainerizationCustomer SatisfactionDocker ProductsHybrid CloudInfrastructure as a Service (IaaS)KubernetesMachine LearningMicroservicesMicrosoft AzureMicrosoft Azure Machine Learning

About

A passionate technologist and AI enthusiast helping customers maximize their return on investment (ROI). In my current role as a Senior Customer Success Architect (CSA), I am entrusted with the top Global Systems Integrators (GSI) customers of GitHub in India, where I showcase GitHub's value proposition and help them tackle the adoption challenges; especially in the areas of DevSecOps. I enjoy collaborating with customers and colleagues, listening to their needs, learning from their feedback, and delivering value to them. What is in your mind, nudge me via LinkedIn!

Experience

25 yrs 8 mos
Total Experience
3 yrs 11 mos
Average Tenure
4 yrs 10 mos
Current Experience

Github

3 roles

Sr. Technical Partner Manager

Promoted

Jun 2024Present · 1 yr 11 mos

Sr. Customer Success Architect

Dec 2021Jun 2024 · 2 yrs 6 mos

Software DesignProblem SolvingOral CommunicationCustomer SatisfactionREST APIsCustomer Engineering+12

Solution Architect

Jun 2021Nov 2021 · 5 mos

Software DesignProblem SolvingOral CommunicationREST APIsCustomer EngineeringTechnical Architecture+11

Cognizant

Principal Architect

Jan 2019May 2021 · 2 yrs 4 mos · Bangalore

Software DesignProblem SolvingOral CommunicationREST APIsAzure Infrastructure as a Service (IaaS)Technical Architecture+6

Accenture

Manager

Jun 2004Dec 2018 · 14 yrs 6 mos · Bangalore

Software DesignProblem SolvingOral CommunicationTeam ManagementAzure Infrastructure as a Service (IaaS)Technical Presentations+6

Zensar

Consultant

Jan 2003Jan 2004 · 1 yr

Problem SolvingOral CommunicationComputer ScienceRequirements Gathering

Vaids technologies pvt ltd

Software Specialist

Jan 2003Jan 2003 · 0 mo

Problem SolvingOral CommunicationComputer ScienceRequirements Gathering

Cybernette india pvt ltd

Manager R&D

Jan 2001Jan 2003 · 2 yrs

Problem SolvingOral CommunicationComputer ScienceSoftware Project ManagementRequirements Gathering

Cybernette

Developer

Jan 2000Jan 2002 · 2 yrs

Problem SolvingOral CommunicationComputer ScienceRequirements Gathering

Scan technologies

Software Programmer

Jan 2000Jan 2001 · 1 yr

Problem SolvingOral CommunicationComputer ScienceRequirements Gathering

Silicon information technologies

Programmer

Jan 2000Jan 2000 · 0 mo

Problem SolvingOral CommunicationComputer ScienceRequirements Gathering

Education

MKU

MCA — Software Engineering

Apr 2000Jun 2003

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