Chetan Lanjewar — Operations Associate
Data professional in the fintech industry. I specialize in transforming data into actionable insights that drive business success. In my current role, I provide assistance to customers via phone and chat, addressing their inquiries, concerns, and complaints, and resolving issues promptly and accurately. Additionally, I maintain detailed and accurate records of customer interactions and transactions, and handle various back office tasks. Passionate about leveraging analytics to solve real-world problems and optimize business performance. As a data professional with expertise in Excel, Power BI, SQL, and Python, I specialize in transforming data into actionable insights that drive business success. My journey in data analytics and machine learning has equipped me with the skills to analyze complex datasets, create compelling visualizations, and build predictive models that inform strategic decision-making. With a strong foundation in data manipulation and analysis, I excel at identifying trends, uncovering patterns, and providing data-driven solutions to business challenges. My proficiency in Power BI and Excel allows me to create interactive dashboards and reports that effectively communicate key metrics and insights to stakeholders. In addition to my technical skills, I have hands-on experience with SQL for database management and Python for advanced analytics and machine learning. I am passionate about leveraging these tools to solve real-world problems, optimize processes, and enhance business performance. Whether it's through developing predictive models, performing statistical analyses, or creating automated data pipelines, I am committed to delivering high-quality, impactful results. I thrive in collaborative environments and am always eager to learn and apply new techniques to stay at the forefront of the ever-evolving data landscape.
Stackforce AI infers this person is a data-driven professional in the Fintech industry, specializing in analytics and customer service.
Location: Pune, Maharashtra, India
Experience: 5 yrs 9 mos
Skills
- Data Science
- Machine Learning
Career Highlights
- Expert in transforming data into actionable insights.
- Proficient in machine learning and predictive modeling.
- Strong background in customer service and data analytics.
Work Experience
Full Potential Solutions
Real Time Analyst | Workforce Management (5 mos)
Risk Investigator | Fraud Analyst (9 mos)
Customer Service Representative (1 yr 6 mos)
Access Million
Data Science Intern (5 mos)
WNS Global Services
Associate - Ops (1 yr 6 mos)
Concentrix Daksh Services India Pvt Ltd
Associate Customer Support • Pune, Maharashtra (1 yr 8 mos)
Education
Master of Business Administration - MBA at Dr. C. V. Raman University, Kota Bilaspur
Bachelor of Engineering - BE at Sipna College of Engineering & Technology, Amravati
M.S Board of Technical Education (M.S.B.T.E) at M.S Board of Technical Education (M.S.B.T.E)