Shilpi Swati

Senior Product Manager

Bengaluru, Karnataka, India8 yrs 6 mos experience
Highly Stable

Key Highlights

  • Over four years of product management experience.
  • Strong foundation in technical and business aspects.
  • Passionate about creating delightful user experiences.
Stackforce AI infers this person is a Product Manager with expertise in e-commerce and healthcare sectors.

Contact

Skills

Core Skills

Product ManagementUser Experience (ux)Market ResearchData Analysis

Other Skills

Agile DevelopmentCustomer EngagementIT ConsultingMarketing StrategyProduct AnalyticsProduct LaunchProduct MarketingPython (Programming Language)SQLUser Interface DesignUser Research

About

As a product manager at Reliance Retail, I leverage my skills in product analytics, user research, and product marketing to deliver value to the customers and the business. With a master's degree in management from IIT Bombay and a bachelor's degree in engineering from Birla Institute of Technology, I have a strong foundation in both technical and business aspects of product development. I have over four years of experience in building and launching products across various domains, including e-commerce, social media, and healthcare. I have worked with key stakeholders across business, engineering, and brand teams to develop, prioritize, and own a part of the product roadmap, driving agile development process to deliver new features and functionality. I have also been involved in evaluating quantitative data on user behavior and experimentation, as well as insights from customer research and usability studies, to make smart product decisions. I am passionate about creating delightful UX and thoughtfully curated features that solve customer problems and meet business goals. I am always eager to learn new skills and technologies, and to collaborate with diverse and talented teams. My core competencies include customer empathy, data-driven decision making, communication, and leadership.

Experience

Tata digital

Senior Product Manager |Tata Neu

Jan 2025Present · 1 yr 2 mos

Ajio.com

Senior Product Manager

May 2021Jan 2025 · 3 yrs 8 mos · Mumbai, Maharashtra, India

Gupshup

Product Manager

Mar 2021May 2021 · 2 mos · India

Citiustech

Product Manager

May 2018Mar 2021 · 2 yrs 10 mos · Mumbai, Maharashtra, India

  • Engaged with key stakeholders across business, engineering and brand teams to develop, prioritize and own a part of product roadmap. Driving agile development process to deliver new features and functionality, identifying and measuring key metrics to ensure a best in class customer experience across our product line. Delivering value to the customer through delightful UX and thoughtfully curated features. Involved in evaluating quantitative data on user behavior and experimentation as well as insights from customer research and usability studies to make smart product decisions
Product ManagementAgile DevelopmentUser Experience (UX)Data Analysis

Cummins inc.

Management Intern

Apr 2017May 2017 · 1 mo · Pune Area, India

  • Project details :
  • 1. Identify opportunities and develop Marketing plan to grow filter sales for DBU India Aftermarket
  • Performed Root Cause Analysis using filter sales data to understand the factors for primary market research
  • Formulated hypothesis & develop a questionnaire for research across 15 dealerships, identified via analysis
  • Captured VOBs and VOCs from the stakeholders for need-gap analysis of filter aftermarket business DBU India
  • Identified key levers across product, price, awareness & availability and performed fill rate analysis to check min-max level
  • Evaluated service buying behavior and pain points associated with the existing offerings and recommendation
  • Designed a customer engagement plan to develop new business relationships and strengthen existing ones
  • 2. To establish an aftermarket parts Potential Model for filters, across each of the customer segment
  • Reviewed & analyzed data from sales, service and product mgmt. teams to determine relevant parameters
  • Developed a potential model, formula to calculate overall estimated market share for each customer segment
  • Achievements
  • Identified an incremental revenue opportunity of 1.5 Crore INR for DBU India through product bundling
  • Recommended 3 new product opportunities based on market research, screening, validation and analysis
  • Awarded Pre-Placement Interview opportunity for my exceptional performance during Summer Internship
Market ResearchData AnalysisCustomer Engagement

Tata steel

Management Intern

Nov 2016Dec 2016 · 1 mo · Jamshedpur Area, India

  • Identify gaps and improvement of process flow to enhance dispatch level at TSPDL CR Plant
  • Estimated the cycle time & vehicle movement by examining the existing process to map facility layout & material movement to; analyzed the historical data and identified correlated factors
  • Recommended changes in facility layout, suggested technological advancement in packing & wrapping system of Finished goods and calculated optimum dispatch level from different docks

Omics international conference

Product Analyst

Jul 2016May 2017 · 10 mos · Hyderabad

  • Responsibilities:
  • Analyzed the market and optimized content for finalizing conference agenda, produced potential and latest scientific tracks
  • Formulated business strategy framework and product design by analyzing the industry and geographic trends
  • Marketed the conference using various channels like digital marketing, email marketing and conversation optimization
  • Developed a client database of prospective customers for lead generation and Customer Relationship Management (CRM)
  • Advised pre-sales team on product road map for value proposition by performing market research and competitor analysis
  • Top Performer within the group for significant contribution of USD $0.22 million during the financial year 2014-15
  • Earned appreciation for getting gold sponsors and exhibitors worth USD $0.08 million for various projects of the team
  • Collaborated with National Institute of Health (NIH) and American Society of Addiction Medicine (ASAM) for workshops

Education

IIT Bombay - Shailesh J. Mehta School of Management

Master of Management Programme

Jan 2016Jan 2018

Birla Institute of Technology, Mesra

Bachelor of Engineering (B.E.)

Apr 2011May 2015

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